Author : Gerald M. Taylor
Release : 2008-10-15
Genre : Business & Economics
Kind : eBook
Book Rating : 063/5 ( reviews)
Book Synopsis Lean Six Sigma Service Excellence by : Gerald M. Taylor
Download or read book Lean Six Sigma Service Excellence written by Gerald M. Taylor. This book was released on 2008-10-15. Available in PDF, EPUB and Kindle. Book excerpt: Current books on Lean Six Sigma for service ortransactional organizations either require a significanttechnical background, or are rather conceptual in natureand lack the detail of the tools, how to use them, andthe practical skill-building exercises needed to givereaders the ability to actually implement Lean Six Sigmain their ......