Author : Sungsoo Pyo
Release : 2013-10-14
Genre : Business & Economics
Kind : eBook
Book Rating : 060/5 ( reviews)
Book Synopsis Benchmarks in Hospitality and Tourism by : Sungsoo Pyo
Download or read book Benchmarks in Hospitality and Tourism written by Sungsoo Pyo. This book was released on 2013-10-14. Available in PDF, EPUB and Kindle. Book excerpt: This pioneering book will familiarize you with benchmarking techniques that can be used to gauge and improve the performance of hospitality and tourism businesses anywhere! With compelling case studies drawn from hotel management, environmental systems, and destination practices, it examines important aspects of benchmarking, including satisfaction barometers, indicator development, and finding/networking with benchmarking partners.