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Conversational Canvas

Computers
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Genre : Computers
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Book Synopsis Conversational Canvas by : William Webb

Download or read book Conversational Canvas written by William Webb. This book was released on . Available in PDF, EPUB and Kindle. Book excerpt: Welcome to the exciting frontier of voice and chat UX design. This guidebook takes you on a journey, providing a deep dive into the art and science of designing compelling and meaningful digital conversations. Not just a narrative, this guide is a practical resource to reference as you navigate the complex waters of voice and chat interface design. In this guide, you will learn: The unique principles of designing for voice and chat interfaces. Understanding user psychology and its role in creating engaging digital interactions. How to address data privacy, user consent, and transparency in your designs. The ways in which bias impacts design, and how to navigate it. How to select the best tools for your projects, exploring their advantages and disadvantages. The art of learning from both successes and failures in the industry, illustrated by real-world case studies. The impact of emerging technologies on UX design, and how to prepare for upcoming trends. Essential skills for UX designers in the current job market, and tips for building an impressive portfolio. Whether you're a seasoned UX professional looking to expand your skills into voice and chat, or a newcomer excited about entering this innovative field, this guide offers tangible, practical insights to enhance your expertise and prepare for the future of digital interaction.

Designing Voice User Interfaces

2016-12-19 Computers
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Release : 2016-12-19
Genre : Computers
Kind : eBook
Book Rating : 384/5 ( reviews)

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Book Synopsis Designing Voice User Interfaces by : Cathy Pearl

Download or read book Designing Voice User Interfaces written by Cathy Pearl. This book was released on 2016-12-19. Available in PDF, EPUB and Kindle. Book excerpt: Voice user interfaces (VUIs) are becoming all the rage today. But how do you build one that people can actually converse with? Whether you’re designing a mobile app, a toy, or a device such as a home assistant, this practical book guides you through basic VUI design principles, helps you choose the right speech recognition engine, and shows you how to measure your VUI’s performance and improve upon it. Author Cathy Pearl also takes product managers, UX designers, and VUI designers into advanced design topics that will help make your VUI not just functional, but great.Understand key VUI design concepts, including command-and-control and conversational systemsDecide if you should use an avatar or other visual representation with your VUIExplore speech recognition technology and its impact on your designTake your VUI above and beyond the basic exchange of informationLearn practical ways to test your VUI application with usersMonitor your app and learn how to quickly improve performanceGet real-world examples of VUIs for home assistants, smartwatches, and car systems

Conversational UX Design

2019-05-29 Computers
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Release : 2019-05-29
Genre : Computers
Kind : eBook
Book Rating : 040/5 ( reviews)

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Book Synopsis Conversational UX Design by : Robert J. Moore

Download or read book Conversational UX Design written by Robert J. Moore. This book was released on 2019-05-29. Available in PDF, EPUB and Kindle. Book excerpt: With recent advances in natural language understanding techniques and far-field microphone arrays, natural language interfaces, such as voice assistants and chatbots, are emerging as a popular new way to interact with computers. They have made their way out of the industry research labs and into the pockets, desktops, cars and living rooms of the general public. But although such interfaces recognize bits of natural language, and even voice input, they generally lack conversational competence, or the ability to engage in natural conversation. Today’s platforms provide sophisticated tools for analyzing language and retrieving knowledge, but they fail to provide adequate support for modeling interaction. The user experience (UX) designer or software developer must figure out how a human conversation is organized, usually relying on commonsense rather than on formal knowledge. Fortunately, practitioners can rely on conversation science. This book adapts formal knowledge from the field of Conversation Analysis (CA) to the design of natural language interfaces. It outlines the Natural Conversation Framework (NCF), developed at IBM Research, a systematic framework for designing interfaces that work like natural conversation. The NCF consists of four main components: 1) an interaction model of “expandable sequences,” 2) a corresponding content format, 3) a pattern language with 100 generic UX patterns and 4) a navigation method of six basic user actions. The authors introduce UX designers to a new way of thinking about user experience design in the context of conversational interfaces, including a new vocabulary, new principles and new interaction patterns. User experience designers and graduate students in the HCI field as well as developers and conversation analysis students should find this book of interest.

Conversations with Things

2021-04-20 Computers
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Release : 2021-04-20
Genre : Computers
Kind : eBook
Book Rating : 861/5 ( reviews)

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Book Synopsis Conversations with Things by : Diana Deibel

Download or read book Conversations with Things written by Diana Deibel. This book was released on 2021-04-20. Available in PDF, EPUB and Kindle. Book excerpt: Welcome to the future, where you can talk with the digital things around you: voice assistants, chatbots, and more. But these interactions can be unhelpful and frustrating—sometimes even offensive or biased. Conversations with Things teaches you how to design conversations that are useful, ethical, and human–centered—because everyone deserves to be understood, especially you.

Studies in Conversational UX Design

2018-09-03 Computers
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Release : 2018-09-03
Genre : Computers
Kind : eBook
Book Rating : 799/5 ( reviews)

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Book Synopsis Studies in Conversational UX Design by : Robert J. Moore

Download or read book Studies in Conversational UX Design written by Robert J. Moore. This book was released on 2018-09-03. Available in PDF, EPUB and Kindle. Book excerpt: As voice interfaces and virtual assistants have moved out of the industry research labs and into the pockets, desktops and living rooms of the general public, a demand for a new kind of user experience (UX) design is emerging. Although the people are becoming familiar with Siri, Alexa, Cortana and others, their user experience is still characterized by short, command- or query-oriented exchanges, rather than longer, conversational ones. Limitations of the microphone and natural language processing technologies are only part of the problem. Current conventions of UX design apply mostly to visual user interfaces, such as web or mobile; they are less useful for deciding how to organize utterances, by the user and the virtual agent, into sequences that work like those of natural human conversation. This edited book explores the intersection of UX design, of both text- or voice-based virtual agents, and the analysis of naturally occurring human conversation (e.g., the Conversation Analysis, Discourse Analysis and Interactional Sociolinguistics literatures). It contains contributions from researchers, from academia and industry, with varied backgrounds working in the area of human-computer interaction. Each chapter explores some aspect of conversational UX design. Some describe the design challenges faced in creating a particular virtual agent. Others discuss how the findings from the literatures of the social sciences can inform a new kind of UX design that starts with conversation.

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