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Hotel Front Office Management

1996-08-26 Business & Economics
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Release : 1996-08-26
Genre : Business & Economics
Kind : eBook
Book Rating : 124/5 ( reviews)

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Book Synopsis Hotel Front Office Management by : James A. Bardi

Download or read book Hotel Front Office Management written by James A. Bardi. This book was released on 1996-08-26. Available in PDF, EPUB and Kindle. Book excerpt: This Second Edition has been updated to include a brand new chapter on yield management, plus a human resources chapter refocused to cover current trends in training, employee empowerment, and reducing turnover. In addition, you'll discover how to increase efficiency with today's hospitality technology--from electronic lock to front office equipment.

Hotel Front Office Management

2011-08-24 Business & Economics
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Release : 2011-08-24
Genre : Business & Economics
Kind : eBook
Book Rating : 792/5 ( reviews)

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Book Synopsis Hotel Front Office Management by : James A. Bardi

Download or read book Hotel Front Office Management written by James A. Bardi. This book was released on 2011-08-24. Available in PDF, EPUB and Kindle. Book excerpt: Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fifth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on select-service hotel front office operation. It addresses the impact of the recession on the hotel business and discusses the impact of social media and guestroom technology on the hotel business and how the Internet is the single most important travel planning and distribution channel in hospitality. There is also new and updated information on environmental and sustainability issues, particularly as it relates to housekeeping topics.

Front Office Management in Hospitality Lodging Operations

2014-03-19 Hotel front desk personnel
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Release : 2014-03-19
Genre : Hotel front desk personnel
Kind : eBook
Book Rating : 646/5 ( reviews)

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Book Synopsis Front Office Management in Hospitality Lodging Operations by : Matt A. Casado

Download or read book Front Office Management in Hospitality Lodging Operations written by Matt A. Casado. This book was released on 2014-03-19. Available in PDF, EPUB and Kindle. Book excerpt: An Instructor's Manual is available to institutions adopting the book. Please contact: [email protected] Front Office Management in Hospitality Lodging Operations offers comprehensive coverage of topics related to front office operations, including a review of technologies currently in use, and an array of situations students and professionals re bound to find on the job. Written with the future front office manager in mind, the book allows its users to apply its content with practical case studies presented in each chapter. It is invaluable as both an instructional guide for teachers and as a resource for, lodging professionals, offering the necessary tools to stay competitive in this advancing industry. This practical, easy-to-read text uses a straightforward approach to help solidify and apply information. - Applies a hands-on approach to completing tasks and understanding concepts. - Presents its content in a clear, friendly way instead of being overly academic. - Features operational situations and cases that are discussion-worthy, thought-provoking and challenging. - Includes a chapter in career planning to assist students with finding their post-graduation positions. Students in 4-year, 2-year, and technical hospitality programs as well as industry professionals will find this book worthwhile.

Managing Front Office Operations

2013-04-26 Hotel management
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Release : 2013-04-26
Genre : Hotel management
Kind : eBook
Book Rating : 783/5 ( reviews)

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Book Synopsis Managing Front Office Operations by : Michael L. Kasavana

Download or read book Managing Front Office Operations written by Michael L. Kasavana. This book was released on 2013-04-26. Available in PDF, EPUB and Kindle. Book excerpt: Managing Front Office Operations provides an in-depth look at management of the front office and how this department interacts with other hotel departments to create a memorable guest experience. This 14-chapter book presents a systematic approach to front office procedures by detailing the flow of business through a hotel, from the reservations process to check-out and account settlement. It also examines the various elements of effective front office management, paying particular attention to the planning and evaluation of front office operations and to human resources management. Hospitality management students and new front office employees who aspire to a management position will benefit from this practical textbook that explores every facet of hotel front office operations.

Principles of Hotel Front Office Operations

2001-11-27 Business & Economics
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Release : 2001-11-27
Genre : Business & Economics
Kind : eBook
Book Rating : 902/5 ( reviews)

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Book Synopsis Principles of Hotel Front Office Operations by : Sue Baker

Download or read book Principles of Hotel Front Office Operations written by Sue Baker. This book was released on 2001-11-27. Available in PDF, EPUB and Kindle. Book excerpt: This student-centred guide to front office operations in the hotel industry employs a user-friendly approach to encourage self-access and enable students to progress at their own pace independently of the lecturer. Activities are provided throughout to help students move from an understanding of the basic principleds to thinking like a front office person. The chapters follow a typical guest from check-in to check-out, with small detours to other areas and departments. Each chapter includes an end-of-chapter summary, review and discussion questions. there is a detailed glossary of useful terms. The book is suitable for those taking Hotel, Catering and Institutional Operations/Management examinations and undergraduates on hotel and catering management courses. This student-centred guide to front office operations in the hotel industry employs a user-friendly approach to encourage self-access and enable students to progress at their own pace independently of the lecturer. Activities are provided throughout to help students move from an understanding of the basic principleds to thinking like a front office person. The chapters follow a typical guest from check-in to check-out, with small detours to other areas and departments. Each chapter includes an end-of-chapter summary, review and discussion questions. there is a detailed glossary of useful terms. The book is suitable for those taking Hotel, Catering and Institutional Operations/Management examinations and undergraduates on hotel and catering management courses.

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