Author : Jean Andrews
Release : 2019-03-15
Genre :
Kind : eBook
Book Rating : 291/5 ( reviews)

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Book Synopsis A+ Guide to IT Technical Support by : Jean Andrews

Download or read book A+ Guide to IT Technical Support written by Jean Andrews. This book was released on 2019-03-15. Available in PDF, EPUB and Kindle. Book excerpt: Master the details of IT technical support as Andrews/Dark/West's comprehensive COMPTIA A+ GUIDE TO IT TECHNICAL SUPPORT, 10E explains how to work with users as well as install, maintain, troubleshoot and network computer hardware and software. This step-by-step, highly visual, best-selling approach uses CompTIA A+ Exam objectives as a framework to prepare you for 220-1001 and 220-1002 certification exams. Each chapter covers core and advanced topics while emphasizing practical application of the most current technology, techniques and industry standards. You study the latest hardware, security, Active Directory, operational procedures, basics of scripting, virtualization, cloud computing, mobile devices and Windows 10. Lab Manuals, CourseNotes, online labs and optional MindTap online resources provide additional certification test preparation and interactive activities to prepare you for a role as an IT support technician or administrator.