Author : Ellen Doree Rosen
Release : 1993-07-22
Genre : Political Science
Kind : eBook
Book Rating : 739/5 ( reviews)
Book Synopsis Improving Public Sector Productivity by : Ellen Doree Rosen
Download or read book Improving Public Sector Productivity written by Ellen Doree Rosen. This book was released on 1993-07-22. Available in PDF, EPUB and Kindle. Book excerpt: This volume shows how public agencies can be made more efficient and humane, providing practical guidance to enhance both service quality and client satisfaction at local, state and national levels. Examples focus on the issues of quality management, improving service delivery, job reorganization and worker empowerment.