Author : Yogesh Dwivedi
Release : 2013-11-12
Genre : Business & Economics
Kind : eBook
Book Rating : 538/5 ( reviews)
Book Synopsis Public Administration Reformation by : Yogesh Dwivedi
Download or read book Public Administration Reformation written by Yogesh Dwivedi. This book was released on 2013-11-12. Available in PDF, EPUB and Kindle. Book excerpt: In an attempt to instil trust in their performance, credibility, integrity, efficiency, cost-effectiveness, and good governance, many public organizations are in effect viewing tax-paying citizens as consumers. Little research exists to explore synergies between the market economy, public administration reformation, and their complex bilateral effects. This book takes a timely look at the heightened need for public administration reform as a result of the economic challenges currently faced by nations across the globe. In particular it explores the roles of eGovernment and a citizen-centric focus in this transformation. Public Administration Reform examines several commonly-held assumptions about public administration: the public sector is slow and bureaucratic; government employees are frequently disengaged; and government agencies are sometimes wasteful. eGovernment is proposed as a key tool in the improvement of both public services and reputations of public organizations.