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VeriSMTM Professional Courseware

2019-01-01 Architecture
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Release : 2019-01-01
Genre : Architecture
Kind : eBook
Book Rating : 862/5 ( reviews)

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Book Synopsis VeriSMTM Professional Courseware by : Helen Morris

Download or read book VeriSMTM Professional Courseware written by Helen Morris. This book was released on 2019-01-01. Available in PDF, EPUB and Kindle. Book excerpt: Besides the VeriSMTM Professional Courseware (ISBN: 9789401830847) publication you are advised to obtain the publication VeriSMTM - A service management approach for the digital age (ISBN: 9789401802406). Service management has never been so important, as all organizations are either receiving or providing services to and from others. As digitization has spread through our organizations and culture, IT has become a vital part of our workplace. VeriSMTM provides guidance on how to manage the variety of service management approaches which have now become common practice. Often organizations do not know how to combine these approaches, or if they should adopt one or another in preference. VeriSMTM allows an organization to understand how to make the best use of all of its approaches. The courseware is designed to support your learning about the VeriSMTM concepts, and to be a guide to your understanding of service management and its use across the whole organization.

Verism Professional Courseware

2019-01-24
Download Verism Professional Courseware PDF Online Free

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Release : 2019-01-24
Genre :
Kind : eBook
Book Rating : 847/5 ( reviews)

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Book Synopsis Verism Professional Courseware by : Van Haren Publishing

Download or read book Verism Professional Courseware written by Van Haren Publishing. This book was released on 2019-01-24. Available in PDF, EPUB and Kindle. Book excerpt: 'Service management has never been so important, as all organizations are either receiving or providing services to and from others. As digitization has spread through our organizations and culture, IT has become a vital part of our workplace. VeriSM(TM) provides guidance on how to manage the variety of service management approaches which have now become common practice. Often organizations do not know how to combine these approaches, or if they should adopt one or another in preference. VeriSM(TM) allows an organization to understand how to make the best use of all of its approaches. The courseware is designed to support your learning about the VeriSM(TM) concepts, and to be a guide to your understanding of service management and its use across the whole organization.

VeriSMTM Professional Courseware

2019-01-01 Architecture
Download VeriSMTM Professional Courseware PDF Online Free

Author :
Release : 2019-01-01
Genre : Architecture
Kind : eBook
Book Rating : 854/5 ( reviews)

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Book Synopsis VeriSMTM Professional Courseware by : Helen Morris

Download or read book VeriSMTM Professional Courseware written by Helen Morris. This book was released on 2019-01-01. Available in PDF, EPUB and Kindle. Book excerpt: Besides the VeriSMTM Professional Courseware (ISBN: 9789401830847) publication you are advised to obtain the publication VeriSMTM - A service management approach for the digital age (ISBN: 9789401802406). Service management has never been so important, as all organizations are either receiving or providing services to and from others. As digitization has spread through our organizations and culture, IT has become a vital part of our workplace. VeriSMTM provides guidance on how to manage the variety of service management approaches which have now become common practice. Often organizations do not know how to combine these approaches, or if they should adopt one or another in preference. VeriSMTM allows an organization to understand how to make the best use of all of its approaches. The courseware is designed to support your learning about the VeriSMTM concepts, and to be a guide to your understanding of service management and its use across the whole organization.

VeriSMTM – Foundation Courseware

2018-01-22 Architecture
Download VeriSMTM – Foundation Courseware PDF Online Free

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Release : 2018-01-22
Genre : Architecture
Kind : eBook
Book Rating : 637/5 ( reviews)

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Book Synopsis VeriSMTM – Foundation Courseware by : Helen Morris

Download or read book VeriSMTM – Foundation Courseware written by Helen Morris. This book was released on 2018-01-22. Available in PDF, EPUB and Kindle. Book excerpt: Besides the VeriSMTM – Foundation Courseware (ISBN: 9789401802628) publication you are advised to obtain the publication VeriSMTM - A service management approach for the digital age (ISBN: 9789401802406). Contact us at [email protected] to find out more about our Courseware Partnership. This training material covers the syllabus for the VeriSMTM Foundation qualification. The training can be delivered over two days. This courseware is accredited to prepare the student for the VeriSMTM Foundation certification. VeriSMTM Foundation consists of two parts: VeriSMTM Essentials and VeriSMTM Plus , each covering one day of training. Students who already have an (IT) Service Management certificate can benefit from the knowledge they already have. They are the audience for a VeriSMTM Plus training only. When they pass the VeriSMTM Plus exam they receive the VeriSMTM Foundation certificate. Training Providers who want to offer a one day training on service management principles can decide to offer the VeriSMTM Essentials training only. Students who pass the VeriSMTM Essentials exam, receive the VeriSMTM Essentials certificate. If they pass the VeriSMTM Plus exam later, they will automatically receive the VeriSMTM Foundation certificate. The courseware covers the following topics: • The Service Organization (Essentials) • Service culture (Essentials) • People and organizational structure (Essentials) • The VeriSMTM model (both) • Progressive practices (Plus) • Innovative technologies (Plus) VeriSMTM is a holistic, business-oriented approach to Service Management, which helps to make sense of the growing landscape of best practices and how to integrate them to offer value to the consumer. It is an evolution in Service Management thinking, and provides an up-to-date approach, including the latest practices and technological developments, to help organizations in transforming their business to the new reality of the digital age. VeriSMTM is Value-driven, Evolving, Responsive and Integrated Service Management. VeriSMTM is a registered trademark of and owned by IFDC, the International Foundation of Digital Competences.

PMP Exam Prep

2001 Project management
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Author :
Release : 2001
Genre : Project management
Kind : eBook
Book Rating : 703/5 ( reviews)

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Book Synopsis PMP Exam Prep by : Rita Mulcahy

Download or read book PMP Exam Prep written by Rita Mulcahy. This book was released on 2001. Available in PDF, EPUB and Kindle. Book excerpt: This is the only comprehensive guide to getting ready to pass the Project Management Professional (PMP(R)) Certification Exam. This third edition is current and complete with 60 more pages and over 600 changes from the last edition. Tells you what to study and how to study and helps increase your confidence. This book has been selected by Project Management Institute (PMI(R)) for their only PMP review class in 1999 and by many PMI chapters for the chapter PMP review classes.

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