Service Design for Urban Commons

2022

Author : Anna Meroni
Release : 2022
Genre :
Kind : eBook
Book Rating : 366/5 ( reviews)

Book Synopsis Service Design for Urban Commons by : Anna Meroni

Download or read book Service Design for Urban Commons written by Anna Meroni. This book was released on 2022. Available in PDF, EPUB and Kindle. Book excerpt: This book explores the application of service design to urban commons. It originates from a project developed by the research group of POLIMI DESIS Lab of Politecnico di Milano, aimed at imagining the future of the Reggio Emilia Ducal Palace and its park - the Reggia di Rivalta. The peculiarity of the project lays in the idea that the design of a (public) space should be informed by the design of its services, because the development of specific activities actually builds a fundamental part of the identity of a place, conceiving both the tangible and intangible dimensions as part of a single creative process. The combination of a participatory process and the integration of spatial and service design led to infrastructuring a multi-stakeholder participatory action research of envisioning the future of a public good. This effort has been thus framed into a working methodology, specific tools and progressive outputs, which are defined as Service Master Planning (the process), and Service Master Plan (the product), allowing service design professionals to expand their knowledge and develop skills for a new field of application connected to urban planning.

The Urban Commons

2018-12-03 Social Science

Author : Daniel T. O'Brien
Release : 2018-12-03
Genre : Social Science
Kind : eBook
Book Rating : 643/5 ( reviews)

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Book Synopsis The Urban Commons by : Daniel T. O'Brien

Download or read book The Urban Commons written by Daniel T. O'Brien. This book was released on 2018-12-03. Available in PDF, EPUB and Kindle. Book excerpt: The future of smart cities has arrived, courtesy of citizens and their phones. To prove it, Daniel T. O’Brien explains the transformative insights gleaned from years researching Boston’s 311 reporting system, a sophisticated city management tool that has revolutionized how ordinary Bostonians use and maintain public spaces. Through its phone service, mobile app, website, and Twitter account, 311 catalogues complaints about potholes, broken street lights, graffiti, litter, vandalism, and other issues that are no one citizen’s responsibility but affect everyone’s quality of life. The Urban Commons offers a pioneering model of what modern digital data and technology can do for cities like Boston that seek both prosperous growth and sustainability. Analyzing a rich trove of data, O’Brien discovers why certain neighborhoods embrace the idea of custodianship and willingly invest their time to monitor the city’s common environments and infrastructure. On the government’s side of the equation, he identifies best practices for implementing civic technologies that engage citizens, for deploying public services in collaborative ways, and for utilizing the data generated by these efforts. Boston’s 311 system has narrowed the gap between residents and their communities, and between constituents and local leaders. The result, O’Brien shows, has been the creation of more effective policy and practices that reinvigorate the way citizens and city governments approach their mutual interests. By unpacking when, why, and how the 311 system has worked for Boston, The Urban Commons reveals the power and potential of this innovative system, and the lessons learned that other cities can adapt.

Urban Commons

2015-06-16 Architecture

Author : Mary Dellenbaugh
Release : 2015-06-16
Genre : Architecture
Kind : eBook
Book Rating : 957/5 ( reviews)

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Book Synopsis Urban Commons by : Mary Dellenbaugh

Download or read book Urban Commons written by Mary Dellenbaugh. This book was released on 2015-06-16. Available in PDF, EPUB and Kindle. Book excerpt: Urban space is a commons: simultaneously a sphere of human cooperation and negotiation and its product. Understanding urban space as a commons means that the much sought-after productivity of the city precedes rather than results from strategies of the state and capital. This approach challenges assumptions of urbanization as capital-driven, an idea which resonates with a range of recent urban social movements, from the Arab Spring and the Occupy movement to the “Right to the City” alliance. However commons exist in a tense relationship with state and market, both of which continually seek to exploit and control them. Initiatives to create “commons” are welcomed and even facilitated by governments in order to (re-)valorize urban space and lessen the impacts of economic restructuring, while, at the same time, the creative and reproductive potential of the urban commons is undermined by continuing attempts to commodify them. This volume examines these topics theoretically and empirically through a wide spectrum of international case studies providing perspectives from a variety of cities as diverse as Berlin, Hyderabad and Seoul. A wider discussion of commons in current scientific and activist literature from housing, public space, to urban infrastructure, is explored through the lens of the urban condition.

Participatory Practice in Space, Place, and Service Design

2022-10-18 Design

Author : Kelly L. Anderson
Release : 2022-10-18
Genre : Design
Kind : eBook
Book Rating : 379/5 ( reviews)

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Book Synopsis Participatory Practice in Space, Place, and Service Design by : Kelly L. Anderson

Download or read book Participatory Practice in Space, Place, and Service Design written by Kelly L. Anderson. This book was released on 2022-10-18. Available in PDF, EPUB and Kindle. Book excerpt: 'Participatory Practice in Space, Place, and Service Design' is premised on a belief in the importance of participatory practices in finding creative solutions to the plethora of problems we face today. It argues that engaging professions with the public in mutual exploration, analysis, and creative thinking is essential. It not only ensures better quality products, places, services, and a greater sense of civic agency but also facilitates fuller access to them and the life opportunities they can unleash. This book offers a uniquely varied perspective of the myriad ways in which participatory practices operate across disciplines and how they impact the worlds and communities we create and inhabit. This book suggests that participatory practices are multi-disciplinary and relevant in fields as diverse as design, architecture, education, health care, sustainability, and community activism, to name a few of those discussed here. How do designed objects and environments affect wellness, creativity, learning, and a sense of belonging? How do products and services affect everyday experience and attitudes towards issues such as sustainability? How does giving people a creative voice in their own education, services, and built environments open up their potential and strengthen identity and civic agency? Addressing these questions requires a rethinking of relations between people, objects, and environments; it demands attention to space, place, and services.

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