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VeriSMTM: Unwrapped and Applied

2018-09-25 Architecture
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Release : 2018-09-25
Genre : Architecture
Kind : eBook
Book Rating : 34X/5 ( reviews)

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Book Synopsis VeriSMTM: Unwrapped and Applied by : Claire Agutter

Download or read book VeriSMTM: Unwrapped and Applied written by Claire Agutter. This book was released on 2018-09-25. Available in PDF, EPUB and Kindle. Book excerpt: VeriSM: Unwrapped and Applied, the second volume within the VeriSM series, extends the information in the first volume VeriSM: A Service Management Approach for the Digital Age. It shows how VeriSM applies to the digitally transforming organization. This includes information around what digital transformation is, approaches to digital transformation and its implications for the entire organization, especially the people. The book explains how to use the VeriSM model, describing the steps to develop, maintain and use the Management Mesh to deliver a new or changed product or service. Within this content, a case study is used to illustrate how to apply the model for each stage and to show the expected outcomes. Implications for the entire organization are stressed throughout the entire volume, reinforcing the concepts of enterprise strategy tying together the organizational capabilities to produce consumer-focused products and services. The second part of the book also includes a wealth of case studies, stories and interviews from organizations and individuals who have a digital transformation journey to share. VeriSM early adopters from around the world provide more information about how they are applying the guidance.

Verism - Unwrapped and Applied

2018-09-25
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Release : 2018-09-25
Genre :
Kind : eBook
Book Rating : 359/5 ( reviews)

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Book Synopsis Verism - Unwrapped and Applied by : Van Haren Publishing

Download or read book Verism - Unwrapped and Applied written by Van Haren Publishing. This book was released on 2018-09-25. Available in PDF, EPUB and Kindle. Book excerpt: 'VeriSM is a framework that describes a service management approach from the organizational level, looking at the end to end view rather than focusing on a single department. Based around the VeriSM model, it shows organizations how they can adopt a range of management practices in a flexible way to deliver the right product or service at the right time to their consumers. VeriSM allows for a tailored approach depending upon the type of business you are in, the size of your organization, your business priorities, your organizational culture - and even the nature of the individual project or service you are working on. Rather than focusing on one prescriptive way of working, VeriSM helps organizations to respond to their consumers and deliver value with integrated service management practices. Service management plays a leading role in digital transformation. Digital transformation looks outward; with a hyper-focus on the consumer experience. Service management can help shift the mindset from 'inside-out' to 'outside-in' by developing effective, transparent principles that help deliver services that are valuable to the customer. All organizational capabilities must understand: How does the organization enable and deliver value? What are the supply chains within an organization that support value delivery? How do the individual capabilities contribute to or support these supply chains to deliver value?

VeriSMTM Professional Courseware

2019-01-01 Architecture
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Release : 2019-01-01
Genre : Architecture
Kind : eBook
Book Rating : 854/5 ( reviews)

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Book Synopsis VeriSMTM Professional Courseware by : Helen Morris

Download or read book VeriSMTM Professional Courseware written by Helen Morris. This book was released on 2019-01-01. Available in PDF, EPUB and Kindle. Book excerpt: Besides the VeriSMTM Professional Courseware (ISBN: 9789401830847) publication you are advised to obtain the publication VeriSMTM - A service management approach for the digital age (ISBN: 9789401802406). Service management has never been so important, as all organizations are either receiving or providing services to and from others. As digitization has spread through our organizations and culture, IT has become a vital part of our workplace. VeriSMTM provides guidance on how to manage the variety of service management approaches which have now become common practice. Often organizations do not know how to combine these approaches, or if they should adopt one or another in preference. VeriSMTM allows an organization to understand how to make the best use of all of its approaches. The courseware is designed to support your learning about the VeriSMTM concepts, and to be a guide to your understanding of service management and its use across the whole organization.

ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond, second edition

2020-04-28 Computers
Download ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond, second edition PDF Online Free

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Release : 2020-04-28
Genre : Computers
Kind : eBook
Book Rating : 204/5 ( reviews)

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Book Synopsis ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond, second edition by : Claire Agutter

Download or read book ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond, second edition written by Claire Agutter. This book was released on 2020-04-28. Available in PDF, EPUB and Kindle. Book excerpt: ITIL® 4 Essentials contains everything you need to know to pass the ITIL 4 Foundation Certificate, plus more. It covers practices and concepts that are not addressed as part of the Foundation syllabus, making it ideal for newly qualified practitioners. This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus.

VeriSMTM Professional Courseware

2019-01-01 Architecture
Download VeriSMTM Professional Courseware PDF Online Free

Author :
Release : 2019-01-01
Genre : Architecture
Kind : eBook
Book Rating : 862/5 ( reviews)

GET EBOOK


Book Synopsis VeriSMTM Professional Courseware by : Helen Morris

Download or read book VeriSMTM Professional Courseware written by Helen Morris. This book was released on 2019-01-01. Available in PDF, EPUB and Kindle. Book excerpt: Besides the VeriSMTM Professional Courseware (ISBN: 9789401830847) publication you are advised to obtain the publication VeriSMTM - A service management approach for the digital age (ISBN: 9789401802406). Service management has never been so important, as all organizations are either receiving or providing services to and from others. As digitization has spread through our organizations and culture, IT has become a vital part of our workplace. VeriSMTM provides guidance on how to manage the variety of service management approaches which have now become common practice. Often organizations do not know how to combine these approaches, or if they should adopt one or another in preference. VeriSMTM allows an organization to understand how to make the best use of all of its approaches. The courseware is designed to support your learning about the VeriSMTM concepts, and to be a guide to your understanding of service management and its use across the whole organization.

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