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Communication in Crisis and Hostage Negotiations

2010 Social Science
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Release : 2010
Genre : Social Science
Kind : eBook
Book Rating : 757/5 ( reviews)

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Book Synopsis Communication in Crisis and Hostage Negotiations by : Arthur A. Slatkin

Download or read book Communication in Crisis and Hostage Negotiations written by Arthur A. Slatkin. This book was released on 2010. Available in PDF, EPUB and Kindle. Book excerpt: This updated and expanded new edition emphasizesthe need for law enforcement and emergency service workers to handle critical incidents in a positive manner when encountering people in public crises. The bookOCOs focus is on the approaches, stratagems, difficult circumstances, and the ability to effectively advance the course of the negotiations in the best interests of all concerned. Active listening is presented in an enhanced form with several important objectives and innovations: (1) in addition to basic techniques, advanced techniques are taught to increase the range and variety of negotiator response; (2) the material is geared more specifically to law enforcement and emergency service officers; (3) several means of skills practice are offered to help the trainee become more comfortable and more proficient; (4) explanations, examples, and applications that make the material sensible, practical, and comprehensive; and finally (5) advanced techniques, drawn from many fields, allow both novices and experienced negotiators to find challenge and skills enhancement. As author Slatkin advises: OC Do each exercise thoroughly. Work closely with others in and outside of formal training settings and value the feedback you get so that you can hone your skills. Get to the other side of your unfamiliarity, awkwardness, and insecurity through practice. Make effective communication and active listening not just what you do when you negotiate but something you do in all aspects of your work and home life.OCO Written exercises and a role-play (with training scenarios) are included to help negotiators acquire and practice the basic communication techniques that appear in the book. This text will be of interest to all police and corrections agencies, fire and rescue emergency personnel, medical service personnel, and chaplains."

Crisis Negotiations

2014-09-19 Social Science
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Release : 2014-09-19
Genre : Social Science
Kind : eBook
Book Rating : 990/5 ( reviews)

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Book Synopsis Crisis Negotiations by : Michael J. McMains

Download or read book Crisis Negotiations written by Michael J. McMains. This book was released on 2014-09-19. Available in PDF, EPUB and Kindle. Book excerpt: Leading authorities on negotiations present the result of years of research, application, testing and experimentation, and practical experience. Principles and applications from numerous disciplines are combined to create a conceptual framework for the hostage negotiator. Ideas and concepts are explained so that the practicing negotiator can apply the principles outlined.

Crisis Negotiations

2010-05-26 Law
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Release : 2010-05-26
Genre : Law
Kind : eBook
Book Rating : 062/5 ( reviews)

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Book Synopsis Crisis Negotiations by : Michael J. McMains

Download or read book Crisis Negotiations written by Michael J. McMains. This book was released on 2010-05-26. Available in PDF, EPUB and Kindle. Book excerpt: Leading authorities on negotiations present the result of years of research, application, testing and experimentation, and practical experience. Principles and applications from numerous disciplines are combined to create a conceptual framework for the hostage negotiator. Ideas and concepts are explained so that the practicing negotiator can apply the principles outlined. McMains and Mullins are leading authorities on crisis negotiations. Learning objectives, discussion questions, and real-life negotiation situations expand on the text.

Crisis Talk

2022-07-13 Psychology
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Release : 2022-07-13
Genre : Psychology
Kind : eBook
Book Rating : 325/5 ( reviews)

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Book Synopsis Crisis Talk by : Rein Ove Sikveland

Download or read book Crisis Talk written by Rein Ove Sikveland. This book was released on 2022-07-13. Available in PDF, EPUB and Kindle. Book excerpt: Based on extensive analysis of real-time, authentic crisis encounters collected in the UK and US, Crisis Talk: Negotiating with Individuals in Crisis sheds light on the relatively hidden world of communication between people in crisis and the professionals whose job it is to help them. The crisis situations explored in this book involve police hostage and crisis negotiators and emergency dispatchers interacting with individuals in crisis who threaten suicide or self-harm. The practitioners face various communicative challenges in these encounters, including managing strong emotions, resistance, hostility, and unresponsiveness. Using conversation analysis, Crisis Talk presents evidence on how practitioners deal with the interactional challenge of negotiating with people in crisis and how what they say shapes outcomes. Each chapter includes recommendations based on the detailed analysis of numerous cases of actual negotiation. Crisis Talk shows readers how every turn taken by negotiators can exacerbate or solve the communicative challenges created by crisis situations, making it a unique and invaluable text for academics in psychology, sociology, linguistic sciences, and related fields, as well as for practitioners engaging in crisis negotiation training or fieldwork.

Conflict and Crisis Communication

2012-08-06 Social Science
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Release : 2012-08-06
Genre : Social Science
Kind : eBook
Book Rating : 089/5 ( reviews)

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Book Synopsis Conflict and Crisis Communication by : Carol A. Ireland

Download or read book Conflict and Crisis Communication written by Carol A. Ireland. This book was released on 2012-08-06. Available in PDF, EPUB and Kindle. Book excerpt: Conflict and crisis communication is the management of a critical incident which has the potential for resolution through successful negotiations. This can include negotiating with individuals in crisis, such as those threatening self-harm or taking individuals hostage as part of emotional expression, and also critical incidents such as kidnapping and terrorist activities. By focusing on the empirical and strong theoretical underpinnings of critical incident management, and including clear demonstrations of the practical application of conflict and crisis communication by experts in the field, this book proves to be a practical, comprehensive and up-to-date resource. Discussion of relevant past incidents – such as the 1993 WACO siege in the United States – is used to enhance learning, whilst an examination of the application of critical incident management to individuals with mental disorder offers groundbreaking insight from clinicians working in this area. Conflict and Crisis Communication is an excellent source of reference for national and international law enforcement agencies, professionals working in forensic settings, and also postgraduate students with an interest in forensic psychology and forensic mental health.

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