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The Customer Is Not Always Right

2009-12-22 Humor
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Release : 2009-12-22
Genre : Humor
Kind : eBook
Book Rating : 794/5 ( reviews)

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Book Synopsis The Customer Is Not Always Right by : A.J. Adams

Download or read book The Customer Is Not Always Right written by A.J. Adams. This book was released on 2009-12-22. Available in PDF, EPUB and Kindle. Book excerpt: Service workers share their funniest and most cringeworthy stories of difficult, demanding, and just plain mind-boggling encounters with the public . . . “Ma’am, the rules clearly state that you cannot have any liquids over 3.4 ounces in your carry-on. If you’d like to, you could—” “But that’s not a liquid!” “Excuse me, ma’am?” “It’s not a liquid! It’s water!” Retailers, restaurants, and tech support providers believe service is king, but in The Customer Is Not Always Right, A.J. Adams proves that customers will do anything they can to put that motto to the test. Enjoy tales from the creator of the popular website Not Always Right, including half that are previously unpublished, showcasing customer-relations horror stories everyone can relate to. No matter what side of the counter you’re on, there are hilarious accounts about everything that can go wrong between the customer and retail or service provider. Whether it's a confrontation in the drive-through over not enough fries or arguing over a one-cent price difference on milk, this book proves the principle of “the customer is always right” can be dead wrong.

It's Not Always Right to Be Right

2021-03-08 Business & Economics
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Release : 2021-03-08
Genre : Business & Economics
Kind : eBook
Book Rating : 073/5 ( reviews)

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Book Synopsis It's Not Always Right to Be Right by : Hamish Thomson

Download or read book It's Not Always Right to Be Right written by Hamish Thomson. This book was released on 2021-03-08. Available in PDF, EPUB and Kindle. Book excerpt: A breakthrough guide to the real lessons of business Have you ever noticed that individuals of brilliance often fall short of their true potential? Great ideas, concepts and initiatives seldom break through the sea of business mediocrity. As a senior international leader with over 30 years corporate experience, Hamish Thomson has discovered that true transformation and breakthrough comes from personal insight — derived not from intellect or technical mastery, but from experience and observation of real-life occurrences. It’s Not Always Right to Be Right offers unique business and leadership insights, teachable models, and practical advice on what one needs to do differently to achieve desired results. Writing in a casual, autobiographical style, Hamish shares the key experiences and hard-won lessons that enabled him to drive significant change when all the right ways of doing things didn’t work. Packed with fascinating true-to-life stories and powerful, often counterintuitive lessons, this invaluable guide: Distills a lifetime of business wisdom into a single volume Offers honest business and leadership lessons drawn from a long and successful corporate career Features learning messages, practical steps, and shareable strategic models and frameworks to help you make a tangible difference where it counts Provides strategic models that can be used to frame discussions and drive change in individuals, teams, and entire organizations It’s Not Always Right to Be Right is a must-read for anyone starting out in the business and corporate world, for anyone in the middle of their career looking to break through to the next level, and for senior leaders seeking to improve performance and drive meaningful change.

Being Wrong

2011-01-04 Psychology
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Release : 2011-01-04
Genre : Psychology
Kind : eBook
Book Rating : 052/5 ( reviews)

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Book Synopsis Being Wrong by : Kathryn Schulz

Download or read book Being Wrong written by Kathryn Schulz. This book was released on 2011-01-04. Available in PDF, EPUB and Kindle. Book excerpt: To err is human. Yet most of us go through life assuming (and sometimes insisting) that we are right about nearly everything, from the origins of the universe to how to load the dishwasher. In Being Wrong, journalist Kathryn Schulz explores why we find it so gratifying to be right and so maddening to be mistaken. Drawing on thinkers as varied as Augustine, Darwin, Freud, Gertrude Stein, Alan Greenspan, and Groucho Marx, she shows that error is both a given and a gift—one that can transform our worldviews, our relationships, and ourselves.

Be Teachable You're Not Always Right - from Best Motivation Quotes Notebook , 6*9 with 110 Pages

2020-08-25
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Release : 2020-08-25
Genre :
Kind : eBook
Book Rating : /5 ( reviews)

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Book Synopsis Be Teachable You're Not Always Right - from Best Motivation Quotes Notebook , 6*9 with 110 Pages by : williamsbooks

Download or read book Be Teachable You're Not Always Right - from Best Motivation Quotes Notebook , 6*9 with 110 Pages written by williamsbooks. This book was released on 2020-08-25. Available in PDF, EPUB and Kindle. Book excerpt: It's is a simple 6x9, 110 pages Notebook with great quote of "be teachable you're not always right ", as we all should be humble in this life no matter which level of education or experience we reach , there's always someone will be learning from, it could be a young kid ,an old man, a friend, etc.

Is it Always Right to be Right?

2001 Business & Economics
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Release : 2001
Genre : Business & Economics
Kind : eBook
Book Rating : 954/5 ( reviews)

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Book Synopsis Is it Always Right to be Right? by : Warren H. Schmidt

Download or read book Is it Always Right to be Right? written by Warren H. Schmidt. This book was released on 2001. Available in PDF, EPUB and Kindle. Book excerpt: There once was an organization where the prevailing attitude was "I am right and you are wrong". Everywhere, groups were at odds: women versus men, management versus employees, line versus staff departments. In this land of "us versus them", discussion was sparse and compromise was unthinkable. After all, each group was right, of course, and they knew it!In this delightful parable (in the spirit of A Peacock in the Land of Penguins and Pigeonholed in the Land of Penguins), Hateley, Schmidt, and Weiss collaborate again to create witty narration and wry illustrations that make a critical point. When conflict paralyzes the company, a gentle sound rises above the din. "Uhhmm", this voice says, "maybe I was mistaken". To which another voice responds, "Perhaps you were right". The ensuing dialogue leads to mutually-beneficial solutions.This inspiring tale about defeating divisiveness in the workplace demonstrates how conflict can be a positive force for change when managed correctly. Readers find tips and models to help apply what they've learned to real-life situations.

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