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An Examination of Factors that Enhance Job Performance and Reduce Turnover Among Service Industry Employees

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Release : 1994
Genre : Job evaluation
Kind : eBook
Book Rating : /5 ( reviews)

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Book Synopsis An Examination of Factors that Enhance Job Performance and Reduce Turnover Among Service Industry Employees by : Chris L. Clifton

Download or read book An Examination of Factors that Enhance Job Performance and Reduce Turnover Among Service Industry Employees written by Chris L. Clifton. This book was released on 1994. Available in PDF, EPUB and Kindle. Book excerpt:

Why Employees Stay

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Release : 1973-01-01
Genre : Employee motivation
Kind : eBook
Book Rating : 068/5 ( reviews)

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Book Synopsis Why Employees Stay by : Vincent S. Flowers

Download or read book Why Employees Stay written by Vincent S. Flowers. This book was released on 1973-01-01. Available in PDF, EPUB and Kindle. Book excerpt:

Analysing Emotional Labor in the Service Industries: Consumer and Business Perspectives

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Release : 2019-12-24
Genre :
Kind : eBook
Book Rating : 598/5 ( reviews)

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Book Synopsis Analysing Emotional Labor in the Service Industries: Consumer and Business Perspectives by : Jungkun Park

Download or read book Analysing Emotional Labor in the Service Industries: Consumer and Business Perspectives written by Jungkun Park. This book was released on 2019-12-24. Available in PDF, EPUB and Kindle. Book excerpt:

Employee Retention and Turnover

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Release : 2019-08-28
Genre : Business & Economics
Kind : eBook
Book Rating : 225/5 ( reviews)

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Book Synopsis Employee Retention and Turnover by : Peter W. Hom

Download or read book Employee Retention and Turnover written by Peter W. Hom. This book was released on 2019-08-28. Available in PDF, EPUB and Kindle. Book excerpt: This exploration of what employee turnover is, why it happens, and what it means for companies and employees draws together contemporary and classic theories and research to present a well-rounded perspective on employee retention and turnover. The book uses models such as job embeddedness theory, proximal withdrawal states, and context-emergent turnover theory, as well as highlights cultural differences affecting global differences in turnover. Employee Retention and Turnover contextualises the issue of turnover, its causes and its consequences, before discussing underrepresented antecedents of turnover, key aspects of retention and methods for regulating turnover, and future research directions. Ideal for both academics and advanced students of industrial/organizational psychology, Employee Retention and Turnover is essential for understanding the past, present, and future of turnover and related research.

Psychosocial Safety Climate

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Release : 2019-08-24
Genre : Psychology
Kind : eBook
Book Rating : 190/5 ( reviews)

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Book Synopsis Psychosocial Safety Climate by : Maureen F. Dollard

Download or read book Psychosocial Safety Climate written by Maureen F. Dollard. This book was released on 2019-08-24. Available in PDF, EPUB and Kindle. Book excerpt: This book is a valuable, comprehensive and unique reference text on Psychosocial Safety Climate (PSC), a new work stress theory. It proposes a new PSC theory concerning the corporate climate for workers’ psychological health, its origins and implications for work stress, and provides a critique of current research and theories. It provides a comprehensive review of all PSC studies to date. The chapters discuss state-of-the-art empirical evidence testing PSC theory in relation to management roles, organisational resilience, corruption, organisational status, cultural perspectives, illegitimate tasks, high PSC work groups, PSC variability in work groups, etc. They investigate outcomes such as psychological distress, emotional exhaustion, depression, worry, engagement, health, cognitive decline, personal initiative, boredom, cynicism, sickness absence, and productivity loss, in various workplace settings across many countries. This unique book allows practitioners to rapidly update practical measures, benchmarks and processes, and provides students and trainees with an introduction to PSC and important concepts and methods, quantitative and qualitative, in occupational health with leads to further sources. Students as well as experts on occupational health and safety, human resource management, occupational health psychology, organisational psychology and practitioners, unions and policy makers will find this book highly informative. It covers relevant materials for undergraduate and postgraduate education, drawing upon the concepts, topics and methods (diary, multilevel, longitudinal, qualitative, data linkage) within the multidisciplinary occupational health area.

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