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At Your Service

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Author :
Release : 2009
Genre : Application program interfaces (Computer software)
Kind : eBook
Book Rating : 533/5 ( reviews)

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Book Synopsis At Your Service by : Elisabetta Di Nitto

Download or read book At Your Service written by Elisabetta Di Nitto. This book was released on 2009. Available in PDF, EPUB and Kindle. Book excerpt: Research results from industry-academic collaborative projects in service-oriented computing describe practical, achievable solutions. Service-Oriented Applications and Architectures (SOAs) have captured the interest of industry as a way to support business-to-business interaction, and the SOA market grew by $4.9 billion in 2005. SOAs and in particular service-oriented computing (SOC) represent a promising approach in the development of adaptive distributed systems. With SOC, applications can open themselves to services offered by third parties and accessed through standard, well-defined interfaces. The binding between the applications and the services can be, in this context, extremely loose--enabling the ad hoc creation of new services when the need arises. This book offers an overview of some current research in the field, presenting the results of eighteen research projects funded by the European Community's Information Society Technologies Program (IST). The projects, collaborations between industry and academia, have produced practical, achievable results that point the way to real-world applications and future research. The chapters address such issues as requirement analysis, design, governance, interoperability, and the dependability of systems made up of components owned by third parties. The results are presented in the context of two roadmaps for research, one developed by European industry involved in software development and the other by researchers working in the service area. The contributors report first on the "Infrastructure Layer," then (in the bulk of the book) on the "Service Integration Layer," the "Semantic Layer," and finally on the issues that cut across the different layers. The book concludes by looking at ongoing research on both roadmaps.

At Your Service

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Author :
Release : 2012-04-24
Genre : Business & Economics
Kind : eBook
Book Rating : 225/5 ( reviews)

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Book Synopsis At Your Service by : Frank Eliason

Download or read book At Your Service written by Frank Eliason. This book was released on 2012-04-24. Available in PDF, EPUB and Kindle. Book excerpt: A guide to refocusing your business on those who matter most: customers and employees. Technology and social media tools have made it easier than ever for companies to communicate with consumers. They can listen and join in on conversations, solve problems, get instant feedback about their products and services, and more. So why, then, are most companies not doing this? Instead, it seems as if customer service is at an all time low, and that the few companies who are choosing to focus on their customers are experiencing a great competitive advantage. At Your Service explains the importance of refocusing your business on your customers and your employees, and just how to do it. Explains how to create a culture of empowered employees who understand the value of a great customer experience Advises on the need to communicate that experience to their customers and potential customers Frank Eliason, recognized by BusinessWeek as the 'most famous customer service manager in the US, possibly in the world,' has built a reputation for helping large businesses improve the way they connect with customers and enhance their relationships At Your Service will appeal to leaders, managers, business owners, customer service professionals, and anyone who wants to learn how to add value to their organization.

At Your Service?

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Author :
Release : 2021-10-18
Genre : Business & Economics
Kind : eBook
Book Rating : 103/5 ( reviews)

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Book Synopsis At Your Service? by : Gaurav Nayyar

Download or read book At Your Service? written by Gaurav Nayyar. This book was released on 2021-10-18. Available in PDF, EPUB and Kindle. Book excerpt: Manufacturing-led development has provided the traditional model for creating jobs and prosperity. But in the past three decades the conventional pattern of structural transformation has changed, with the services sector growing faster than the manufacturing sector. This raises critical questions about the ability of developing economies to close productivity gaps with advanced economies and to create good jobs for more people. At Your Service? The Promise of Services-Led Development (www.worldbank.org/services-led-development) assesses the scope of a services-driven development model and policy directions that can maximize the model’s potential.

At Your Service

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Release : 2017-06-29
Genre : Religion
Kind : eBook
Book Rating : 76X/5 ( reviews)

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Book Synopsis At Your Service by : Neil Dixon

Download or read book At Your Service written by Neil Dixon. This book was released on 2017-06-29. Available in PDF, EPUB and Kindle. Book excerpt: The publication The Methodist Service Book is an important landmark in the history of Methodist worship in At Your Service the author provides an introduction to the new services for the man in the pew and encourages informed discussion of and lively participation in the new acts of worship.

At Your Service

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Author :
Release : 2018-08-01
Genre : Self-Help
Kind : eBook
Book Rating : 137/5 ( reviews)

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Book Synopsis At Your Service by : Audley Castro

Download or read book At Your Service written by Audley Castro. This book was released on 2018-08-01. Available in PDF, EPUB and Kindle. Book excerpt: We live in a service-oriented generation where people increasingly demand excellence in service. To keep up with this demand, thriving organizations from all professional sectors spend lavishly on training and developing their front-end teams to deliver positive first impressions. For example, Walt Disney World, the multibillion-dollar company, prides itself on its 70% customer return rate. The church’s value should also be to reach, serve, and keep lives for the kingdom of God. Whether you are a pastor concerned about the growth of your congregation and the flourishing of people’s lives; a business owner looking for an innovative approach for caring for your clients, or an individual hoping to find practical ways to sharpen your customer service skills, “At Your Service: Taking the Next Step in Guest Services” is an ideal tool for you. includes questions for reflection and supplementary training resources for additional study.

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