Author : Gerardus Blokdyk
Release : 2018-05
Genre :
Kind : eBook
Book Rating : 533/5 ( reviews)

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Book Synopsis Service Culture the Ultimate Step-By-Step Guide by : Gerardus Blokdyk

Download or read book Service Culture the Ultimate Step-By-Step Guide written by Gerardus Blokdyk. This book was released on 2018-05. Available in PDF, EPUB and Kindle. Book excerpt: What are all of our Service Culture domains and what do they do? How do we go about Comparing Service Culture approaches/solutions? What are the rough order estimates on cost savings/opportunities that Service Culture brings? Who is the Service Culture process owner? When was the Service Culture start date? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Service Culture investments work better. This Service Culture All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Service Culture Self-Assessment. Featuring 703 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Service Culture improvements can be made. In using the questions you will be better able to: - diagnose Service Culture projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Service Culture and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Service Culture Scorecard, you will develop a clear picture of which Service Culture areas need attention. Your purchase includes access details to the Service Culture self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. Your exclusive instant access details can be found in your book.