1# Library to Find Best eBook for Read
Author :
Release : 2021
Genre :
Kind : eBook
Book Rating : 221/5 ( reviews)
Book Synopsis GUIDEBOOK for Conducting Airport User Surveys and Other Customer Research (2021) by :
Download or read book GUIDEBOOK for Conducting Airport User Surveys and Other Customer Research (2021) written by . This book was released on 2021. Available in PDF, EPUB and Kindle. Book excerpt:
Author :
Release : 2009
Genre : Airports
Kind : eBook
Book Rating : /5 ( reviews)
Book Synopsis Guidebook for Conducting Airport User Surveys by :
Download or read book Guidebook for Conducting Airport User Surveys written by . This book was released on 2009. Available in PDF, EPUB and Kindle. Book excerpt: "TRB’s Airport Cooperative Research Program (ACRP) Report 26: Guidebook for Conducting Airport User Surveys explores the basic concepts of survey sampling and the steps involved in planning and implementing a survey. The guidebook also examines the different types of airport user surveys, and includes guidance on how to design a survey and analyze its results"--Publisher's description
Author : David C. Biggs
Release : 2009
Genre : Social Science
Kind : eBook
Book Rating : 123/5 ( reviews)
Book Synopsis Guidebook for Conducting Airport User Surveys by : David C. Biggs
Download or read book Guidebook for Conducting Airport User Surveys written by David C. Biggs. This book was released on 2009. Available in PDF, EPUB and Kindle. Book excerpt: This report provides methods and useful information for conducting effective user surveys at airports. The guidebook introduces the basic concepts of survey sampling and the steps involved in planning and implementing a survey; describes the different types of airport user surveys; and provides guidance on how to design a survey and analyze its results. This guidebook will be of value to airport operators, planners, designers, and other takeholders that need to survey airport users to obtain useful information to plan and operate their facilities appropriately and efficiently. Airport facilities can include all aspects of airport terminal buildings, parking lot operations, surface transportation, food and retail services, and employee accommodations, among others.
Author : Jennifer D. Franz
Release : 2021
Genre : Airports
Kind : eBook
Book Rating : /5 ( reviews)
Book Synopsis Guidebook for Conducting Airport User Surveys and Other Customer Research by : Jennifer D. Franz
Download or read book Guidebook for Conducting Airport User Surveys and Other Customer Research written by Jennifer D. Franz. This book was released on 2021. Available in PDF, EPUB and Kindle. Book excerpt: Airport user surveys have traditionally been used to obtain information for facility planning. More recently, however, surveys are being used to measure satisfaction as a way to identify actions that could improve the customer experience and increase non-aeronautical revenues, particularly those from passenger terminal concessions. The TRB Airport Cooperative Research Program's ACRP Research Report 235: Guidebook for Conducting Airport User Surveys and Other Customer Research provides airport managers and staff involved in customer research, as well as airport consultants and other stakeholders, with guidance on the effective use of airport user surveys and other customer research techniques. Supplementary to the report is Appendices A through L.
Author :
Release : 2010
Genre : Electronic book
Kind : eBook
Book Rating : /5 ( reviews)
Book Synopsis ACRP Report 26 by :
Download or read book ACRP Report 26 written by . This book was released on 2010. Available in PDF, EPUB and Kindle. Book excerpt:
