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Overcoming Fake Talk: How to Hold REAL Conversations that Create Respect, Build Relationships, and Get Results

2013-05-17 Business & Economics
Download Overcoming Fake Talk: How to Hold REAL Conversations that Create Respect, Build Relationships, and Get Results PDF Online Free

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Release : 2013-05-17
Genre : Business & Economics
Kind : eBook
Book Rating : 805/5 ( reviews)

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Book Synopsis Overcoming Fake Talk: How to Hold REAL Conversations that Create Respect, Build Relationships, and Get Results by : John R. Stoker

Download or read book Overcoming Fake Talk: How to Hold REAL Conversations that Create Respect, Build Relationships, and Get Results written by John R. Stoker. This book was released on 2013-05-17. Available in PDF, EPUB and Kindle. Book excerpt: MAKE EVERY CONVERSATION A REAL CONVERSATION THAT GETS RESULTS In Overcoming Fake Talk, business communication guru John R. Stoker offers proven advice for turning challenging confrontations into rewarding exchanges that foster collaboration, improve performance, and achieve results. "Overcoming Fake Talk is a thorough compendium of ideas, frameworks, examples, and actions to improve conversations. Stoker's four 'REAL' conversation skills and eight principles give the novice and master insights and guidelines for improving conversation." -- Dave Ulrich, Professor, Ross School of Business, University of Michigan; Partner, The RBL Group; and author of The Why of Work "Great questions, great suggestions. . . . Bravo! I will put Stoker's ideas to use in my own practice." -- Beverly Kaye, founder and co-CEO, Career Systems International, and coauthor of Help Them Grow or Watch Them Go "Adhering to and implementing these principles will dramatically increase your ability to communicate and improve your relationships in your professional and personal life." -- Hyrum W. Smith, cofounder, FranklinCovey "An insightful blend of rock-solid theory accompanied by compelling examples of the huge distinction between real and fake communication." -- John H. Zenger, CEO, Zenger Folkman, and coauthor of How to Be Exceptional "Stoker teaches true principles for getting Results, Respect, and great Relationships using REAL conversation." -- Brent D. Peterson, PhD, coauthor of Fake Work

Communication in Nursing - E-Book

2019-10-09 Medical
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Release : 2019-10-09
Genre : Medical
Kind : eBook
Book Rating : 430/5 ( reviews)

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Book Synopsis Communication in Nursing - E-Book by : Julia Balzer Riley

Download or read book Communication in Nursing - E-Book written by Julia Balzer Riley. This book was released on 2019-10-09. Available in PDF, EPUB and Kindle. Book excerpt: Immerse yourself in the ideas, theories, and techniques of effective communication in the workplace! Communication in Nursing, 9th Edition adopts a uniquely practical and personal approach to the demands of today’s nursing practice, providing extensive examples, exercises, and techniques that help you to apply communication skills in a variety of clinical settings. Using a conversational tone, this relatable text takes you beyond theory to show you how to understand important concepts and use communication as a tool to limit stress in your nursing practice. The 9th edition includes a new chapter which focuses on the foundation of communication and personality assessment. It also includes a new Putting it into Practice feature to help you apply your new communication skills in the work environment. In addition, updates on the topics of mindfulness, resilience, and inter-collaborative communication highlight the importance of implementing these tools in practice. Active Learning features in every chapter promotes active, goal-directed reading. Wit & Wisdom boxes present selected verses and quotations relevant to chapter topics, adding interest and humor. These boxes provide moments of relief from serious topics and "a-ha" moments when theory becomes linked to practice. End-of-chapter exercises help you to master chapter techniques and strengthen your communication skills. QSEN preface and exercises stress how communication impacts safety and quality of care. Discusses the importance of interprofessional education and communication in the healthcare environment. Addresses the importance of "presence" in nursing — being present for clients, families, colleagues, and self. NEW! Starting with You chapter focuses on personality assessment using the Gallup CliftonStrengths among additional assessment methods. Two chapters have been combined to create a new one titled, Communicating Assertively and Responsibly with "Difficult" Clients and Colleagues, to help you better address aggressive and difficult clients and colleagues. UPDATED! Navigating the Expanding World of Digital Communication and Understanding Each Other chapters have been extensively updated to reflect most recent information. NEW! Chapter exercises incorporate teaching strategies such as cinemeducation and medical improvisation to help facilitate various learning types. UPDATED! Topics of mindfulness, resilience, and inter-collaborative communication have been incorporated throughout. NEW! Additional examples incorporated into Moments of Connection boxes highlight beneficial outcomes of successful communication and provide concrete examples of how communication techniques work.

