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Customer Satisfaction and Sustainability Initiatives in the Fourth Industrial Revolution

2019-11-15 Business & Economics
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Release : 2019-11-15
Genre : Business & Economics
Kind : eBook
Book Rating : 211/5 ( reviews)

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Book Synopsis Customer Satisfaction and Sustainability Initiatives in the Fourth Industrial Revolution by : Silvestri, Cecilia

Download or read book Customer Satisfaction and Sustainability Initiatives in the Fourth Industrial Revolution written by Silvestri, Cecilia. This book was released on 2019-11-15. Available in PDF, EPUB and Kindle. Book excerpt: A well-planned marketing orientation strategy that keeps customers informed is the first step to building a long-term relationship with customers and providing them with appropriate incentives. The difficulty with providing a winning strategy in a highly competitive market, however, stems from responding to the specific needs of the customers. Customer Satisfaction and Sustainability Initiatives in the Fourth Industrial Revolution is an essential reference source that links together three highly relevant topics in the business of modern economy—innovation, customer satisfaction, and sustainability—and analyzes their synergies. Featuring research on topics such as e-business, global business, and sustainable innovation, this book is ideally designed for business consultants, managers, customer service representatives, entrepreneurs, academicians, researchers, and students seeking coverage on directing sustainable companies.

Customer Satisfaction and Sustainability Initiatives in the Fourth Industrial Revolution

2020
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Release : 2020
Genre :
Kind : eBook
Book Rating : 986/5 ( reviews)

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Book Synopsis Customer Satisfaction and Sustainability Initiatives in the Fourth Industrial Revolution by :

Download or read book Customer Satisfaction and Sustainability Initiatives in the Fourth Industrial Revolution written by . This book was released on 2020. Available in PDF, EPUB and Kindle. Book excerpt: A well-planned marketing orientation strategy that keeps customers informed is the first step to building a long-term relationship with customers and providing them with appropriate incentives. The difficulty with providing a winning strategy in a highly competitive market, however, stems from responding to the specific needs of the customers. Customer Satisfaction and Sustainability Initiatives in the Fourth Industrial Revolution is an essential reference source that links together three highly relevant topics in the business of modern economy-innovation, customer satisfaction, and sustainability-and analyzes their synergies. Featuring research on topics such as e-business, global business, and sustainable innovation, this book is ideally designed for business consultants, managers, customer service representatives, entrepreneurs, academicians, researchers, and students seeking coverage on directing sustainable companies.

Exploring Innovation in a Digital World

2021-10-25 Business & Economics
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Release : 2021-10-25
Genre : Business & Economics
Kind : eBook
Book Rating : 422/5 ( reviews)

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Book Synopsis Exploring Innovation in a Digital World by : Federica Ceci

Download or read book Exploring Innovation in a Digital World written by Federica Ceci. This book was released on 2021-10-25. Available in PDF, EPUB and Kindle. Book excerpt: Innovation is occurring at a rapid pace in digital work and demands increasing attention from academic scholars. In line with this demand, this book aims to provide an overview of recent advances in studies of innovation and technology in the digital space. The book addresses the cultural elements influencing the diffusion and adoption of digital technologies, the pervasive role of social media, the organizational challenges of digital transformations, and finally specific emerging technologies such as artificial intelligence and distributed ledger technology. The plurality of views offered makes this book particularly relevant to practitioners, academics, and policymakers, and provides an up-to-date view of the latest developments in Information Systems. It gathers a selection of the best papers (double-blind peer-reviewed) presented at the annual conference of the Italian AIS Chapter in October 2020 in Pescara, Italy.

Advances in Industrial and Production Engineering

2021-03-21 Technology & Engineering
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Release : 2021-03-21
Genre : Technology & Engineering
Kind : eBook
Book Rating : 206/5 ( reviews)

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Book Synopsis Advances in Industrial and Production Engineering by : Rakesh Kumar Phanden

Download or read book Advances in Industrial and Production Engineering written by Rakesh Kumar Phanden. This book was released on 2021-03-21. Available in PDF, EPUB and Kindle. Book excerpt: This book comprises the select proceedings of the 2nd International Conference on Future Learning Aspects of Mechanical Engineering (FLAME) 2020. In particular, this volume discusses different topics of industrial and production engineering such as sustainable manufacturing processes, logistics, Industry 4.0 practices, circular economy, lean six sigma, agile manufacturing, additive manufacturing, IoT and Big Data in manufacturing, 3D printing, simulation, manufacturing management and automation, surface roughness, multi-objective optimization and modelling for production processes, developments in casting, welding, machining, and machine tools. The contents of this book will be useful for researchers as well as industry professionals.

Research Anthology on Cross-Industry Challenges of Industry 4.0

2021-02-05 Technology & Engineering
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Release : 2021-02-05
Genre : Technology & Engineering
Kind : eBook
Book Rating : 077/5 ( reviews)

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Book Synopsis Research Anthology on Cross-Industry Challenges of Industry 4.0 by : Management Association, Information Resources

Download or read book Research Anthology on Cross-Industry Challenges of Industry 4.0 written by Management Association, Information Resources. This book was released on 2021-02-05. Available in PDF, EPUB and Kindle. Book excerpt: As Industry 4.0 brings on a new bout of transformation and fundamental changes in various industries, the traditional manufacturing and production methods are falling to the wayside. Industrial processes must embrace modern technology and the most recent trends to keep up with the times. With “smart factories”; the automation of information and data; and the inclusion of IoT, AI technologies, robotics, and cloud computing comes new challenges to tackle. These changes are creating new threats in security, reliability, the regulations around legislation and standardization of technologies, malfunctioning devices or operational disruptions, and more. These effects span a variety of industries and need to be discussed. Research Anthology on Cross-Industry Challenges of Industry 4.0 explores the challenges that have risen as multidisciplinary industries adapt to the Fourth Industrial Revolution. With a shifting change in technology, operations, management, and business models, the impacts of Industry 4.0 and digital transformation will be long-lasting and will forever change the face of manufacturing and production. This book highlights a cross-industry view of these challenges, the impacts they have, potential solutions, and the technological advances that have brought about these new issues. It is ideal for mechanical engineers, electrical engineers, manufacturers, supply chain managers, logistics specialists, investors, managers, policymakers, production scientists, researchers, academicians, and students looking for cross-industry research on the challenges associated with Industry 4.0.

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