1# Library to Find Best eBook for Read
Author : Lora Arduser
Release : 2017-01-19
Genre : Business & Economics
Kind : eBook
Book Rating : 720/5 ( reviews)
Book Synopsis The Waiter & Waitress and Waitstaff Training Handbook by : Lora Arduser
Download or read book The Waiter & Waitress and Waitstaff Training Handbook written by Lora Arduser. This book was released on 2017-01-19. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Lora Arduser
Release : 2016-11-15
Genre : Business & Economics
Kind : eBook
Book Rating : 368/5 ( reviews)
Book Synopsis Waiter & Waitress Wait Staff Training Handbook: A Complete Guide to the Proper Steps in Service Revised 2nd Edition by : Lora Arduser
Download or read book Waiter & Waitress Wait Staff Training Handbook: A Complete Guide to the Proper Steps in Service Revised 2nd Edition written by Lora Arduser. This book was released on 2016-11-15. Available in PDF, EPUB and Kindle. Book excerpt: Packed with new information, the revised edition of this best-selling manual was designed for use by all food service serving staff members. The guide covers all aspect of customer service for the positions of host, waiter or waitress, head waiter, captain, and bus person. Step-by-step instructions cover hosting, seating guests, taking/filling orders, loading/unloading trays, table side service, setting an elegant table, folding napkins, promoting specials, upselling, handling problems, difficult customers, tips and taxes, and handling the check and money.-- (3/19/2015 12:00:00 AM)
Author : Sondra J. Dahmer
Release : 1996
Genre : Business & Economics
Kind : eBook
Book Rating : 108/5 ( reviews)
Book Synopsis The Waiter and Waitress Training Manual by : Sondra J. Dahmer
Download or read book The Waiter and Waitress Training Manual written by Sondra J. Dahmer. This book was released on 1996. Available in PDF, EPUB and Kindle. Book excerpt: The demand for a skilled waitstaff has never been greater. The Waiter and Waitress Training Manual can help the reader to develop the consummate service skills required to capture repeat business and handle all phases of the job efficiently. This expanded edition reflects current customer preferences and restaurant practices.
Author : Lora Arduser
Release : 2014
Genre :
Kind : eBook
Book Rating : /5 ( reviews)
Book Synopsis Waiter & Waitress and Waitstaff Training Handbook by : Lora Arduser
Download or read book Waiter & Waitress and Waitstaff Training Handbook written by Lora Arduser. This book was released on 2014. Available in PDF, EPUB and Kindle. Book excerpt: This training handbook was designed for use by all food service serving staff members. The guide covers every aspect of restaurant customer service for the positions of host, waiter or waitress, head waiter, captain, and bus person.
Author : Jeffery D. Schim
Release : 2017-06-13
Genre :
Kind : eBook
Book Rating : 061/5 ( reviews)
Book Synopsis Restaurant Server Manual by : Jeffery D. Schim
Download or read book Restaurant Server Manual written by Jeffery D. Schim. This book was released on 2017-06-13. Available in PDF, EPUB and Kindle. Book excerpt: The restaurant Server Manual covers waitstaff training a greeter training. This is a valuable resource for your restaurant or bar. Waitstaff will learn how to create exceptional service for your guest. This restaurant server manual covers the following: -Orientation -Training your Team -Effective Training Techniques -Certified Trainers -Positive Plus / Correction Feedback -Teamwork -How to Prevent Guest Complaints -Guest Recovery -Food Safety & Allergens -Food Delivery Procedures -Restaurant Safety -Clean as you go -Server Job Description -Six Steps of Service -How to Roll Silverware -Silverware and Plate Placement -Point of Sale Training -Restaurant Greeter Training -Restaurant Greeter Job Description Return of Investment (ROI) Training your staff is an investment. Your customers will benefit and your bottom line will show an increase in restaurant revenue. The most important part of the restaurant server training manual is the six steps of service. Basically, your managers, servers and greeters will learn and memorize the six steps of service. Your employees will live the steps of service from shift to shift. The server steps of service begin when the customer arrives and walks through your restaurant front door and ends when they depart the restaurant. Your goal is to provide exceptional wow customer service by applying the steps of service all throughout the customer's visit.
