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E-Participation in Smart Cities: Technologies and Models of Governance for Citizen Engagement

2018-08-01 Political Science
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Release : 2018-08-01
Genre : Political Science
Kind : eBook
Book Rating : 749/5 ( reviews)

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Book Synopsis E-Participation in Smart Cities: Technologies and Models of Governance for Citizen Engagement by : Manuel Pedro Rodríguez Bolívar

Download or read book E-Participation in Smart Cities: Technologies and Models of Governance for Citizen Engagement written by Manuel Pedro Rodríguez Bolívar. This book was released on 2018-08-01. Available in PDF, EPUB and Kindle. Book excerpt: This book analyzes e-participation in smart cities. In recent decades, information and communication technologies (ICT) have played a key role in the democratic political and governance process by allowing easier interaction between governments and citizens, and the increased ability of citizens to participate in the production chain of public services. E-participation plays and important role in the development of smart cities and smart communities , but it has not yet been extensively studied. This book fills that gap by combining empirical and theoretical research to analyze actual practices of citizen involvement in smart cities and build a solid framework for successful e-participation in smart cities. The book is divided into three parts. Part I discusses smart technologies and their role in improving e-participation in smart cities. Part II deals with models of e-participation in smart cities and the organization issues affecting the implementation of e-participation; these chapters analyze the efficiency of governance models in relation to the establishment of smart cities. Part III proposes incentives to motivate increased participation by governments and cititzenry within the smart cities context. Written by an international panel of experts and practitioners, this book will be a convenient source of information on e-participation in smart cities and will be valuable to academics, researchers, policy-makers, public managers, citizens, international organizations and anyone who has a stake in enhancing citizen engagement in smart cities.

Digital Government and Achieving E-Public Participation: Emerging Research and Opportunities

2020-06-25 Political Science
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Release : 2020-06-25
Genre : Political Science
Kind : eBook
Book Rating : 285/5 ( reviews)

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Book Synopsis Digital Government and Achieving E-Public Participation: Emerging Research and Opportunities by : Rodríguez Bolívar, Manuel Pedro

Download or read book Digital Government and Achieving E-Public Participation: Emerging Research and Opportunities written by Rodríguez Bolívar, Manuel Pedro. This book was released on 2020-06-25. Available in PDF, EPUB and Kindle. Book excerpt: The development of social technologies has brought about a new era of political planning and government interactions. In addition to reducing costs in city resource management, ICT and social media can be used in emergency situations as a mechanism for citizen engagement, to facilitate public administration communication, etc. In spite of all these advantages, the application of technologies by governments and the public sector has also fostered debate in terms of cyber security due to the vulnerabilities and risks that can befall different stakeholders. It is necessary to review the most recent research about the implementation of ICTs in the public sector with the aim of understanding both the strengths and the vulnerabilities that the management models can entail. Digital Government and Achieving E-Public Participation: Emerging Research and Opportunities is a collection of innovative research on the methods and applications of ICT implementation in the public sector that seeks to allow readers to understand how ICTs have forced public administrations to undertake reforms to both their workflow and their means of interacting with citizens. While highlighting topics including e-government, emergency communications, and urban planning, this book is ideally designed for government officials, public administrators, public managers, policy holders, policymakers, public consultants, professionals, academicians, students, and researchers seeking current research on the digital communication channels between elected officials and the citizens they represent.

Citizen E-Participation in Urban Governance: Crowdsourcing and Collaborative Creativity

2013-06-30 Political Science
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Release : 2013-06-30
Genre : Political Science
Kind : eBook
Book Rating : 703/5 ( reviews)

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Book Synopsis Citizen E-Participation in Urban Governance: Crowdsourcing and Collaborative Creativity by : Silva, Carlos Nunes

Download or read book Citizen E-Participation in Urban Governance: Crowdsourcing and Collaborative Creativity written by Silva, Carlos Nunes. This book was released on 2013-06-30. Available in PDF, EPUB and Kindle. Book excerpt: The relationship between citizens and city governments is gradually transforming due to the utilization of advanced information and communication technologies in order to inform, consult, and engage citizens. Citizen E-Participation in Urban Governance: Crowdsourcing and Collaborative Creativity explores the nature of the new challenges confronting citizens and local governments in the field of urban governance. This comprehensive reference source explores the role that Web 2.0 technologies play in promoting citizen participation and empowerment in the city government and is intended for scholars, researchers, students, and practitioners in the field of urban studies, urban planning, political science, public administration, and more.

The Right to the Smart City

2019-06-07 Political Science
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Release : 2019-06-07
Genre : Political Science
Kind : eBook
Book Rating : 411/5 ( reviews)

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Book Synopsis The Right to the Smart City by : Paolo Cardullo

Download or read book The Right to the Smart City written by Paolo Cardullo. This book was released on 2019-06-07. Available in PDF, EPUB and Kindle. Book excerpt: Globally, Smart Cities initiatives are pursued which reproduce the interests of capital and neoliberal government, rather than wider public good. This book explores smart urbanism and 'the right to the city', examining citizenship, social justice, commoning, civic participation, and co-creation to imagine a different kind of Smart City.

Citizen Relationship Management

2008 Customer relations
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Release : 2008
Genre : Customer relations
Kind : eBook
Book Rating : 445/5 ( reviews)

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Book Synopsis Citizen Relationship Management by : Alexander Schellong

Download or read book Citizen Relationship Management written by Alexander Schellong. This book was released on 2008. Available in PDF, EPUB and Kindle. Book excerpt: This study explores Customer Relationship Management (CRM) in government. Based on an interdisciplinary literature review and multiple-case study design, a model of Citizen Relationship Management (CiRM) is developed and discussed. The case studies explore the perceptions of CRM/CiRM by administrators, elected officials and consultants as well as its implementation and impact on the municipal level and in a multijurisdictional environment in the United States. Although the explorative part of the study focuses broadly on a theoretical conceptualization of CiRM, the immediate empirical referent of research are the 311 initiatives in the City of Baltimore, the City of Chicago, the City of New York and Miami-Dade County. Thus, the results help administrators and researchers to convey the idea and challenges of 311 well. The study shows that CRM is to a certain extent only partly able to make novel contributions to currently active reform movements in government. In addition, the study's findings support the idea that CiRM provides the means to a different kind of public participation.

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