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Serving Consumers in an Uncertain World

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Release : 2023
Genre :
Kind : eBook
Book Rating : /5 ( reviews)

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Book Synopsis Serving Consumers in an Uncertain World by : Loukas Balafoutas

Download or read book Serving Consumers in an Uncertain World written by Loukas Balafoutas. This book was released on 2023. Available in PDF, EPUB and Kindle. Book excerpt: Credence goods markets are prone to fraudulent behavior and market inefficiencies due to informational asymmetries between sellers and customers. We examine experimentally the effects of diagnostic uncertainty and insurance coverage on the information acquisition and provision decisions by sellers and the trading decisions by consumers. Our results reveal that diagnostic uncertainty is a major source of inefficiency by decreasing efficient service provision. Insurance coverage has a positive net effect on market efficiency, despite making information acquisition and efficient service provision less likely. We also examine the role of -s and of sellers' prosociality in shaping service provision and information acquisition.

Acting in an Uncertain World

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Release : 2011-01-21
Genre : Technology & Engineering
Kind : eBook
Book Rating : 962/5 ( reviews)

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Book Synopsis Acting in an Uncertain World by : Michel Callon

Download or read book Acting in an Uncertain World written by Michel Callon. This book was released on 2011-01-21. Available in PDF, EPUB and Kindle. Book excerpt: A call for a new form of democracy in which “hybrid forums” composed of experts and laypeople address such sociotechnical controversies as hazardous waste, genetically modified organisms, and nanotechnology. Controversies over such issues as nuclear waste, genetically modified organisms, asbestos, tobacco, gene therapy, avian flu, and cell phone towers arise almost daily as rapid scientific and technological advances create uncertainty and bring about unforeseen concerns. The authors of Acting in an Uncertain World argue that political institutions must be expanded and improved to manage these controversies, to transform them into productive conversations, and to bring about “technical democracy.” They show how “hybrid forums”—in which experts, non-experts, ordinary citizens, and politicians come together—reveal the limits of traditional delegative democracies, in which decisions are made by quasi-professional politicians and techno-scientific information is the domain of specialists in laboratories. The division between professionals and laypeople, the authors claim, is simply outmoded. The authors argue that laboratory research should be complemented by everyday experimentation pursued in the real world, and they describe various modes of cooperation between the two. They explore a range of concrete examples of hybrid forums that have dealt with sociotechnical controversies including nuclear waste disposal in France, industrial waste and birth defects in Japan, a childhood leukemia cluster in Woburn, Massachusetts, and mad cow disease in the United Kingdom. The authors discuss the implications for political decision making in general and describe a “dialogic” democracy that enriches traditional representative democracy. To invent new procedures for consultation and representation, they suggest, is to contribute to an endless process that is necessary for the ongoing democratization of democracy.

Consumer Shift

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Author :
Release : 2011
Genre : Consumer behavior
Kind : eBook
Book Rating : 033/5 ( reviews)

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Book Synopsis Consumer Shift by : Andy Hines

Download or read book Consumer Shift written by Andy Hines. This book was released on 2011. Available in PDF, EPUB and Kindle. Book excerpt: Describes how consumers are changing along two dimensions: an inner dimension being driven by long-term predictable changes in values, and an outer dimension reflecting changes in society, technology, and the economy.

Public Policy in an Uncertain World

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Release : 2013-02-14
Genre : Political Science
Kind : eBook
Book Rating : 541/5 ( reviews)

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Book Synopsis Public Policy in an Uncertain World by : Charles F. Manski

Download or read book Public Policy in an Uncertain World written by Charles F. Manski. This book was released on 2013-02-14. Available in PDF, EPUB and Kindle. Book excerpt: Manski argues that public policy is based on untrustworthy analysis. Failing to account for uncertainty in an uncertain world, policy analysis routinely misleads policy makers with expressions of certitude. Manski critiques the status quo and offers an innovation to improve both how policy research is conducted and how it is used by policy makers.

Subject To Change: Creating Great Products & Services for an Uncertain World

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Release : 2008-04-15
Genre : Computers
Kind : eBook
Book Rating : 935/5 ( reviews)

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Book Synopsis Subject To Change: Creating Great Products & Services for an Uncertain World by : Peter Merholz

Download or read book Subject To Change: Creating Great Products & Services for an Uncertain World written by Peter Merholz. This book was released on 2008-04-15. Available in PDF, EPUB and Kindle. Book excerpt: To achieve success in today's ever-changing and unpredictable markets, competitive businesses need to rethink and reframe their strategies across the board. Instead of approaching new product development from the inside out, companies have to begin by looking at the process from the outside in, beginning with the customer experience. It's a new way of thinking-and working-that can transform companies struggling to adapt to today's environment into innovative, agile, and commercially successful organizations. Companies must develop a new set of organizational competencies: qualitative customer research to better understand customer behaviors and motivations; an open design process to reframe possibilities and translate new ideas into great customer experiences; and agile technological implementation to quickly prototype ideas, getting them from the whiteboard out into the world where people can respond to them. In Subject to Change: Creating Great Products and Services for an Uncertain World, Adaptive Path, a leading experience strategy and design company, demonstrates how successful businesses can-and should-use customer experiences to inform and shape the product development process, from start to finish.

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