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Automotive Service Management

2013 Automobile repair shops
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Release : 2013
Genre : Automobile repair shops
Kind : eBook
Book Rating : 408/5 ( reviews)

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Book Synopsis Automotive Service Management by : Andrew Rezin

Download or read book Automotive Service Management written by Andrew Rezin. This book was released on 2013. Available in PDF, EPUB and Kindle. Book excerpt: Automotive Service Management: Principles into Practice, Second Edition, provides coverage across a wide range of topics that are critically important in the fast-paced, complex world of automotive service management. Exploring over 30 different topics, the text's conversational tone and real-life examples help reinforce key points and concepts. Designed for those in training to enter the automotive service industry, this text also provides sufficient depth and breadth of content to be a valuable resource to support continuing development for industry service professionals.

Automotive Service Management

2018 Automobile repair shops
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Release : 2018
Genre : Automobile repair shops
Kind : eBook
Book Rating : 857/5 ( reviews)

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Book Synopsis Automotive Service Management by : Andrew Rezin

Download or read book Automotive Service Management written by Andrew Rezin. This book was released on 2018. Available in PDF, EPUB and Kindle. Book excerpt: For courses in automotive principles. Complete guide to managing an automotive repair business, for both the novice and the professional Automotive Service Management: Principles into Practice is the most comprehensive text available to address the wide range of skills and knowledge needed to successfully manage or own an automotive repair business. Conversational and full of real-world examples, the text builds from basic knowledge of the industry and fundamental organizational and communication skills up through advanced leadership, planning, and human resource management. The 3rd edition includes the most up-to-date guidance on leadership, industry skill sets, and practical applications, plus a sample ASE C1 Service Consultant Test to help students prepare for success on this certification exam.

Automotive Service Management

2024-05 Transportation
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Release : 2024-05
Genre : Transportation
Kind : eBook
Book Rating : 429/5 ( reviews)

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Book Synopsis Automotive Service Management by : Andrew A. Rezin

Download or read book Automotive Service Management written by Andrew A. Rezin. This book was released on 2024-05. Available in PDF, EPUB and Kindle. Book excerpt: "Automotive service is a very complex and ever-changing business. The products, the technology, and the needs and desires of the customer base change daily. The rapid acceleration of new technologies creates dramatic advances in the vehicles that we drive. It also greatly influences the lives and expectations of our customers. At the same time, there are new competitors constantly entering the market with new approaches to cornering the market. This fast-paced industry requires continuous learning, constant vigilance, and an unfading passion if you desire to succeed. These same challenges, however, are exactly the ingredients that keep every day in this business fresh and new and challenging. There is never a dull moment"--

Service Management Made Simple

2012-01-01 Business & Economics
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Release : 2012-01-01
Genre : Business & Economics
Kind : eBook
Book Rating : 422/5 ( reviews)

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Book Synopsis Service Management Made Simple by : Gregory J. Marchand

Download or read book Service Management Made Simple written by Gregory J. Marchand. This book was released on 2012-01-01. Available in PDF, EPUB and Kindle. Book excerpt: Written by an automotive industry expert and former Toyota business consultant, this book is for automotive repair shop owners and managers who want to grow their business, improve customer retention, and increase profitability. Service Management Made Simple delivers easy-to-implement industry best practices in an easy-to-read format. Creating an extraordinary customer service experience, improving customer satisfaction, hiring and retaining quality employees, shop equipment, and financial analysis are covered in detail. Useful tools and references are included in the Appendix.

Automotive Service Management

2008
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Author :
Release : 2008
Genre :
Kind : eBook
Book Rating : 531/5 ( reviews)

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Book Synopsis Automotive Service Management by : Andrew Rezin

Download or read book Automotive Service Management written by Andrew Rezin. This book was released on 2008. Available in PDF, EPUB and Kindle. Book excerpt:

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