Conversational Canvas

Computers

Author : William Webb
Release :
Genre : Computers
Kind : eBook
Book Rating : /5 ( reviews)

Book Synopsis Conversational Canvas by : William Webb

Download or read book Conversational Canvas written by William Webb. This book was released on . Available in PDF, EPUB and Kindle. Book excerpt: Welcome to the exciting frontier of voice and chat UX design. This guidebook takes you on a journey, providing a deep dive into the art and science of designing compelling and meaningful digital conversations. Not just a narrative, this guide is a practical resource to reference as you navigate the complex waters of voice and chat interface design. In this guide, you will learn: The unique principles of designing for voice and chat interfaces. Understanding user psychology and its role in creating engaging digital interactions. How to address data privacy, user consent, and transparency in your designs. The ways in which bias impacts design, and how to navigate it. How to select the best tools for your projects, exploring their advantages and disadvantages. The art of learning from both successes and failures in the industry, illustrated by real-world case studies. The impact of emerging technologies on UX design, and how to prepare for upcoming trends. Essential skills for UX designers in the current job market, and tips for building an impressive portfolio. Whether you're a seasoned UX professional looking to expand your skills into voice and chat, or a newcomer excited about entering this innovative field, this guide offers tangible, practical insights to enhance your expertise and prepare for the future of digital interaction.

Studies in Conversational UX Design

2018-09-03 Computers

Author : Robert J. Moore
Release : 2018-09-03
Genre : Computers
Kind : eBook
Book Rating : 799/5 ( reviews)

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Book Synopsis Studies in Conversational UX Design by : Robert J. Moore

Download or read book Studies in Conversational UX Design written by Robert J. Moore. This book was released on 2018-09-03. Available in PDF, EPUB and Kindle. Book excerpt: As voice interfaces and virtual assistants have moved out of the industry research labs and into the pockets, desktops and living rooms of the general public, a demand for a new kind of user experience (UX) design is emerging. Although the people are becoming familiar with Siri, Alexa, Cortana and others, their user experience is still characterized by short, command- or query-oriented exchanges, rather than longer, conversational ones. Limitations of the microphone and natural language processing technologies are only part of the problem. Current conventions of UX design apply mostly to visual user interfaces, such as web or mobile; they are less useful for deciding how to organize utterances, by the user and the virtual agent, into sequences that work like those of natural human conversation. This edited book explores the intersection of UX design, of both text- or voice-based virtual agents, and the analysis of naturally occurring human conversation (e.g., the Conversation Analysis, Discourse Analysis and Interactional Sociolinguistics literatures). It contains contributions from researchers, from academia and industry, with varied backgrounds working in the area of human-computer interaction. Each chapter explores some aspect of conversational UX design. Some describe the design challenges faced in creating a particular virtual agent. Others discuss how the findings from the literatures of the social sciences can inform a new kind of UX design that starts with conversation.

Hands-On Chatbots and Conversational UI Development

2017-12-29 Computers

Author : Srini Janarthanam
Release : 2017-12-29
Genre : Computers
Kind : eBook
Book Rating : 330/5 ( reviews)

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Book Synopsis Hands-On Chatbots and Conversational UI Development by : Srini Janarthanam