Difficult Conversations

2023-08-22 Psychology
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Release : 2023-08-22
Genre : Psychology
Kind : eBook
Book Rating : 59X/5 ( reviews)

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Book Synopsis Difficult Conversations by : Douglas Stone

Download or read book Difficult Conversations written by Douglas Stone. This book was released on 2023-08-22. Available in PDF, EPUB and Kindle. Book excerpt: From the Harvard Negotiation Project—which brought you the megabestseller GETTING TO YES—this practical guide will help you handle your most difficult conversations with confidence and skill Whether dealing with an underperforming employee or a challenging colleague, disagreeing with your spouse about money or child-rearing, negotiating with a client, or simply saying "No," "I'm sorry," or "I love you," we attempt or avoid difficult conversations every day. No matter how competent we are, we all have conversations that cause anxiety and frustration. This book can help. Based on almost thirty years of research, Difficult Conversations walks you through a step-by-step approach for how to have your toughest conversations with less stress and more success. You'll learn how to: • Decipher the underlying structure and challenge of every difficult conversation • Raise tough issues without triggering defensiveness • Manage strong emotions—yours and theirs • Keep your balance no matter how the other person responds • Get to the heart of the matter in ways that promote learning and build relationships Filled with examples from everyday life, this third edition is thoroughly updated and addresses issues such as race, culture, gender, power, social media, and communicating via technology as we talk to one another across the world—and across worldviews. With constructive communication an ever more critical need in personal, professional, and public life, Difficult Conversations is a classic you will turn to again and again for powerful, practical advice.

How to Win Friends and Influence People

2024-02-17 Business & Economics
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Release : 2024-02-17
Genre : Business & Economics
Kind : eBook
Book Rating : /5 ( reviews)

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Book Synopsis How to Win Friends and Influence People by :

Download or read book How to Win Friends and Influence People written by . This book was released on 2024-02-17. Available in PDF, EPUB and Kindle. Book excerpt: You can go after the job you want…and get it! You can take the job you have…and improve it! You can take any situation you’re in…and make it work for you! Since its release in 1936, How to Win Friends and Influence People has sold more than 30 million copies. Dale Carnegie’s first book is a timeless bestseller, packed with rock-solid advice that has carried thousands of now famous people up the ladder of success in their business and personal lives. As relevant as ever before, Dale Carnegie’s principles endure, and will help you achieve your maximum potential in the complex and competitive modern age. Learn the six ways to make people like you, the twelve ways to win people to your way of thinking, and the nine ways to change people without arousing resentment.

Talk Like a Winner!

2008 Psychology
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Release : 2008
Genre : Psychology
Kind : eBook
Book Rating : 352/5 ( reviews)

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Book Synopsis Talk Like a Winner! by : Steve Nakamoto

Download or read book Talk Like a Winner! written by Steve Nakamoto. This book was released on 2008. Available in PDF, EPUB and Kindle. Book excerpt: Communication is one of life's most basic skills, yet the vast majority of people have never been taught a simple way to master it until now! In this fun and easy-to-understand book, the reader will learn how to effectively handle the 21 most critical steps to accelerating his or her success with everyday communication. Using these powerful ideas in a person's daily routine will allow them to take charge of their own life in the following ways: (1) Develop unshakable self-confidence, (2) Connect quickly & easily with others, (3) Make powerful first impressions, (4) Earn the admiration and respect of other people, (5) Get rid of debilitating low self-esteem, (6) Keep romantic connections alive & well, (7) Bring out the best in themselves & others, (8) Avoid costly & unnecessary arguments, (9) Build strong & healthy relationships that will last a lifetime, and (10) Enjoy the unlimited freedom of self-expression with anyone, anytime, and anywhere.

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