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Total Quality Management in Government

1993-04-02 Business & Economics
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Release : 1993-04-02
Genre : Business & Economics
Kind : eBook
Book Rating : /5 ( reviews)

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Book Synopsis Total Quality Management in Government by : Steven Cohen

Download or read book Total Quality Management in Government written by Steven Cohen. This book was released on 1993-04-02. Available in PDF, EPUB and Kindle. Book excerpt: By adopting Total Quality Management (TQM) strategies, business organizations are working smarter and gaining the competitive edge. The authors cite examples of successes of TQM in specific government agencies, including the Treasury Department, to reveal how the principles of TQM can be applied at all levels of government. The book provides numerous charts and diagrams that show concretely how to apply the concepts and techniques of TQM within any governmental organization. The authors offer case examples that detail what organizational changes are to be implemented when TQM is introduced.

Total Quality Management In The Public Sector

1994-02-01 Business & Economics
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Release : 1994-02-01
Genre : Business & Economics
Kind : eBook
Book Rating : 029/5 ( reviews)

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Book Synopsis Total Quality Management In The Public Sector by : Morgan, Colin

Download or read book Total Quality Management In The Public Sector written by Morgan, Colin. This book was released on 1994-02-01. Available in PDF, EPUB and Kindle. Book excerpt: Total Quality Management (TQM) is a set of concepts, tools and applications which has been so successful in manufacturing industry that we are now witnessing experimentation in the transference of Total Quality Management to the public sector provision of government, health and education in North America, Europe and elsewhere. TQM is starting to set a new paradigm for management approaches in the public sector and "not for profit" enterprises. All key public service managers should at least need to know the basics of TQM, its possibilities and limitations for the public sector, and particularly the types of applications which could work for them. For all public sector managers this book provides: a clear understanding of the key concepts of TQM; a critical understanding of their relevance to the public sector; empirical evidence of TQM applications in government, health and education; and exploration of the public sector TQM possibilitites yet to be realized. It draws throughout on case examples from Britain, Canada, the USA and continental Europe which illustrate the application of TQM to the public sector.

Handbook of Local Government Administration

1996-10-11 Political Science
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Release : 1996-10-11
Genre : Political Science
Kind : eBook
Book Rating : 829/5 ( reviews)

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Book Synopsis Handbook of Local Government Administration by : Gargan

Download or read book Handbook of Local Government Administration written by Gargan. This book was released on 1996-10-11. Available in PDF, EPUB and Kindle. Book excerpt: This theoretically and experientially grounded reference provides a complete overview of the principles and applications of government administration and management practices in the local public sector. Written by over 25 distinguished academics and professionals with substantial experience as practitioners and consultants of administrative operations to local governments, the book covers the effects of environmental conditions on local administrators and management techniques to administration in different types of local government. It helps readers reduce research time by presenting advanced materials on local government administration and management in a single source.

Education and Training for Total Quality Management in the Federal Government

1992 Business & Economics
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Release : 1992
Genre : Business & Economics
Kind : eBook
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Book Synopsis Education and Training for Total Quality Management in the Federal Government by : Frank L. Lewis

Download or read book Education and Training for Total Quality Management in the Federal Government written by Frank L. Lewis. This book was released on 1992. Available in PDF, EPUB and Kindle. Book excerpt: This booklet provides practical "how-to" information to federal employees on the implementation of Total Quality Management (TQM). The booklet is intended primarily for program officials who have begun to think seriously about or have already begun a TQM effort and want guidance on the training effort to support it. Background information on TQM is followed by a list of some key strategic decisions that should be addressed in the implementation plan. Evolving training needs of organizations at various stages of TQM implementation are discussed. Important issues that should be addressed in the training plan are summarized, including funding and assignment of employees to training. Issues are discussed that organizations should consider in phasing training throughout the organization: top management orientation, general organization awareness, and initial focus of indepth TQM training. Training subject areas and courses that many successful TQM organizations provide to meet education and training needs are summarized. A discussion follows of key principles and issues in managing, organizing, and arranging for the delivery of TQM training, including structuring training, selecting trainers, sources of external training, and organizing training staff. Evaluating the training effort is briefly addressed. Appendixes include information on Federal Quality Institute services and a 10-item bibliography. (YLB)

Total Quality Management (Tqm)

2008-08-05 Reference
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Release : 2008-08-05
Genre : Reference
Kind : eBook
Book Rating : 898/5 ( reviews)

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Book Synopsis Total Quality Management (Tqm) by : R. Ashley Rawlins

Download or read book Total Quality Management (Tqm) written by R. Ashley Rawlins. This book was released on 2008-08-05. Available in PDF, EPUB and Kindle. Book excerpt: This book - "Total Quality Management" -should be of interest to managers of all levels in; public sector, private sector, and voluntary organisations.While local authority organisations and some government departments my have difficulties in adapting TQM in areas such as social service and education and training, this book demonstrates how TQM programmes can be beneficial to such organizations if properly planned and implemented. This book should appeal to those following formal studies in Management from certificate level up to Master of Business Administration degree. The practical treatment given to the planning and implementation of Total Quality Management (TQM) make it a "must-read" for managers who are preparing to introduce TQM or any quality systems into their organisations. This bookshould alsomake interesting reading for managers and potential managers who do not want to undertake formal management studies but want to acquire some management tools. It will enhance the reader's range of managerial skills and help improve organisation effectiveness and efficiency.

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