Author : Anne-Marie Nelson
Release : 1997
Genre : Patient satisfaction
Kind : eBook
Book Rating : 220/5 ( reviews)
Book Synopsis Improving Patient Satisfaction Now by : Anne-Marie Nelson
Download or read book Improving Patient Satisfaction Now written by Anne-Marie Nelson. This book was released on 1997. Available in PDF, EPUB and Kindle. Book excerpt: In today's health care environment, having satisfied patients just isn't enough. You're now being judged by payers and compared to other providers and patient satisfaction is a big part of that evaluation. Improving Patient Satisfaction Now: How to Earn Patient and Payer Loyalty explains why understanding and meeting patient expectations is not only nice to know, it's necessary to know! It gives you action steps in all areas of the practice. Through anecdotes and real-life examples from practicing physicians, you'll learn how to develop higher patient satisfaction, more compliant patients, a more productive and committed staff, and practical techniques to increase patient satisfaction in this updated edition.