Author : Juan Carlos Cortázar Velarde
Release : 2014-09-19
Genre : Business & Economics
Kind : eBook
Book Rating : 845/5 ( reviews)
Book Synopsis Serving Citizens by : Juan Carlos Cortázar Velarde
Download or read book Serving Citizens written by Juan Carlos Cortázar Velarde. This book was released on 2014-09-19. Available in PDF, EPUB and Kindle. Book excerpt: This book focuses on civil service reform within the central administration in Latin America. It analyzes updated versions of the country assessments carried out by the Inter-American Development Bank in 2004 in 16 countries and presents a comparative analysis of the ways in which the countries have evolved during the last decade. The methodology is based on the principles of the Ibero-American Charter for Public Service. In addition, it draws lessons from reform processes, identifying strategies for civil service modernization in the region. Finally, the book proposes a possible future agenda to continue the efforts to further professionalize the civil service in Latin America.