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The Routledge Handbook of Service Research Insights and Ideas

2020 Business & Economics
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Release : 2020
Genre : Business & Economics
Kind : eBook
Book Rating : 234/5 ( reviews)

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Book Synopsis The Routledge Handbook of Service Research Insights and Ideas by : Eileen Bridges

Download or read book The Routledge Handbook of Service Research Insights and Ideas written by Eileen Bridges. This book was released on 2020. Available in PDF, EPUB and Kindle. Book excerpt: "The Routledge Handbook of Service Research Insights and Ideas offers authoritative coverage of current scholarship in the expanding discipline of service research. Original chapters from the world's leading specialists in the discipline explore foundations and innovations in services, highlighting important issues relating to service providers, customers, and service design. The volume goes beyond previous publications by drawing together material from different functional areas, including marketing, human resource management, and service process design and operations. These topics are important in helping readers become knowledgeable about how different functional areas interact to create a successful customer experience. This book is ideal as a first port of call for postgraduate students desiring to get up to speed quickly in the services discipline. It is also a must-read for academics new to services who want to access cutting-edge research"--

The Routledge Handbook of Service Research Insights and Ideas

2020-04-02 Business & Economics
Download The Routledge Handbook of Service Research Insights and Ideas PDF Online Free

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Release : 2020-04-02
Genre : Business & Economics
Kind : eBook
Book Rating : 228/5 ( reviews)

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Book Synopsis The Routledge Handbook of Service Research Insights and Ideas by : Eileen Bridges

Download or read book The Routledge Handbook of Service Research Insights and Ideas written by Eileen Bridges. This book was released on 2020-04-02. Available in PDF, EPUB and Kindle. Book excerpt: The Routledge Handbook of Service Research Insights and Ideas offers authoritative coverage of current scholarship in the expanding discipline of service research. Original chapters from the world’s leading specialists in the discipline explore foundations and innovations in services, highlighting important issues relating to service providers, customers, and service design. The volume goes beyond previous publications by drawing together material from different functional areas, including marketing, human resource management, and service process design and operations. These topics are important in helping readers become knowledgeable about how different functional areas interact to create a successful customer experience. This book is ideal as a first port of call for postgraduate students desiring to get up to speed quickly in the services discipline. It is also a must-read for academics new to services who want to access cutting-edge research.

The Routledge Handbook of Integrated Reporting

2020-05-11 Business & Economics
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Release : 2020-05-11
Genre : Business & Economics
Kind : eBook
Book Rating : 352/5 ( reviews)

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Book Synopsis The Routledge Handbook of Integrated Reporting by : Charl de Villiers

Download or read book The Routledge Handbook of Integrated Reporting written by Charl de Villiers. This book was released on 2020-05-11. Available in PDF, EPUB and Kindle. Book excerpt: This timely handbook provides a current and comprehensive examination of integrated reporting, both practical and research-based. It offers insights and different perspectives from more than 60 authors, including representatives of the International Integrated Reporting Council, Integrated Reporting Committee of South Africa, professional bodies and audit firms, as well as leading academics in the fields of integrated reporting, sustainability reporting and corporate social responsibility. This collected work provides an in-depth review of the development of integrated reporting, with a focus on the interpretation and guidance provided by the International Integrated Reporting Council. It encourages the development of new thinking and research topics in the area of integrated reporting (such as links between integrated reporting and reports focused on financial and corporate social responsibility matters), as well as showcasing how integrated reporting issues are seen and practiced in different parts of the world. The chapters include reviews of the most recent research, practitioner viewpoints, conceptual pieces, case studies and disclosure analyses. Accessible and engaging, this handbook will be an invaluable overview for those new to the field or those who are interested in ensuring they are up to date with its developments, as well as those who are concerned with how to construct an integrated report.

Handbook of Public Communication of Science and Technology

2008-06-03 Science
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Release : 2008-06-03
Genre : Science
Kind : eBook
Book Rating : 130/5 ( reviews)

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Book Synopsis Handbook of Public Communication of Science and Technology by : Massimiano Bucchi

Download or read book Handbook of Public Communication of Science and Technology written by Massimiano Bucchi. This book was released on 2008-06-03. Available in PDF, EPUB and Kindle. Book excerpt: Comprehensive yet accessible, this key Handbook provides an up-to-date overview of the fast growing and increasingly important area of ‘public communication of science and technology’, from both research and practical perspectives. As well as introducing the main issues, arenas and professional perspectives involved, it presents the findings of earlier research and the conclusions previously drawn. Unlike most existing books on this topic, this unique volume couples an overview of the practical problems faced by practitioners with a thorough review of relevant literature and research. The practical Handbook format ensures it is a student-friendly resource, but its breadth of scope and impressive contributors means that it is also ideal for practitioners and professionals working in the field. Combining the contributions of different disciplines (media and journalism studies, sociology and history of science), the perspectives of different geographical and cultural contexts, and by selecting key contributions from appropriate and well-respected authors, this original text provides an interdisciplinary as well as a global approach to public communication of science and technology.

The Routledge Handbook of Justice and Home Affairs Research

2017-11-22 Political Science
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Release : 2017-11-22
Genre : Political Science
Kind : eBook
Book Rating : 561/5 ( reviews)

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Book Synopsis The Routledge Handbook of Justice and Home Affairs Research by : Ariadna Ripoll Servent

Download or read book The Routledge Handbook of Justice and Home Affairs Research written by Ariadna Ripoll Servent. This book was released on 2017-11-22. Available in PDF, EPUB and Kindle. Book excerpt: Justice and Home Affairs is one of the fastest expanding areas of research in European Studies. The European response to security concerns such as terrorism, organised crime networks, and drug trafficking as well as to the challenge of managing migration flows are salient topics of interest to an increasing number of scholars of all disciplines, the media and general public. This handbook takes stock of policy development and academic research in relation to justice and home affairs and analyses the field in an unprecedented thematic depth. The book comprehensively investigates the field from the perspective of the three dimensions central to European integration: the sectoral (policies), the horizontal (states, regions) and the vertical (institutions, decision-making) dimensions. It also discusses the most important theoretical approaches used in this research area and provides the reader with a state of the art picture of the field. By adopting such a comprehensive and broad-based approach, the handbook is uniquely positioned to be an important referent for scholars, practitioners and students interested in the area of justice, home affairs and European politics.

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