Download or read book Hands-On Chatbots and Conversational UI Development written by Srini Janarthanam. This book was released on 2017-12-29. Available in PDF, EPUB and Kindle. Book excerpt: Build over 8 chatbots and conversational user interfaces with leading tools such as Chatfuel, Dialogflow, Microsoft Bot Framework, Twilio, Alexa Skills, and Google Actions and deploying them on channels like Facebook Messenger, Amazon Alexa and Google Home About This Book Understand the different use cases of Conversational UIs with this project-based guide Build feature-rich Chatbots and deploy them on multiple platforms Get real-world examples of voice-enabled UIs for personal and home assistance Who This Book Is For This book is for developers who are interested in creating interactive conversational UIs/Chatbots. A basic understanding of JavaScript and web APIs is required. What You Will Learn Design the flow of conversation between the user and the chatbot Create Task model chatbots for implementing tasks such as ordering food Get new toolkits and services in the chatbot ecosystem Integrate third-party information APIs to build interesting chatbots Find out how to deploy chatbots on messaging platforms Build a chatbot using MS Bot Framework See how to tweet, listen to tweets, and respond using a chatbot on Twitter Publish chatbots on Google Assistant and Amazon Alexa In Detail Conversation as an interface is the best way for machines to interact with us using the universally accepted human tool that is language. Chatbots and voice user interfaces are two flavors of conversational UIs. Chatbots are real-time, data-driven answer engines that talk in natural language and are context-aware. Voice user interfaces are driven by voice and can understand and respond to users using speech. This book covers both types of conversational UIs by leveraging APIs from multiple platforms. We'll take a project-based approach to understand how these UIs are built and the best use cases for deploying them. We'll start by building a simple messaging bot from the Facebook Messenger API to understand the basics of bot building. Then we move on to creating a Task model that can perform complex tasks such as ordering and planning events with the newly-acquired-by-Google Dialogflow and Microsoft Bot framework. We then turn to voice-enabled UIs that are capable of interacting with users using speech with Amazon Alexa and Google Home. By the end of the book, you will have created your own line of chatbots and voice UIs for multiple leading platforms. Style and approach This is a practical book, where each chapter focuses on a chatbot project. The chapters take a step-by-step approach to help you build intelligent chatbots that act as personal assistants.

Awareness Systems

2009-06-22 Computers

Author : Panos Markopoulos
Release : 2009-06-22
Genre : Computers
Kind : eBook
Book Rating : 777/5 ( reviews)

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Book Synopsis Awareness Systems by : Panos Markopoulos

Download or read book Awareness Systems written by Panos Markopoulos. This book was released on 2009-06-22. Available in PDF, EPUB and Kindle. Book excerpt: Includes contributions by some leading authorities in the field of Awareness Systems

Understanding Artificial Intelligence

2019-09-25 Business & Economics

Author : Ralf T. Kreutzer
Release : 2019-09-25
Genre : Business & Economics
Kind : eBook
Book Rating : 71X/5 ( reviews)

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Book Synopsis Understanding Artificial Intelligence by : Ralf T. Kreutzer

Download or read book Understanding Artificial Intelligence written by Ralf T. Kreutzer. This book was released on 2019-09-25. Available in PDF, EPUB and Kindle. Book excerpt: Artificial Intelligence (AI) will change the lives of people and businesses more fundamentally than many people can even imagine today. This book illustrates the importance of AI in an era of digitalization. It introduces the foundations of AI and explains its benefits and challenges for companies and entire industries. In this regard, AI is approached not just as yet another technology, but as a fundamental innovation, which will spread into all areas of the economy and life, and will disrupt business processes and business models in the years to come. In turn, the book assesses the potential that AI holds, and clarifies the framework that is necessary for pursuing a responsible approach to AI. In a series of best-practice cases, the book subsequently highlights a broad range of sectors and industries, from production to services; from customer service to marketing and sales; and in industries like retail, health care, energy, transportation and many more. In closing, a dedicated chapter outlines a roadmap for a specific corporate AI journey. No one can ignore intensive work with AI today - neither as a private person, let alone as a top performer in companies. This book offers a thorough, carefully crafted, and easy to understand entry into the field of AI. The central terms used in the AI context are given a very good explanation. In addition, a number of cases show what AI can do today and where the journey is heading. An important book that you should not miss! Professor Dr. Harley Krohmer University of Bern "Inspiring, thought provoking and comprehensive, this book is wittingly designed to be a catalyst for your individual and corporate AI journey.” Avo Schönbohm, Professor at the Berlin School of Economics and Law, Enterprise Game Designer at LUDEO and Business Punk

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Conversational Canvas

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