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Product-Led Onboarding

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Release : 2021-06-04
Genre :
Kind : eBook
Book Rating : 704/5 ( reviews)

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Book Synopsis Product-Led Onboarding by : Ramli John

Download or read book Product-Led Onboarding written by Ramli John. This book was released on 2021-06-04. Available in PDF, EPUB and Kindle. Book excerpt: When you borrow a plate from grandma, does she ask you to pay a deposit? Of course not. Likewise, blocking your non-paying ("freemium") customers from the core experience of your product, is like chopping your own leg off while running a marathon. Yet, this is just one of the crucial mistakes that most SaaS companies make right off the bat. Think about it. Do YOU have... Stalled accounts taking up valuable space? Sub-par clients who only expect freebies and don't ever use the full features of your product? Low conversion from free accounts to paid? Then, you might have a shot-yourself-in-the-foot problem. In this book, you'll find the easy, 6-step formula you can apply to your operations today that can change absolutely everything. You'll be able to count your company among giants like Mixpanel, Ubisoft, and Outsystems when you: Captivate clients' attention from the get-go. Make it easier for clients to get good at using your software so they are more likely to use it. Create a fool-proof checklist to make your product go viral. Match services with behaviors, and get users addicted to your product. Win rave reviews by making clients feel like VIPs. Use this strategy at each level in your team to supercharge its effect. Rinse and repeat, and watch your business grow while you sleep. In short, you'll discover why putting your customer first is the ultimate secret to growing your company. And how you can achieve astronomical conversions and customer loyalty without even trying. Check out what others are saying:

Endineering: Designing Consumption Lifecycles that End as Well as They Begin.

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Release : 2021-11-03
Genre : Design
Kind : eBook
Book Rating : 834/5 ( reviews)

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Book Synopsis Endineering: Designing Consumption Lifecycles that End as Well as They Begin. by : Joe Macleod

Download or read book Endineering: Designing Consumption Lifecycles that End as Well as They Begin. written by Joe Macleod. This book was released on 2021-11-03. Available in PDF, EPUB and Kindle. Book excerpt: How many ads have you designed? How many products have you launched? Have you ever designed an ending? Does it matter? There is a gap in the consumer lifecycle that needs attention - the end. The problems of consumerism are piled high in this gap: hoarding, pollution, unwanted pictures on social media, risks to security, mis-sold financial products. This book takes the unique approach that these problems have a common source: a bad consumer experience at the end. Endineering shows how to solve these issues, reveal new opportunities and design for better consumer endings. A mixture of stories, new tools and methods will enable readers in policy-making, business and product creation to gain a new approach to tackling issues in consumerism. This is a HOW TO book about endings: what to do and how to do it.

Onboarding

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Author :
Release : 2009-08-27
Genre : Business & Economics
Kind : eBook
Book Rating : 91X/5 ( reviews)

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Book Synopsis Onboarding by : George B. Bradt

Download or read book Onboarding written by George B. Bradt. This book was released on 2009-08-27. Available in PDF, EPUB and Kindle. Book excerpt: A guide to getting new employees recruited, oriented, and productive—FAST "Onboarding," a growing trend in the business community, is a focused methodology that gets people in new roles up to speed quickly and efficiently. This book guides you through a process that enables you to recruit, orient, and enable your new employees to get the job done. Learn how to inspire and encourage your new employees to deliver better results faster. George Bradt and Mary Vonnegut’s Onboarding helps ensure that your new employees are productive and efficient from day one. You’ll learn how to help them assimilate into your corporate culture and accelerate their learning. Onboarding is one of the hottest trends in business This is the first book about onboarding George Bradt is a leading speaker and consultant, and the author of The New Leader’s 100-Day Action Plan For business leaders and managers who want well-trained, responsive, efficient, and effective employees, Onboarding helps you get the best from your new employees.

Onboarding

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Release : 2019-01-21
Genre : Business & Economics
Kind : eBook
Book Rating : 816/5 ( reviews)

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Book Synopsis Onboarding by : Christian Harpelund

Download or read book Onboarding written by Christian Harpelund. This book was released on 2019-01-21. Available in PDF, EPUB and Kindle. Book excerpt: The book provides a clear framework for managers to improve the onboarding process. The authors have developed an easy to use model and process for onboarding which maps out 6 dimensions which can be used to design and implement a systematic organizational process.

Onboarding Matters

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Release : 2021-05-04
Genre :
Kind : eBook
Book Rating : 505/5 ( reviews)

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Book Synopsis Onboarding Matters by : Donna Weber

Download or read book Onboarding Matters written by Donna Weber. This book was released on 2021-05-04. Available in PDF, EPUB and Kindle. Book excerpt: If you don't have a customer onboarding plan set up for your business, you're losing customers and burning future revenues. It's as simple as that. Onboarding is the most important part of the customer journey, yet many B2B companies fail to act proactively at the start of the relationship. Instead, Customer Success teams are stuck making heroic efforts to save accounts and fighting fires when customers inevitably run into problems or get stuck. The reactive approach is a problem for your Customer Success teams, your revenues, and your customers. Customer onboarding matters. More than you may think. A successful customer onboarding program results in more satisfied customer and employees, higher solution adoption, and increased customer lifetime value. In Onboarding Matters, Donna Weber shares the Orchestrated Onboarding(TM) framework that she implements with leading B2B companies to turn onboarding from a missed opportunity into a competitive advantage. "Onboarding Matters provides an impactful framework as well as practical tips and valuable resources to perfect the art and science of a superior onboarding process. It's a must read for anyone who cares about Customer Success." Ashvin Vaidyanathan, Chief Customer Officer, Gainsight "Onboarding Matters, by Donna Weber, is the leading guide for anyone seeking to create a high-impact onboarding program. The book is a step-by-step blueprint for orchestrating Customer Success from day one. I always say that customer onboarding is the beginning of churn or success, and Donna's book takes you through the why and the how. A must-read with clear examples and resources to apply to your organization." Emilia D'Anzica, Founder, Growth Molecules Buy this book today and use its practical guidance and detailed templates to start building your own customer onboarding practice.

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