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BUSINESS PROCESS OUTSOURCING A SUPPLY CHAIN OF EXPERTISES

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Release : 2016-06-07
Genre : Business & Economics
Kind : eBook
Book Rating : 36X/5 ( reviews)

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Book Synopsis BUSINESS PROCESS OUTSOURCING A SUPPLY CHAIN OF EXPERTISES by : Sople, Vinod V.

Download or read book BUSINESS PROCESS OUTSOURCING A SUPPLY CHAIN OF EXPERTISES written by Sople, Vinod V. . This book was released on 2016-06-07. Available in PDF, EPUB and Kindle. Book excerpt: The book, in its new edition, continues to present the fundamental concepts of Business Process Outsourcing (BPO) and its applications in Indian industry. Divided into 19 chapters, the book offers a strategic framework for BPO management which is crucial for creating competitive advantage for a business enterprise. In the Second Edition, three new chapters on BPO Analytics, Outsourcing in Cloud Environment and BPO Transformation Strategy and an appendix on Sample Contract-Outsourcing Services have been introduced. Further, the book has been enriched with latest updates in the form of tables and exhibits in almost all the chapters. Chapter-end questions help in easy comprehension of the underlying principles.

Business Process Outsourcing - The Indian Experience

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Release : 2005
Genre : Contracting out
Kind : eBook
Book Rating : 761/5 ( reviews)

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Book Synopsis Business Process Outsourcing - The Indian Experience by : Nitin Mehrotra

Download or read book Business Process Outsourcing - The Indian Experience written by Nitin Mehrotra. This book was released on 2005. Available in PDF, EPUB and Kindle. Book excerpt: BPO-these three letters loom high in the Indian scenario today. This book attempts to examine the nuances of the BPO industry in India as well as the global undertones and larger strategic objectives behind the trend of outsourcing. Readers will find this

Business Process Outsourcing

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Release : 2009-05-25
Genre : Business & Economics
Kind : eBook
Book Rating : 154/5 ( reviews)

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Book Synopsis Business Process Outsourcing by : VINOD V. SOPLE

Download or read book Business Process Outsourcing written by VINOD V. SOPLE. This book was released on 2009-05-25. Available in PDF, EPUB and Kindle. Book excerpt: This book is a comprehensive presentation of the fundamental concepts of business process outsourcing (BPO) and its applications in the Indian industrial context. It offers a strategic framework for BPO management, which is crucial for creating competitive advantage for a business enterprise. The book is designed for MBA and PGDM students as well as students in BPO training schools and executives in BPO sector. The text, organized into sixteen chapters, contains a wealth of useful and practical information on the following facets of the BPO industry : Strategic, tactical, control and operational aspects of BPO administration BPO business models Regulatory and legal framework of the BPO industry Terms, conditions, responsibilities and obligations involved in the BPO contract and service level agreement Service issues regarding supplier selection and process quality Criteria for performance evaluation of service providers Challenges involving upward shift in service value chain as well as human resource management Chapter-end review questions help in easy comprehension of the underlying principles. The appendices contain important additional information about the BPO industry.

Managing Towards Supply Chain Maturity

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Release : 2015-12-30
Genre : Business & Economics
Kind : eBook
Book Rating : 668/5 ( reviews)

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Book Synopsis Managing Towards Supply Chain Maturity by : M. Szymczak

Download or read book Managing Towards Supply Chain Maturity written by M. Szymczak. This book was released on 2015-12-30. Available in PDF, EPUB and Kindle. Book excerpt: This text takes a view of the crucial issues involved in supply chain management. The discussion introduces the concept of risk, information and social capital management that will ensure supply chain excellence and maturity according to the Poirier's model.

CFO Insights

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Release : 2005-08-19
Genre : Business & Economics
Kind : eBook
Book Rating : 770/5 ( reviews)

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Book Synopsis CFO Insights by : Stewart Clements

Download or read book CFO Insights written by Stewart Clements. This book was released on 2005-08-19. Available in PDF, EPUB and Kindle. Book excerpt: Many CFOs have led their companies to invest in ERP and shared services in order to create leaner, more global organization structures. Today, they seek more radical transformation through business process outsourcing (BPO). CFO Insights is a practical, comprehensive guide to this exciting, fast-growing field. It features expert advice from the CFOs of major companies worldwide, including BP, Procter & Gamble, Dell, and Exel. Step by step, it takes you through the stages of a successful outsourcing solution - from evaluating providers and contracting, through transition planning and risk management. “We have seen cost reductions every year for each of the 13 years of our outsourcing experience – now, finally, we are seeing the outsourcing market mature. The advancement of multi-client centers will create new value. As new low cost centers spring up around the world I want to have easy access to the opportunities.” —Ala n Eilles, CFO Downstream, BP “Outsourcing is not about sitting still. On the one hand, as CFO, you have to be in control, and have the right control mechanisms in place. On the other, this is an evolving relationship where both parties feel empowered and energized to make a real difference in the business.” —John Coghlan, Group Finance Director of Exel “My view of the CFO’s role is relatively simple: How do you add value? The CFO has to be in the forefront in understanding, at a strategic level, the relative economics of different parts of the business model – and vitally play a decisive role in deciding what should be insourced and what should be outsourced.” —Clayton Daley, CFO, Procter & Gamble

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