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Global Outsourcing

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Author :
Release : 2005
Genre : Contracting out
Kind : eBook
Book Rating : 032/5 ( reviews)

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Book Synopsis Global Outsourcing by : Marcia Robinson

Download or read book Global Outsourcing written by Marcia Robinson. This book was released on 2005. Available in PDF, EPUB and Kindle. Book excerpt:

Global Outsourcing and Offshoring

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Author :
Release : 2010-11-11
Genre : Business & Economics
Kind : eBook
Book Rating : 233/5 ( reviews)

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Book Synopsis Global Outsourcing and Offshoring by : Farok J. Contractor

Download or read book Global Outsourcing and Offshoring written by Farok J. Contractor. This book was released on 2010-11-11. Available in PDF, EPUB and Kindle. Book excerpt: Companies are increasingly asking which of their value chain activities are best performed within their own company and which may be outsourced. In addition, they are also considering which pieces of their value chain may be better performed abroad. These interrelated decisions concerning outsourcing and offshoring have not only changed entire industries, they have also transformed the lives of people across the world. Hundreds of millions of jobs in emerging nations have been the direct result of outsourcing and offshoring decisions. At the same time, many people in the developed world have lost their jobs because a company has been able to find a cheaper alternative. Featuring contributions from scholars in eleven different countries, this book was the first to examine the theory and practice of outsourcing and offshoring simultaneously. It includes studies of a variety of different industries, including pharmaceuticals, automobiles, medical records, appliances, human resource management and telecommunications.

Nine Keys to World-Class Business Process Outsourcing

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Release : 2015-04-23
Genre : Business & Economics
Kind : eBook
Book Rating : 495/5 ( reviews)

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Book Synopsis Nine Keys to World-Class Business Process Outsourcing by : Mary Lacity

Download or read book Nine Keys to World-Class Business Process Outsourcing written by Mary Lacity. This book was released on 2015-04-23. Available in PDF, EPUB and Kindle. Book excerpt: Business Process Outsourcing (BPO)-the sourcing of business services through external third parties-is a global phenomenon, which generated nearly $300 billion worldwide in 2012. BPO is highly IT-enabled, and on a growth trajectory that impacts across functions of major, medium and small enterprises, including procurement, human resources, accounting and finance, sales, marketing, legal, asset management and key administrative processes. Despite this size and spread, BPO services and the ability of clients to manage their providers, are still evolving and have a mixed record. In the course of their research, the authors have found only 20% of outsourcing arrangements are world-class performers. A further 25% are 'good', 40% are 'OK' and 15% are 'poor'. This book pinpoints and describes in detail the effective practices that characterize the top global BPO performers, including Microsoft, BP, EMC and TalkTalk. The authors provide case illustrations and examples throughout of how world-class practices were generated and evolved, and how they can be applied to real life settings and problem areas.

Global Outsourcing Strategies

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Author :
Release : 2006
Genre : Contracting out
Kind : eBook
Book Rating : 243/5 ( reviews)

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Book Synopsis Global Outsourcing Strategies by : Peter Barrar

Download or read book Global Outsourcing Strategies written by Peter Barrar. This book was released on 2006. Available in PDF, EPUB and Kindle. Book excerpt: Global Outsourcing Strategies is a state-of-the-art guide to the best lessons to be learned for successfully implementing and outsourcing projects. The 22 chapters provide information on the different facets of the outsourcing process, such as contract negotiation, the risks involved in outsourcing, the need for service level agreements, the critical requirements needed to build and sustain outsourcing relationships, and ethical supply chain issues. There are also sections exploring the impact of outsourcing on organizational structures; the long term effects; legal issues; management control and inter-firm relationships; as well as case studies from both the public and private sector on the practical side of outsourcing. The book will appeal to practitioners and researchers alike.

Global Outsourcing Strategies

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Release : 2017-03-02
Genre : Business & Economics
Kind : eBook
Book Rating : 310/5 ( reviews)

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Book Synopsis Global Outsourcing Strategies by : Roxane Gervais

Download or read book Global Outsourcing Strategies written by Roxane Gervais. This book was released on 2017-03-02. Available in PDF, EPUB and Kindle. Book excerpt: One of the most significant techniques to which companies and organizations have turned to improve service delivery and reduce costs has been outsourcing. Over the last 10 years, almost any process has been successfully outsourced. But during that period there have been failures too; projects that never realised their objectives or that had unforeseen impact on business. Global Outsourcing Strategies is a state-of-the-art guide to the best lessons to be learned for successfully implementing and outsourcing projects, or for revisiting existing operations. The 22 chapters explore some of the new areas for outsourcing, after traditional targets such as IT and finance. Information is provided on the different facets of the outsourcing process, such as contract negotiation, the risks involved in outsourcing, the need for service level agreements, the critical requirements needed to build and sustain outsourcing relationships, and ethical supply chain issues. There are also sections exploring the impact of outsourcing on organizational structures; the long term effects; legal issues; management control and inter-firm relationships; as well as case studies from both the public and private sector on the practical side of outsourcing. The book will appeal to practitioners and researchers alike. This is a must-have guide for any organization approaching outsourcing as a global (or local) strategy and for those organizations now reviewing or developing their outsourcing partnerships.

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