Author : Johnny Ch LOK
Release : 2019-11-08
Genre :
Kind : eBook
Book Rating : 792/5 ( reviews)
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Book Synopsis Consumer Psychology and Behavior Relationship by : Johnny Ch LOK
Download or read book Consumer Psychology and Behavior Relationship written by Johnny Ch LOK. This book was released on 2019-11-08. Available in PDF, EPUB and Kindle. Book excerpt: How can be survey research measured that is applicable to intentions, attitude or satisfaction data to predict consumer behavior? Whether surveyed consumers will be predicted how consumers behavior are more easier than non surveyed consumers. Most academic studies of satisfaction use consumers' intention to repurchase as the criterion variable ( for an exception, see Bolton 1998), and most companies rely on consumers' purchase intentions to forecast their adoption of new products or the repeat purchase of existing ones ( Jamieson and Bass 1989).In practice, some consumer psychologists' studies adjust the intention scores by analyzing that actual purchase behavior of consumers whose purchase intentions have been measured previously. For example, the popular ACNIELSEN BASES model forecasts aggregate purchase rates by applying conversion rates to measured purchase intentions ( e.g. it seems that 75% of consumers who checked the top purchase-intentions box will actually purchase the product). To obtain these conversion rates, BASES uses previous studies that measured the purchase intentions of consumers and then tracked their actual purchases. However, investigating whether survey research is useful to measure consumer behavior. It has a weak point, a limitation of these studies is that companies ( businessmen) focus on the internal rather than the external accuracy of purchase-intention measures. That is, the company studies measure the improvement in the ability to forecast the behavior of consumers whose intentions who previously measured for survey research experiments, not the behavior of consumers whose intentions who did not measure. Therefore, the studies assume that the companies can predict the intention-behavior relationship of non-surveyed consumers on the basis of the relationship that surveyed consumer exhibit.
