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The ABCs of ERM

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Author :
Release : 2018-01-22
Genre : Language Arts & Disciplines
Kind : eBook
Book Rating : 811/5 ( reviews)

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Book Synopsis The ABCs of ERM by : Jessica Zellers

Download or read book The ABCs of ERM written by Jessica Zellers. This book was released on 2018-01-22. Available in PDF, EPUB and Kindle. Book excerpt: The ever-shifting landscape of electronic resources challenges even the most tech-savvy information professionals. Now, however, you can surmount those challenges, with the solid backing offered in this practical book. Despite their being visible, valuable, and expensive components of public and academic library collections, electronic resources remain somewhat mysterious to many librarians. How do you deal with vendors, how do you decide which e-resources to buy, how do you optimize access for remote users, and perhaps most importantly, how do you motivate your public to use them? Created by three front-line practitioners, this guide answers all of those questions and more, offering practical advice to information professionals involved in any aspect of electronic resource management—from selecting, acquiring, and activating to managing, promoting, and deselecting. It features clear instructions along with definitions, checklists, FAQs, and sidebars comprising sensible tips and anecdotal asides for the involved librarian. Written in a lively style and brimming with helpful information, this is the guide you'll wish you had in library school, and a resource you will refer to again and again.

American Reference Books Annual

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Release : 2019-06-24
Genre : Language Arts & Disciplines
Kind : eBook
Book Rating : 146/5 ( reviews)

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Book Synopsis American Reference Books Annual by : Juneal M. Chenoweth

Download or read book American Reference Books Annual written by Juneal M. Chenoweth. This book was released on 2019-06-24. Available in PDF, EPUB and Kindle. Book excerpt: Read professional, fair reviews by practicing academic, public, and school librarians and subject-area specialists that will enable you to make the best choices from among the latest reference resources. This newest edition of American Reference Books Annual (ARBA) provides librarians with insightful, critical reviews of print and electronic reference resources released or updated in 2017-2018, as well as some from 2019 that were received in time for review in the publication. By using this invaluable guide to consider both the positive and negative aspects of each resource, librarians can make informed decisions about which new reference resources are most appropriate for their collections and their patrons' needs. Collection development librarians who are working with limited budgets—as is the case in practically every library today—will be able to maximize the benefit from their monetary resources by selecting what they need most for their collection, while bypassing materials that bring limited value to their specific environment.

Technical Services in the 21st Century

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Release : 2021-01-08
Genre : Reference
Kind : eBook
Book Rating : 281/5 ( reviews)

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Book Synopsis Technical Services in the 21st Century by : Samantha Schmehl Hines

Download or read book Technical Services in the 21st Century written by Samantha Schmehl Hines. This book was released on 2021-01-08. Available in PDF, EPUB and Kindle. Book excerpt: By showcasing the work of technical services, and the ground-breaking changes they have encountered, this edited collection provides readers with an opportunity to re-assess the opportunities and challenges for library administration, and to understand how libraries should be managed in the future.

The Electronic Resources Troubleshooting Guide

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Release : 2020-11-06
Genre : Language Arts & Disciplines
Kind : eBook
Book Rating : 913/5 ( reviews)

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Book Synopsis The Electronic Resources Troubleshooting Guide by : Holly Talbott

Download or read book The Electronic Resources Troubleshooting Guide written by Holly Talbott. This book was released on 2020-11-06. Available in PDF, EPUB and Kindle. Book excerpt: A library user can’t access an article. Your log in credentials won’t work. In the realm of electronic resources everything runs smoothly—until suddenly, without warning, it doesn’t. Invariably, systems will break down, but a trial and error approach to finding out what’s wrong is highly inefficient. This hands-on guide from two expert ERM librarians walks you through the essentials of troubleshooting. It outlines a methodical process that will help you identify the source of a problem even when it’s not obvious and take steps to reach a resolution. With the goal of developing a library-wide workflow in mind, this guide will teach you how to familiarize yourself with the components of electronic resources, using flowchart diagrams of common access chains such as discovery services, knowledge bases, research guides, and library services platforms; navigate the complete triage and troubleshooting workflow, illustrated through 14 in-depth examples; recognize the symptoms of common access disruptions; conduct efficient troubleshooting interviews; manage help tickets and design problem reports that capture key information without overburdening the user; create publicly available help pages for problems originating with users’ devices or computers; communicate with vendors and IT personnel for speedy resolutions, providing dozens of clear definitions of library and technology terms that will help you minimize confusion; and customize your own troubleshooting workflow chart for common use across departments and staff hierarchies.

Foundations of Information Policy

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Author :
Release : 2019-07-03
Genre : Language Arts & Disciplines
Kind : eBook
Book Rating : 026/5 ( reviews)

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Book Synopsis Foundations of Information Policy by : Paul T. Jaeger

Download or read book Foundations of Information Policy written by Paul T. Jaeger. This book was released on 2019-07-03. Available in PDF, EPUB and Kindle. Book excerpt: Foreword by Alan S. Inouye; Afterword by Nancy Kranich The first of its kind, this important new text provides a much-needed introduction to the myriad information policy issues that impact information professionals, information institutions, and the patrons and communities served by those institutions. In this key textbook for LIS students and reference text for practitioners, noted scholars Jaeger and Taylor draw from current, authoritative sources to familiarize readers with the history of information policy; discuss the broader societal issues shaped by policy, including access to infrastructure, digital literacy and inclusion, accessibility, and security; elucidate the specific laws, regulations, and policies that impact information, including net neutrality, filtering, privacy, openness, and much more; use case studies from a range of institutions to examine the issues, bolstered by discussion questions that encourage readers to delve more deeply; explore the intersections of information policy with human rights, civil rights, and professional ethics; and prepare readers to turn their growing understanding of information policy into action, through activism, advocacy, and education. This book will help future and current information professionals better understand the impacts of information policy on their activities, improving their ability to serve as effective advocates on behalf of their institutions, patrons, and communities.

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