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Communication, Conflict, and the Management of Difference

2007-04-03 Language Arts & Disciplines
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Release : 2007-04-03
Genre : Language Arts & Disciplines
Kind : eBook
Book Rating : 389/5 ( reviews)

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Book Synopsis Communication, Conflict, and the Management of Difference by : Stephen W. Littlejohn

Download or read book Communication, Conflict, and the Management of Difference written by Stephen W. Littlejohn. This book was released on 2007-04-03. Available in PDF, EPUB and Kindle. Book excerpt: Littlejohn and Domenici invite readers to engage in a thoughtful dialogue about human difference, conflict, and communication. Drawing on numerous examples from their work in mediation, the authors discuss a variety of practical tools, models, and theories to help analyze conflictwhy it occurs and how communication skills help avoid downward spirals into harmful relationships. Communication competence can move discussions away from harmful interactions and empower parties to expand their options. Effectively managing differences allows conflict, in whatever context, to become a positive resource rather than a barrier. The appendix provides a wealth of information in a succinct format. It discusses basic communication skills; introduces a number of alternative dispute resolution methods, including negotiation, mediation, facilitation, collaboration, and public engagement; and concludes with practical information about dialogue as an important approach to differences.

Mediation

2020-01-14 Language Arts & Disciplines
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Release : 2020-01-14
Genre : Language Arts & Disciplines
Kind : eBook
Book Rating : 316/5 ( reviews)

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Book Synopsis Mediation by : Kathy Isaacson

Download or read book Mediation written by Kathy Isaacson. This book was released on 2020-01-14. Available in PDF, EPUB and Kindle. Book excerpt: Mediation is a strong force for change that continues to grow as an alternative process for conflict management. The Third Edition of Mediation: Empowerment in Conflict Management is practical and concise, making it appropriate for college classes and training programs. The book has a clear set of theoretical principles, ideal for anyone interested in learning mediation skills. Mediation is explored as a dispute resolution option that allows conflict to be an opportunity. Special emphasis is given to the use of effective communication in mediation. New to the third edition are circular causation and modeling behaviors, dialogic communication, managing difficult behavior, mediating large groups, online dispute resolution, and pre-mediation. The book is perfect for those wanting to become certified mediators, but it is valuable for all readers— providing life skills to improve approaches to conflict in professional and personal relationships.

The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration

2010-05-28 Business & Economics
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Release : 2010-05-28
Genre : Business & Economics
Kind : eBook
Book Rating : 669/5 ( reviews)

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Book Synopsis The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration by : Mary Scannell

Download or read book The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration written by Mary Scannell. This book was released on 2010-05-28. Available in PDF, EPUB and Kindle. Book excerpt: Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.

Gestión de conflictos

1989 Language Arts & Disciplines
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Release : 1989
Genre : Language Arts & Disciplines
Kind : eBook
Book Rating : 876/5 ( reviews)

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Book Synopsis Gestión de conflictos by : Deborah Borisoff

Download or read book Gestión de conflictos written by Deborah Borisoff. This book was released on 1989. Available in PDF, EPUB and Kindle. Book excerpt:

Conflict and Communication

2020-08-12
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Release : 2020-08-12
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Kind : eBook
Book Rating : 310/5 ( reviews)

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Book Synopsis Conflict and Communication by : Fred E. Jandt

Download or read book Conflict and Communication written by Fred E. Jandt. This book was released on 2020-08-12. Available in PDF, EPUB and Kindle. Book excerpt: Conflict and Communication acknowledges the inevitable presence of conflict in our lives and the role good communication plays in managing conflict to cultivate a healthier, happier existence. The book explores the ways in which we process and act on conflict, as well as how we can leverage a deeper understanding of our own thoughts and behaviors to reduce the amount and severity of conflict in our lives. Opening chapters provide a basis for understanding conflict - from an overview of conflict in our lives to an inventory of our individual power and conflict styles to the oft-overlooked role that culture plays in our understanding of conflict. Later chapters look at the practical application of these ideas in common settings such as negotiation, dealing with aggression, and mediation. A distinctive chapter on apology and forgiveness brings a very human, emotional element to the idea of conflict resolution. A professional mediator, author Fred E. Jandt includes many real-life examples of conflict throughout the text. The second edition features additional examples for deconstructing conflicts, integrated material on online resolution, and expanded coverage on conflicts in organizations and in the family. New Key Takeaways sections in each chapter help students apply newfound understanding and knowledge to real-life situations. Conflict and Communication equips students with research-based techniques, grounded in communication theory, to mitigate destructive consequences of conflict.

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