Civility in Business and Professional Communication

2007 Business & Economics

Author : Rod Troester
Release : 2007
Genre : Business & Economics
Kind : eBook
Book Rating : 529/5 ( reviews)

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Book Synopsis Civility in Business and Professional Communication by : Rod Troester

Download or read book Civility in Business and Professional Communication written by Rod Troester. This book was released on 2007. Available in PDF, EPUB and Kindle. Book excerpt: "Civility has become one of the new century's "hot-button" words. This book explores popular and commercial concerns about civility from both a theoretical and practical perspective. Background principles of communication and the history and scope of civility are examined, setting the stage for specific elaboration of recommended practices in six particular business communication contexts. Explanations and recommendations for civil communication include concrete examples from America's leading corporations as well as testimony from communication professionals currently working in business and industry."--BOOK JACKET.

Ensuring Civility Online

2023-12-05 Business & Economics

Author : Virginia Hemby
Release : 2023-12-05
Genre : Business & Economics
Kind : eBook
Book Rating : 449/5 ( reviews)

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Book Synopsis Ensuring Civility Online by : Virginia Hemby

Download or read book Ensuring Civility Online written by Virginia Hemby. This book was released on 2023-12-05. Available in PDF, EPUB and Kindle. Book excerpt: Ensuring Civility Online: Professional Etiquette in the Virtual Workplace provides a practical approach with clear guidelines for managing behavior in a virtual environment. In a world of increasing self-expression and self-promotion, the practice of etiquette seems absent in many everyday encounters, Additionally, the constant connectivity offered by technology has led to a decline in interpersonal communication skills including empathy, civility, and common courtesy. Despite the fact that technology has allowed for, and even promoted, the widespread growth of incivility, the main culprit behind rudeness remains human behavior. While numerous books about incivility are available, the focus of those publications is most often on the topic of incivility and not on the means to reduce or alleviate its presence. Ensuring Civility Online: Professional Etiquette in the Virtual Workplace provides a practical approach with clear guidelines for managing behavior in a virtual environment. The concise content will be helpful to trainers, educators, managers, employees, students, conference planners, conference attendees, and any others attempting to navigate the virtual environment in a professional manner. This book will provide you with the knowledge and tools needed to conduct yourself professionally in any virtual setting.

Professional Civility

2013 Business ethics

Author : Janie M. Harden Fritz
Release : 2013
Genre : Business ethics
Kind : eBook
Book Rating : 859/5 ( reviews)

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Book Synopsis Professional Civility by : Janie M. Harden Fritz

Download or read book Professional Civility written by Janie M. Harden Fritz. This book was released on 2013. Available in PDF, EPUB and Kindle. Book excerpt: Winner of the Everett Lee Hunt Award 2014. Winner of the NCA Clifford G. Christians Ethics Research Award 2013 from the Carl Couch Center for Social and Internet Research The crisis of incivility plaguing today's workplace calls for an approach to communication that restores respect and integrity to interpersonal encounters in organizational life. Professional civility is a communicative virtue that protects and promotes productivity, one's place of employment, and persons with whom we carry out our tasks in the workplace. Drawn from the history of professions as dignified occupations providing valuable contributions to the human community, an understanding of civility as communicative virtue, and MacIntyre's treatment of practices, professional civility supports the «practice» of professions in contemporary organizations. A communicative ethic of professional civility requires attentiveness to the task at hand, support of an organization's mission, and appropriate relationships with others in the workplace. Professional civility fosters communicative habits of the heart that extend beyond the walls of the workplace, encouraging a return to the service ethic that remains an enduring legacy of the professions in the United States.

Business and Professional Communication

2020-05-28 Language Arts & Disciplines

Author : Kathryn Sue Young
Release : 2020-05-28
Genre : Language Arts & Disciplines
Kind : eBook
Book Rating : 318/5 ( reviews)

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Book Synopsis Business and Professional Communication by : Kathryn Sue Young

Download or read book Business and Professional Communication written by Kathryn Sue Young. This book was released on 2020-05-28. Available in PDF, EPUB and Kindle. Book excerpt: The authors present the fundamentals of business communication in every stage of professional life: writing résumés, preparing for interviews, securing a job, communicating with colleagues and supervisors, working on a team, and advancing into management and leadership positions. Young and Travis encourage people building careers to create an image or brand that employers will recognize as a good fit for their companies. Skills that cement an appealing brand include: proficient use of language (verbal and written), problem-solving abilities, expert use of technology and social media, enthusiasm for work and people, a moral and ethical foundation, the ability to adapt quickly to new ideas, and being a role model for others. Chapter discussions include practical advice on developing these skills. The journey to a satisfying career begins with self-assessment. Readers are prompted to analyze their communication strengths and weaknesses. The chapters offer guidance on how to reinforce strong points and to work on eliminating shortcomings. Effective communicators expand listening skills to enhance their ability to adapt verbal and nonverbal communication to the needs of clients and colleagues in a diverse, global workplace. The authors provide meaningful advice on gender communication, image management, intercultural communication, and communicating in difficult situations. Competent communication is critical to establishing good rapport and creating a positive work environment.

Civility in the Digital Age

2013-02-13 Business & Economics

Author : Andrea Weckerle
Release : 2013-02-13
Genre : Business & Economics
Kind : eBook
Book Rating : 989/5 ( reviews)

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Book Synopsis Civility in the Digital Age by : Andrea Weckerle

Download or read book Civility in the Digital Age written by Andrea Weckerle. This book was released on 2013-02-13. Available in PDF, EPUB and Kindle. Book excerpt: Re-civilize Life Online! PROVEN Conflict Management and Prevention for Social Media and the Web Ever seem like the Web is just one big screaming match? Ever feel like you’re refereeing a worldwide tantrum on YOUR social media sites, blogs, and online forums? That’s not good for your goals—or your sanity. Stop. Now. Step back. Take a breath. And solve the problem. Thought you couldn’t? You can: there are proven best practices for getting people to be civil online. Even when they disagree. Even if they’re complaining. You can avoid misunderstandings that lead to flame wars, and promote constructive conversation amongst those with strongly held views. And, finally, you can handle the people that just can’t be civilized. Today, these skills are flat-out imperative. Everyone who leads, curates, manages, or participates in online communities needs them. Andrea Weckerle hasn’t just compiled them: she’s created a 30-Day Action Plan for restoring civility to your corner of the digital world. This plan works—and not one moment too soon. Master the foundational skills you need to resolve and prevent conflict online Understand the dynamics of each online conflict, from procedural disputes to online lynch mobs Stay cool and effectively manage conflict in even the highest-pressure online environments Differentiate between what people say and what they really want Create a positive online footprint—or start cleaning up a negative image Recognize online troublemakers and strategize ways to handle them Manage your own anger—and, when necessary, express it online safely and productively Strategically manage others’ online hostility and frustration Limit risks to your organization’s online reputation due to actions it can’t control Draft and implement corporate social media policies that actually work

Popular eBooks

Civility in Business and Professional Communication

Ensuring Civility Online

Professional Civility

Business and Professional Communication

Civility in the Digital Age

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