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Quality of Telephone-Based Spoken Dialogue Systems

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Release : 2005-12-28
Genre : Technology & Engineering
Kind : eBook
Book Rating : 862/5 ( reviews)

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Book Synopsis Quality of Telephone-Based Spoken Dialogue Systems by : Sebastian Möller

Download or read book Quality of Telephone-Based Spoken Dialogue Systems written by Sebastian Möller. This book was released on 2005-12-28. Available in PDF, EPUB and Kindle. Book excerpt: Quality of Telephone-Based Spoken Dialogue Systems is a systematic overview of assessment, evaluation, and prediction methods for the quality of services such as travel and touristic information, phone-directory and messaging, or telephone-banking services. A new taxonomy of quality-of-service is presented which serves as a tool for classifying assessment and evaluation methods, for planning and interpreting evaluation experiments, and for estimating quality. A broad overview of parameters and evaluation methods is given, both on a system-component level and for a fully integrated system. Three experimental investigations illustrate the relationships between system characteristics and perceived quality. The resulting information is needed in all phases of system specification, design, implementation, and operation. Although Quality of Telephone-Based Spoken Dialogue Systems is written from the perspective of an engineer in telecommunications, it is an invaluable source of information for professionals in signal processing, communication acoustics, computational linguistics, speech and language sciences, human factor design and ergonomics

Quality of Telephone-Based Spoken Dialogue Systems

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Author :
Release : 2008-11-01
Genre : Technology & Engineering
Kind : eBook
Book Rating : 588/5 ( reviews)

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Book Synopsis Quality of Telephone-Based Spoken Dialogue Systems by : Sebastian Möller

Download or read book Quality of Telephone-Based Spoken Dialogue Systems written by Sebastian Möller. This book was released on 2008-11-01. Available in PDF, EPUB and Kindle. Book excerpt: Quality of Telephone-Based Spoken Dialogue Systems is a systematic overview of assessment, evaluation, and prediction methods for the quality of services such as travel and touristic information, phone-directory and messaging, or telephone-banking services. A new taxonomy of quality-of-service is presented which serves as a tool for classifying assessment and evaluation methods, for planning and interpreting evaluation experiments, and for estimating quality. A broad overview of parameters and evaluation methods is given, both on a system-component level and for a fully integrated system. Three experimental investigations illustrate the relationships between system characteristics and perceived quality. The resulting information is needed in all phases of system specification, design, implementation, and operation. Although Quality of Telephone-Based Spoken Dialogue Systems is written from the perspective of an engineer in telecommunications, it is an invaluable source of information for professionals in signal processing, communication acoustics, computational linguistics, speech and language sciences, human factor design and ergonomics

Estimating Spoken Dialog System Quality with User Models

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Author :
Release : 2012-08-04
Genre : Technology & Engineering
Kind : eBook
Book Rating : 917/5 ( reviews)

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Book Synopsis Estimating Spoken Dialog System Quality with User Models by : Klaus-Peter Engelbrecht

Download or read book Estimating Spoken Dialog System Quality with User Models written by Klaus-Peter Engelbrecht. This book was released on 2012-08-04. Available in PDF, EPUB and Kindle. Book excerpt: Spoken dialog systems have the potential to offer highly intuitive user interfaces, as they allow systems to be controlled using natural language. However, the complexity inherent in natural language dialogs means that careful testing of the system must be carried out from the very beginning of the design process. This book examines how user models can be used to support such early evaluations in two ways: by running simulations of dialogs, and by estimating the quality judgments of users. First, a design environment supporting the creation of dialog flows, the simulation of dialogs, and the analysis of the simulated data is proposed. How the quality of user simulations may be quantified with respect to their suitability for both formative and summative evaluation is then discussed. The remainder of the book is dedicated to the problem of predicting quality judgments of users based on interaction data. New modeling approaches are presented, which process the dialogs as sequences, and which allow knowledge about the judgment behavior of users to be incorporated into predictions. All proposed methods are validated with example evaluation studies.

Spoken Dialogue Systems

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Release : 2022-05-31
Genre : Computers
Kind : eBook
Book Rating : 347/5 ( reviews)

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Book Synopsis Spoken Dialogue Systems by : Kristina Jokinen

Download or read book Spoken Dialogue Systems written by Kristina Jokinen. This book was released on 2022-05-31. Available in PDF, EPUB and Kindle. Book excerpt: Considerable progress has been made in recent years in the development of dialogue systems that support robust and efficient human-machine interaction using spoken language. Spoken dialogue technology allows various interactive applications to be built and used for practical purposes, and research focuses on issues that aim to increase the system's communicative competence by including aspects of error correction, cooperation, multimodality, and adaptation in context. This book gives a comprehensive view of state-of-the-art techniques that are used to build spoken dialogue systems. It provides an overview of the basic issues such as system architectures, various dialogue management methods, system evaluation, and also surveys advanced topics concerning extensions of the basic model to more conversational setups. The goal of the book is to provide an introduction to the methods, problems, and solutions that are used in dialogue system development and evaluation. It presents dialogue modelling and system development issues relevant in both academic and industrial environments and also discusses requirements and challenges for advanced interaction management and future research. Table of Contents: Preface / Introduction to Spoken Dialogue Systems / Dialogue Management / Error Handling / Case Studies: Advanced Approaches to Dialogue Management / Advanced Issues / Methodologies and Practices of Evaluation / Future Directions / References / Author Biographies

Quality Engineering

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Release : 2023-05-23
Genre : Technology & Engineering
Kind : eBook
Book Rating : 159/5 ( reviews)

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Book Synopsis Quality Engineering by : Sebastian Möller

Download or read book Quality Engineering written by Sebastian Möller. This book was released on 2023-05-23. Available in PDF, EPUB and Kindle. Book excerpt: Der Begriff der Qualität und der Gebrauchstauglichkeit hat in der Informations- und Kommunikationstechnik sowie der Informatik eine herausragende Bedeutung. Der Autor führt in diese Thematik ein, indem er zunächst die Fachbegriffe und die Grundlagen der Psychophysik und Psychometrie erläutert. Darauf aufbauend wird der Kreislauf einer menschenorientierten Systementwicklung vorgestellt. Die Messung und Vorhersage von Qualität und Gebrauchstauglichkeit wird anhand von Beispielen veranschaulicht, u. a. für Sprach- und multimodale Dialogsysteme.

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