The Southwest Airlines Way

2003-01-09 Business & Economics

Author : Jody Hoffer Gittell
Release : 2003-01-09
Genre : Business & Economics
Kind : eBook
Book Rating : 976/5 ( reviews)

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Book Synopsis The Southwest Airlines Way by : Jody Hoffer Gittell

Download or read book The Southwest Airlines Way written by Jody Hoffer Gittell. This book was released on 2003-01-09. Available in PDF, EPUB and Kindle. Book excerpt: "If you look at Southwest Airlines, and I admire what they do, they've been the most successful airline in the industry." --Gerard Arpey, CEO, American Airlines "Through extensive research Jody Hoffer Gittell gets to the bottom of what has sustained Southwest Airlines' positive employee relations and high performance through good and bad times." --Thomas A. Kochan, professor, MIT Sloan School of Management, MIT Global Airline Industry Program In an industry with losses in the billions, Southwest Airlines has an unbroken string of 31 consecutive years of profitability. The Southwest Airlines Way examines how the company uses high-performance relationships to create enormous competitive advantage in motivation, teamwork, and coordination among employees. It then goes further to show how any company can foster these powerful cooperative relationships and explains how to: Lead with credibility and caring Invest in frontline leaders Hire and train for relational competence Use conflicts to build relationships Make unions its partners, not its adversaries Build relationships with its suppliers

Summary: The Southwest Airlines Way

2014-11-12 Business & Economics

Author : BusinessNews Publishing,
Release : 2014-11-12
Genre : Business & Economics
Kind : eBook
Book Rating : 862/5 ( reviews)

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Book Synopsis Summary: The Southwest Airlines Way by : BusinessNews Publishing,

Download or read book Summary: The Southwest Airlines Way written by BusinessNews Publishing,. This book was released on 2014-11-12. Available in PDF, EPUB and Kindle. Book excerpt: The must-read summary of Jody Gittell's book: "The Southwest Airlines Way: Using the Power of Relationships to Achieve High Performance". This complete summary of the ideas from Jody Gittell's book "The Southwest Airlines Way" tells the standout success story of the US airline industry. In her book, the author describes the accomplishments of Southwest Airlines and explains how most attempts to copy Southwest have focused solely on operational issues. However, despite following these same strategies, no other airline has yet been able to successfully clone Southwest’s success. This summary provides readers with an insight into the "secret sauce" of Southwest and all of the operational factors that come together to ensure its success. Added-value of this summary: • Save time • Understand key concepts • Expand your knowledge To learn more, read "The Southwest Airlines Way" and discover the secrets behind the success of this major airline company.

Nuts!

1998-02-17 Business & Economics

Author : Kevin Freiberg
Release : 1998-02-17
Genre : Business & Economics
Kind : eBook
Book Rating : 843/5 ( reviews)

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Book Synopsis Nuts! by : Kevin Freiberg

Download or read book Nuts! written by Kevin Freiberg. This book was released on 1998-02-17. Available in PDF, EPUB and Kindle. Book excerpt: Twenty-five years ago, Herb Kelleher reinvented air travel when he founded Southwest Airlines, where the planes are painted like killer whales, a typical company maxim is "Hire people with a sense of humor," and in-flight meals are never served--just sixty million bags of peanuts a year. By sidestepping "reengineering," "total quality management," and other management philosophies and employing its own brand of business success, Kelleher's airline has turned a profit for twenty-four consecutive years and seen its stock soar 300 percent since 1990. Today, Southwest is the safest airline in the world and ranks number one in the industry for service, on-time performance, and lowest employee turnover rate; and Fortune magazine has twice ranked Southwest one of the ten best companies to work for in America. How do they do it? With unlimited access to the people and inside documents of Southwest Airlines, authors Kevin and Jackie Freiberg share the secrets behind the greatest success story in commercial aviation. Read it and discover how to transfer the Southwest inspiration to your own business and personal life.

The Southwest Airlines Way

2003 Business & Economics

Author : Jody Hoffer Gittell
Release : 2003
Genre : Business & Economics
Kind : eBook
Book Rating : /5 ( reviews)

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Book Synopsis The Southwest Airlines Way by : Jody Hoffer Gittell

Download or read book The Southwest Airlines Way written by Jody Hoffer Gittell. This book was released on 2003. Available in PDF, EPUB and Kindle. Book excerpt: The original low cost operator, Southwest Airlines is now one of the world's most profitable airlines. This book examines the relationship-based performance principles & innovative management that have driven this company to the top of the league.

Lead with LUV

2011 Business & Economics

Author : Kenneth H. Blanchard
Release : 2011
Genre : Business & Economics
Kind : eBook
Book Rating : 743/5 ( reviews)

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Book Synopsis Lead with LUV by : Kenneth H. Blanchard

Download or read book Lead with LUV written by Kenneth H. Blanchard. This book was released on 2011. Available in PDF, EPUB and Kindle. Book excerpt: Colleen Barrett began her career as an executive secretary, yet Southwest Airlines' founder chose her to succeed him as president. When asked why, he said, "Because she knows how to love people to success." --

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