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Service America!

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Release : 1990
Genre : Business & Economics
Kind : eBook
Book Rating : 927/5 ( reviews)

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Book Synopsis Service America! by : Karl Albrecht

Download or read book Service America! written by Karl Albrecht. This book was released on 1990. Available in PDF, EPUB and Kindle. Book excerpt: The acclaimed bestseller that revolutionized the way American companies think about their customers, Service America! is a must-read for executives, entrepreneurs, and managers who want to catch the tidal wave of change sweeping the economy.

Service America in the New Economy

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Release : 2002
Genre : Business & Economics
Kind : eBook
Book Rating : /5 ( reviews)

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Book Synopsis Service America in the New Economy by : Karl Albrecht

Download or read book Service America in the New Economy written by Karl Albrecht. This book was released on 2002. Available in PDF, EPUB and Kindle. Book excerpt: In this world of technological commerce customer loyalty is waning. This guide, using innovative techniques and methodologies combined with real-life examples, provides insight into strategies to confront the either do it bigger or do it better imperative and the truth of what service means.

Ford in the Service of America

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Release : 2009-09-14
Genre : Business & Economics
Kind : eBook
Book Rating : /5 ( reviews)

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Book Synopsis Ford in the Service of America by : Timothy J. O’Callaghan

Download or read book Ford in the Service of America written by Timothy J. O’Callaghan. This book was released on 2009-09-14. Available in PDF, EPUB and Kindle. Book excerpt: "Ford Motor Company's products during World Wars I and II: jeeps, Eagle Boats, B-24 Liberators, squad tents, the ultra precision gun director, tanks, and aircraft engines. Details of how Ford produced each product are included. During both wars, Ford used precision manufacturing methods and innovative designs and procedures, increasing quality while lowering production costs"--Provided by publisher.

America's Peacemakers

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Release : 2020-11-23
Genre : Social Science
Kind : eBook
Book Rating : 51X/5 ( reviews)

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Book Synopsis America's Peacemakers by : Bertram Levine

Download or read book America's Peacemakers written by Bertram Levine. This book was released on 2020-11-23. Available in PDF, EPUB and Kindle. Book excerpt: America's Peacemakers: The Community Relations Service and Civil Rights tells the behind-the-scenes story of a small federal agency that made a big difference in civil rights conflicts over the last half century. In this second edition of Resolving Racial Conflict: The Community Relations Service and Civil Rights, 1964–1989, Grande Lum continues Bertram Levine’s excellent scholarship, expanding the narrative to consider the history of the Community Relations Service (CRS) of the U.S. Department of Justice over the course of the last three decades. That the Trump administration has sought to eliminate CRS gives this book increased urgency and relevance. Covered in this expanded edition are the post–9/11 efforts of the CRS to prevent violence and hate crimes against those perceived as Middle Eastern. Also discussed are the cross-border Elián González custody dispute and the notable tragedies of Trayvon Martin and Michael Brown, both of which brought police interaction with communities of color back into the spotlight. The 2009 Matthew Shepard and James Byrd, Jr., Hate Crimes Prevention Act substantially altered CRS’s jurisdiction, which began to focus on gender, gender identity, religion, sexual orientation, and disability in addition to race, color, and national origin. Lum’s documentation of this expanded jurisdiction provides insight into the progression of civil rights. The ongoing story of the Community Relations Service is a crucial component of the national narrative on civil rights and conflict resolution. This new edition will be highly informative to all readers and useful to professionals and academics in the civil rights, dispute resolution, domestic and international peacemaking, and law enforcement-community relations fields.

At America's Service

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Author :
Release : 1992-01-01
Genre : Business & Economics
Kind : eBook
Book Rating : 164/5 ( reviews)

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Book Synopsis At America's Service by : Karl Albrecht

Download or read book At America's Service written by Karl Albrecht. This book was released on 1992-01-01. Available in PDF, EPUB and Kindle. Book excerpt: From the coauthor of the business bestseller Service America! comes an essential, comprehensive, practical manual for implementing service management strategies that work. Albrecht focuses on issues and problems such as building a service culture, how to get managers to think in new ways, common mistakes and more.

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