Share

Patients Come Second

2018-08-21 Business & Economics
Download Patients Come Second PDF Online Free

Author :
Release : 2018-08-21
Genre : Business & Economics
Kind : eBook
Book Rating : 234/5 ( reviews)

GET EBOOK


Book Synopsis Patients Come Second by : Spiegelman Paul

Download or read book Patients Come Second written by Spiegelman Paul. This book was released on 2018-08-21. Available in PDF, EPUB and Kindle. Book excerpt: Americans enjoy the finest healthcare delivery system in the world, but most people will tell you that we still have a long way to go. Far too frequently, patients leave the doctor's office or hospital feeling confused, angry, or neglected. Healthcare leaders recognize this problem, but in their focus on patients (and sometimes financials), they often overlook the true key to lasting patient loyalty and satisfaction: their employees. Patients Come Second shakes up the traditional healthcare model, arguing that in order to care for and retain patients, leaders must first create exceptional teams and find ways to engage nurses, administrative staff, physicians, supervisors, and even housekeeping staff and switchboard operators. By connecting employees' work with a higher purpose and equipping them with the tools to become leaders themselves, patient care can be dramatically transformed. And with continuing healthcare changes on the horizon and ever-rising pressure to acquire and keep patients, doing so now is more important than ever. Britt Berrett, president of an 898-bed hospital, and Paul Spiegelman, founder and CEO of a successful patient-experience company, are the perfect guides to the changes needed in healthcare leadership. With a rich combined experience in their field, they have filled each chapter with an abundance of engaging, insightful stories and write with a humor and friendliness that balances and enhances the urgency of their message.

Patients Come Second

2013-03-19
Download Patients Come Second PDF Online Free

Author :
Release : 2013-03-19
Genre :
Kind : eBook
Book Rating : 361/5 ( reviews)

GET EBOOK


Book Synopsis Patients Come Second by : Paul Spiegelman

Download or read book Patients Come Second written by Paul Spiegelman. This book was released on 2013-03-19. Available in PDF, EPUB and Kindle. Book excerpt: Americans enjoy the finest healthcare delivery system in the world, but most people will tell you that we still have a long way to go. Far too frequently, patients leave the doctor's office or hospital feeling confused, angry, or neglected. Healthcare leaders recognize this problem, but in their focus on patients (and sometimes financials), they often overlook the true key to lasting patient loyalty and satisfaction: their employees. Patients Come Second shakes up the traditional healthcare model, arguing that in order to care for and retain patients, leaders must first create exceptional teams and find ways to engage nurses, administrative staff, physicians, supervisors, and even housekeeping staff and switchboard operators. By connecting employees' work with a higher purpose and equipping them with the tools to become leaders themselves, patient care can be dramatically transformed. And with continuing healthcare changes on the horizon and ever-rising pressure to acquire and keep patients, doing so now is more important than ever. Britt Berrett, president of an 898-bed hospital, and Paul Spiegelman, founder and CEO of a successful patient-experience company, are the perfect guides to the changes needed in healthcare leadership. With a rich combined experience in their field, they have filled each chapter with an abundance of engaging, insightful stories and write with a humor and friendliness that balances and enhances the urgency of their message.

Through the Patient's Eyes

2002-05-03 Medical
Download Through the Patient's Eyes PDF Online Free

Author :
Release : 2002-05-03
Genre : Medical
Kind : eBook
Book Rating : 201/5 ( reviews)

GET EBOOK


Book Synopsis Through the Patient's Eyes by : Margaret Gerteis

Download or read book Through the Patient's Eyes written by Margaret Gerteis. This book was released on 2002-05-03. Available in PDF, EPUB and Kindle. Book excerpt: Sponsored by the Picker/Commonwealth Program for Patient-Centered Care In this comprehensive, research-based look at the experiences and needs of patients, the authors explore models of care that can make hospitalization more humane. Through the Patient's Eyes provides insights into why some hospitals are more patient-centered than others; how physicians can become more involved in patient-centered quality efforts; and how patient-centered quality can be integrated into health care policy, standards, and regulations. The authors show how, by bringing the patient's perspective to the design and delivery of health services, providers can improve their ability to meet patient's needs and enhance the quality of care.

Parkinson's Disease

2006-11-13 Health & Fitness
Download Parkinson's Disease PDF Online Free

Author :
Release : 2006-11-13
Genre : Health & Fitness
Kind : eBook
Book Rating : 469/5 ( reviews)

GET EBOOK


Book Synopsis Parkinson's Disease by : William J. Weiner

Download or read book Parkinson's Disease written by William J. Weiner. This book was released on 2006-11-13. Available in PDF, EPUB and Kindle. Book excerpt: Recent innovations, including deep brain stimulation and new medications, have significantly improved the lives of people with Parkinson’s disease. Nevertheless, medical, emotional, and physical challenges remain. The second edition of this accessible and comprehensive guide provides crucial information for managing this complex condition, including details on the use of medications, diet, exercise, complementary therapies, and surgery. The second edition includes new information about: • The genetic and hereditary pattern of the disease • Medications and uses of established medications • Other approaches to treating the symptoms of Parkinson’s • Juvenile-onset Parkinson’s disease • Normal pressure hydrocephalus • The effects of fluctuating hormones on disease symptoms • Fetal cell transplants and porcine cell transplants • The nutritional supplement Co-Enzyme Q10

Motivational Interviewing in Health Care

2012-03-07 Medical
Download Motivational Interviewing in Health Care PDF Online Free

Author :
Release : 2012-03-07
Genre : Medical
Kind : eBook
Book Rating : 085/5 ( reviews)

GET EBOOK


Book Synopsis Motivational Interviewing in Health Care by : Stephen Rollnick

Download or read book Motivational Interviewing in Health Care written by Stephen Rollnick. This book was released on 2012-03-07. Available in PDF, EPUB and Kindle. Book excerpt: Much of health care today involves helping patients manage conditions whose outcomes can be greatly influenced by lifestyle or behavior change. Written specifically for health care professionals, this concise book presents powerful tools to enhance communication with patients and guide them in making choices to improve their health, from weight loss, exercise, and smoking cessation, to medication adherence and safer sex practices. Engaging dialogues and vignettes bring to life the core skills of motivational interviewing (MI) and show how to incorporate this brief evidence-based approach into any health care setting. Appendices include MI training resources and publications on specific medical conditions. This book is in the Applications of Motivational Interviewing series, edited by Stephen Rollnick, William R. Miller, and Theresa B. Moyers.

You may also like...