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Measuring Electronic Word-of-Mouth Effectiveness

2016-10-04 Business & Economics
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Release : 2016-10-04
Genre : Business & Economics
Kind : eBook
Book Rating : 891/5 ( reviews)

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Book Synopsis Measuring Electronic Word-of-Mouth Effectiveness by : Wolfgang Weitzl

Download or read book Measuring Electronic Word-of-Mouth Effectiveness written by Wolfgang Weitzl. This book was released on 2016-10-04. Available in PDF, EPUB and Kindle. Book excerpt: Wolfgang Weitzl introduces a novel perspective for measuring consumer trust in eWOM by applying a rigid scale development process. In doing so, the research aims to set new methodical standards for developing reliable, valid and practicable research instruments. Most importantly, however, the research offers valuable insights into the nature and role of consumer-initiated vs. marketer-initiated online communication in an intercultural context by conducting a series of qualitative and quantitative surveys using samples from three countries.

Electronic Word of Mouth (eWOM) in the Marketing Context

2017-02-15 Computers
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Release : 2017-02-15
Genre : Computers
Kind : eBook
Book Rating : 593/5 ( reviews)

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Book Synopsis Electronic Word of Mouth (eWOM) in the Marketing Context by : Elvira Ismagilova

Download or read book Electronic Word of Mouth (eWOM) in the Marketing Context written by Elvira Ismagilova. This book was released on 2017-02-15. Available in PDF, EPUB and Kindle. Book excerpt: This SpringerBrief offers a state of the art analysis of electronic word-of-mouth (eWOM) communications and its role in marketing. The book begins with an overview of traditional word-of-mouth (WOM) and its evolution to eWOM. It discusses the differences between traditional and online WOM. The book examines why people engage in eWOM communications, but also how consumers evaluate its persuasiveness. It also looks at the effects of eWOM. The book identifies current gaps in the eWOM research, but also highlights future directions for this growing field. eWOM is an important marketing technique in brand communications, and it plays an important role in modern e-commerce. Marketers become extremely interested in enhancing the power of eWOM developing loyalty programs and building brands. Studying the effect of eWOM can be beneficial for companies. This book should be a good resource for scholars and practitioners that need to understand the pervasive effects of eWOM.

Electronic Word of Mouth as a Promotional Technique

2020-04-17 Social Science
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Release : 2020-04-17
Genre : Social Science
Kind : eBook
Book Rating : 362/5 ( reviews)

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Book Synopsis Electronic Word of Mouth as a Promotional Technique by : Shu-Chuan Chu

Download or read book Electronic Word of Mouth as a Promotional Technique written by Shu-Chuan Chu. This book was released on 2020-04-17. Available in PDF, EPUB and Kindle. Book excerpt: Recent years have seen digital advertising grow to the point where it will soon overtake television as the no. 1 advertising medium. In the online environment, consumers interact and share their thoughts on brands and their experiences using them. These electronic word-of-mouth (eWOM) communications have become a very important to the success of products. In today’s cluttered environment, it is especially important to study how the practice of eWOM advertising operates, and how marketers can influence eWOM in social media and other online sites. This volume starts with a chapter on the current state of knowledge on eWOM and then turns its attention to current research articles on a variety of eWOM formats. These include the posting of selfies on social media, the influence of review types on consumer perception and purchase intention, the effects of preannouncement messages, and how user-generated content can be used to induce effectiveness of eWOM on social media. The relationship of eWOM to brand building is emphasized in several of the chapters. This book was originally published as a special issue of the International Journal of Advertising.

Measuring the Value of Electronic Word-of-Mouth and Its Impact in Consumer Communities

2012
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Release : 2012
Genre :
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Book Rating : /5 ( reviews)

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Book Synopsis Measuring the Value of Electronic Word-of-Mouth and Its Impact in Consumer Communities by : Paul Dwyer

Download or read book Measuring the Value of Electronic Word-of-Mouth and Its Impact in Consumer Communities written by Paul Dwyer. This book was released on 2012. Available in PDF, EPUB and Kindle. Book excerpt: Marketing practitioners have recognized a need to measure customer-generated media in addition to the traditional marketing metrics. Message boards, chat rooms, blogs, and virtual brand communities have become important venues for customer generated media. These communities can be modeled as two distinct, albeit connected, networks: social and informational. These networks change over time under the influence of online word of mouth. This study introduces an adaptation of PageRank as a new metric for measuring the value a community assigns each word-of-mouth instance and the value the community assigns to the members that create them. That metric is used to empirically support a model explaining how highly valued information builds the social network. These communities are egalitarian in assigning value to informational content, without regard to the status of its source, and highly valued content explains 10% of social network growth.

Social Media in the Marketing Context

2016-09-30 Computers
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Release : 2016-09-30
Genre : Computers
Kind : eBook
Book Rating : 57X/5 ( reviews)

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Book Synopsis Social Media in the Marketing Context by : Cherniece J. Plume

Download or read book Social Media in the Marketing Context written by Cherniece J. Plume. This book was released on 2016-09-30. Available in PDF, EPUB and Kindle. Book excerpt: Social media has provided endless opportunities for marketers, fuelling their desire to learn more about their consumers through this dynamic online environment. Yet many organisations are finding it difficult to create effective marketing strategies, making decisions that are based on research that is highly focused on the nature and boundaries of social media. The changing behaviour of consumers, variety of platforms and changing culture indicates that much of the research around this topic is still highly fragmented. Social Media in the Marketing Context: A State of the Art Analysis and Future Directions provides a comprehensive overview of the current literature surrounding social media and the marketing discipline, highlighting future development opportunities in both knowledge and practice. includes extensive literature search on social media in the context of the marketing discipline provides key areas for future research and recommendations for practitioners shows the importance for marketers of understanding individual behaviour on social media

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