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Bullies, Tyrants, and Impossible People

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Release : 2007-04-24
Genre : Business & Economics
Kind : eBook
Book Rating : 12X/5 ( reviews)

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Book Synopsis Bullies, Tyrants, and Impossible People by : Ronald M. Shapiro

Download or read book Bullies, Tyrants, and Impossible People written by Ronald M. Shapiro. This book was released on 2007-04-24. Available in PDF, EPUB and Kindle. Book excerpt: The impossible people who make life’s journey so difficult are everywhere—at the office, in restaurants, on airplanes, living next door, members of your own family. They’re . . . • your “nothing is ever good enough” boss • the “no price is ever low enough” client • the next-door neighbor who redefines the meaning of paranoia • the maître d’ who looks through you as if you don’t exist • the father-in-law who you know is always thinking about how much better a life his Janey or Joey would have if only married to someone other than you Ron Shapiro and Mark Jankowski give you a simple and highly effective 4-point plan for dealing with all of them and more—N.I.C.E. Their system shows you how to neutralize your emotions so you don’t just react but act purposefully and wisely. It enables you to identify the type of bully, tyrant, or impossible person you’re facing—the situationally difficult (something has happened that turns an otherwise reasonable person into a temporary terror); the strategically difficult (she has empirical evidence that being difficult is a strategy that gets results); or simply difficult (being difficult is his 24/7 M.O.). Then you’ll learn how to shape the outcome by controlling the encounter and, finally, how to get “unstuck” by exploring your options. Using colorful stories from all walks of life— “He called me the scum of the earth and it went downhill from there,” “First, lock all your vendors in a small room,” and “The boss from hell”—the authors bring their lessons to life, from business life to family life.

Tricky People

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Author :
Release : 2013
Genre : Interpersonal conflict
Kind : eBook
Book Rating : 197/5 ( reviews)

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Book Synopsis Tricky People by : Andrew Fuller

Download or read book Tricky People written by Andrew Fuller. This book was released on 2013. Available in PDF, EPUB and Kindle. Book excerpt: Psychologist Andrew Fuller helps us find imaginative ways to deal with the difficult, manipulative and frustrating people we encounter at home, in our social circle and in business. TRICKY PEOPLE profiles the whole range of 'difficult' types we've all encountered at times in social or business situations: back-stabbers, white-anters, blamers, whingers, bullies, tyrants, controllers, charmers, know-it-alls, perfectionists, competitors and the seriously self-obsessed. It offers imaginative yet practical ways to deal with these dangerous and frustrating creatures and identify the slippery techniques they employ to get their way. Buried cleverly within all the humour is an in-depth look at how difficult people manage us for their own ends - and how to overturn that. It helps us understand relationship patterns, office politics, our own shortcomings in our dealings with others, and what a difficult person might be able to teach us.

The Power of Nice

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Author :
Release : 1998-09-29
Genre : Business & Economics
Kind : eBook
Book Rating : /5 ( reviews)

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Book Synopsis The Power of Nice by : Ronald M. Shapiro

Download or read book The Power of Nice written by Ronald M. Shapiro. This book was released on 1998-09-29. Available in PDF, EPUB and Kindle. Book excerpt: This book features the negotiating strategies of one of the most famous deal makers in sports history. Ronald M. Shapiro's approach is centered around the importance of building relationships. The book includes chapters on win-lose negotiation, win-win negotiation, listening, preparation, proposals, personality types, and unlocking deadlocks.

Bullying in the Workplace

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Release : 2013-08-15
Genre : Psychology
Kind : eBook
Book Rating : 445/5 ( reviews)

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Book Synopsis Bullying in the Workplace by : John Lipinski

Download or read book Bullying in the Workplace written by John Lipinski. This book was released on 2013-08-15. Available in PDF, EPUB and Kindle. Book excerpt: Bullying in the workplace is a phenomenon that has recently intrigued researchers studying management and organizational issues, leading to such questions as why it occurs and what causes such harassment. This volume written by experts in a wide range of fields including Industrial and Organizational psychology, Counseling, Management, Law, Education and Health presents research on relational and social aggression issues which can result in lost productivity , employee turnover and costly lawsuits. Understanding this phenomenon is important to managers and employee morale.

The Complete Guide to Understanding, Controlling, and Stopping Bullies & Bullying at Work

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Author :
Release : 2008
Genre : Business & Economics
Kind : eBook
Book Rating : 367/5 ( reviews)

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Book Synopsis The Complete Guide to Understanding, Controlling, and Stopping Bullies & Bullying at Work by : Margaret R. Kohut

Download or read book The Complete Guide to Understanding, Controlling, and Stopping Bullies & Bullying at Work written by Margaret R. Kohut. This book was released on 2008. Available in PDF, EPUB and Kindle. Book excerpt: According to the Occupational Safety and Health Administration (OSHA), more than two million workers in the United States alone are victims of workplace violence each year, leading to millions of dollars lost in employee productivity. Many people believe that bullying occurs only among school-age children and fail to acknowledge the presence and devastating effects of bullying in the workplace. It is time that this destructive issue be addressed and resolved; however, you may be asking yourself how to accomplish such a task. The Complete Guide to Understanding, Controlling, and Stopping Bullies & Bullying at Work will provide you with valuable information on the topic, as well as unique solutions to the problem. In this new book, you will learn how to identify the problem of workplace bullying, how to define the workplace bully, how to identify characteristics of a targeted employee, how to identify pathological characteristic of workplace bullies, how to bust bullying, and how to bully-proof your employees. This book also discusses the indicators of a toxic workplace, the causes of workplace bullying, reasons why workplace bullying is perpetuated and unchallenged by other employees, the connection between bullying and lethal workplace violence, and the legal aspects of bullying. Furthermore, you will learn about mob bullying, the effects of bullying on the target, and the effects of bullying on the organization. The author also covers such special topics as workplace bullying in federal, state, and local organizations; the United States armed forces; Fortune 500 companies; and medical organizations, as well as reverse bullying by employees who inappropriately assert harassment and bullying by their superiors even though they have been fairly disciplined for sub-standard job performance. This book goes one step further and provides solutions to end workplace violence, anti-bullying pledges, and examples of zero-tolerance bullying policies. If you are a manager, a supervisor, or even just an employee and you suspect bullying is occurring, you need to read this book. Whether bullying is already happening or you want to be sure it never does, The Complete Guide to Understanding, Controlling, and Stopping Bullies & Bullying at Work will provide you with everything you need to know to create a better working environment. Atlantic Publishing is a small, independent publishing company based in Ocala, Florida. Founded over twenty years ago in the company president's garage, Atlantic Publishing has grown to become a renowned resource for non-fiction books. Today, over 450 titles are in print covering subjects such as small business, healthy living, management, finance, careers, and real estate. Atlantic Publishing prides itself on producing award winning, high-quality manuals that give readers up-to-date, pertinent information, real-world examples, and case studies with expert advice. Every book has resources, contact information, and web sites of the products or companies discussed.

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