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Business Process Improvement Toolbox

2007-01-01 Business & Economics
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Release : 2007-01-01
Genre : Business & Economics
Kind : eBook
Book Rating : 198/5 ( reviews)

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Book Synopsis Business Process Improvement Toolbox by : Bjørn Andersen

Download or read book Business Process Improvement Toolbox written by Bjørn Andersen. This book was released on 2007-01-01. Available in PDF, EPUB and Kindle. Book excerpt: "The first half of the book presents an overall business process improvement model, with the ensuing chapters dealing with topics of understanding and modeling your current business processes, using performance measurement in improvement work, creating a business process improvement road map, and organizing for improvement work. The second half of the book presents the overall toolbox, followed by one chapter for each phase of the overall improvement model. For each of these phases, a selection of suitable tools is presented with background, steps for how to use them, and an example of their use. The final two chapters contain two more extensive case studies illustrating the use of the full methodology.

Business Process Improvement Toolbox

2007-04-04 Business & Economics
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Release : 2007-04-04
Genre : Business & Economics
Kind : eBook
Book Rating : 272/5 ( reviews)

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Book Synopsis Business Process Improvement Toolbox by : Bjorn Andersen

Download or read book Business Process Improvement Toolbox written by Bjorn Andersen. This book was released on 2007-04-04. Available in PDF, EPUB and Kindle. Book excerpt: This best-seller is fully revised and updated! Its goal is still to give readers practical insight into how they can create a coherent business process improvement system. Author Bjørn Andersen works from the premise that consistently working on improving various aspects of how things are done, large and small, is the key to success for any organization.The first half presents an overall business process improvement model, with the ensuing chapters dealing with topics of understanding and modeling your current business processes, using performance measurement in improvement work, creating a business process improvement roadmap, and organizing for improvement work. The second half of the book presents the overall toolbox, followed by one chapter for each phase of the overall improvement model. For each of these phases, a selection of suitable tools is presented with background, steps to use them, and an example of their use. The final two chapters contain two more extensive case studies illustrating the use of the full methodology. And finally, a number of templates can be found at the very end of the book, templates that support most of the tools presented.This book is suitable for employees and managers at any organizational level in any type of industry, including service, manufacturing, and the public sector. It should also be useful as a textbook for students in courses relating to quality management and continuous improvement.

Continuous Process Improvement Toolbox

1997 Process control
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Release : 1997
Genre : Process control
Kind : eBook
Book Rating : /5 ( reviews)

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Book Synopsis Continuous Process Improvement Toolbox by : North Carolina. Department of Transportation. Productivity Management Section

Download or read book Continuous Process Improvement Toolbox written by North Carolina. Department of Transportation. Productivity Management Section. This book was released on 1997. Available in PDF, EPUB and Kindle. Book excerpt:

The Quality Toolbox

2004-07-14 Business & Economics
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Release : 2004-07-14
Genre : Business & Economics
Kind : eBook
Book Rating : 008/5 ( reviews)

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Book Synopsis The Quality Toolbox by : Nancy Tague

Download or read book The Quality Toolbox written by Nancy Tague. This book was released on 2004-07-14. Available in PDF, EPUB and Kindle. Book excerpt: The Quality Toolbox is a comprehensive reference to a variety of methods and techniques: those most commonly used for quality improvement, many less commonly used, and some created by the author and not available elsewhere. The reader will find the widely used seven basic quality control tools (for example, fishbone diagram, and Pareto chart) as well as the newer management and planning tools. Tools are included for generating and organizing ideas, evaluating ideas, analyzing processes, determining root causes, planning, and basic data-handling and statistics. The book is written and organized to be as simple as possible to use so that anyone can find and learn new tools without a teacher. Above all, this is an instruction book. The reader can learn new tools or, for familiar tools, discover new variations or applications. It also is a reference book, organized so that a half-remembered tool can be found and reviewed easily, and the right tool to solve a particular problem or achieve a specific goal can be quickly identified. With this book close at hand, a quality improvement team becomes capable of more efficient and effective work with less assistance from a trained quality consultant. Quality and training professionals also will find it a handy reference and quick way to expand their repertoire of tools, techniques, applications, and tricks. For this second edition, Tague added 34 tools and 18 variations. The "Quality Improvement Stories" chapter has been expanded to include detailed case studies from three Baldrige Award winners. An entirely new chapter, "Mega-Tools: Quality Management Systems," puts the tools into two contexts: the historical evolution of quality improvement and the quality management systems within which the tools are used. This edition liberally uses icons with each tool description to reinforce for the reader what kind of tool it is and where it is used within the improvement process.

Business Process Improvement Workbook: Documentation, Analysis, Design, and Management of Business Process Improvement

1997-04 Business & Economics
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Release : 1997-04
Genre : Business & Economics
Kind : eBook
Book Rating : 794/5 ( reviews)

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Book Synopsis Business Process Improvement Workbook: Documentation, Analysis, Design, and Management of Business Process Improvement by : H. James Harrington

Download or read book Business Process Improvement Workbook: Documentation, Analysis, Design, and Management of Business Process Improvement written by H. James Harrington. This book was released on 1997-04. Available in PDF, EPUB and Kindle. Book excerpt: Enables you to improve quality, productivity, and competitiveness the business process improvement way. This workbook shows you how to: understand and set process improvement goals; eliminate bureaucracies, duplication, and obsolescence; evaluate information management; research cycle time; analyze functions and tasks in administration; and more.

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