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AI and Emotional Intelligence for Modern Business Management

2023-10-16 Business & Economics
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Release : 2023-10-16
Genre : Business & Economics
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Book Synopsis AI and Emotional Intelligence for Modern Business Management by : Bhardwaj, Bhawana

Download or read book AI and Emotional Intelligence for Modern Business Management written by Bhardwaj, Bhawana. This book was released on 2023-10-16. Available in PDF, EPUB and Kindle. Book excerpt: The ever-evolving field of management in today's corporate world is marked by constant disruptions and turbulence. The emergence of Artificial Intelligence (AI) and Emotional Intelligence (EI) presents opportunities for automation, optimization, and effective leadership, but it also raises concerns about job displacement and the need to bridge the gap between these two domains. AI and Emotional Intelligence for Modern Business Management: Bridging the Gap and Nurturing Success offers solutions to closing the knowledge gap. This book provides comprehensive insights and practical strategies to academic scholars, researchers, practitioners, educators, and students. Targeting a diverse audience, this book serves as a solution-oriented resource for navigating the complexities of AI and EI in business management. By addressing both AI and EI, the book equips readers with the necessary tools to integrate these domains seamlessly into modern business management practices, stimulating informed discussions, inspiring innovative approaches, and fostering a deeper understanding of the opportunities and challenges posed by these emerging fields.

Leveraging AI and Emotional Intelligence in Contemporary Business Organizations

2023-12-18 Business & Economics
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Release : 2023-12-18
Genre : Business & Economics
Kind : eBook
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Book Synopsis Leveraging AI and Emotional Intelligence in Contemporary Business Organizations by : Sharma, Dipanker

Download or read book Leveraging AI and Emotional Intelligence in Contemporary Business Organizations written by Sharma, Dipanker. This book was released on 2023-12-18. Available in PDF, EPUB and Kindle. Book excerpt: Organizations are facing an array of complex challenges that demand innovative solutions. From managing a diverse workforce and harnessing the power of data analytics to adapting to remote work and the pressing need for emotionally intelligent leaders, the demands on modern businesses are constantly evolving and increasing. Staying ahead of these challenges is not only essential for survival but also for thriving in an ever-changing environment. Leveraging AI and Emotional Intelligence in Contemporary Business Organizations is a compass that guides academic scholars, students, and practitioners through the turbulent seas of modern business management. It dissects the problems and offers clear, well-researched solutions. With a team of respected researchers, academicians, and professionals at the helm, this book is a beacon of knowledge, illuminating the path to success in today's business landscape.

Leveraging Emotional and Artificial Intelligence for Organisational Performance

2023-05-11 Computers
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Release : 2023-05-11
Genre : Computers
Kind : eBook
Book Rating : 650/5 ( reviews)

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Book Synopsis Leveraging Emotional and Artificial Intelligence for Organisational Performance by : Catherine Prentice

Download or read book Leveraging Emotional and Artificial Intelligence for Organisational Performance written by Catherine Prentice. This book was released on 2023-05-11. Available in PDF, EPUB and Kindle. Book excerpt: This book takes a fresh stance and views EI and AI as services that are provided by service employees and machines as organisational offerings to customers. As emotional intelligence (EI) and artificial intelligence (AI) have been cited to have broad effects on individuals, businesses and beyond, this book is focused on the organisational context, specifically how they affect employees and customers from a marketing perspective. The stance in this book is consistent with the conceptualisation of a service. This book holds that intelligence in businesses must turn into organisational assets to manifest their values. Further, this book explores this service-dominant logic era, and compared to tangible products, service plays a key role in organisational performance and customer relationship with the organisation. Intelligence exhibited either by human or machine is not a tangible product, but can be utilised as a service to assist employees in performing tasks and delivering services as well as facilitating business transaction and customer experience. This book is structured as follows. Chapters 2 and 3 demystify emotional and artificial intelligence, from different perspectives, including conceptualisations, the history and evolution of the concepts, how they function and where they can apply to. These discussions help readers understand what exactly these two intelligences are. Chapters 4 and 5 analyse how emotional intelligence is related to employees and customers, respectively, with a focus on service organisations. Chapters 6–8 are dedicated to anatomising AI and how it is operationalised as a service to influence employees and customers. Specifically, viewing AI as a service, Chapter 6 examines the impact of AI service quality and how it is related to employee service quality. Chapter 7 analyses the influence of AI service quality on customers. Based on the discussion in Chapters 6 and 7, Chapter 8 is extended to develop a scale to measure such AI service, named AI service quality. The last three chapters of this book integrate EI and AI to analyse their respective impacts on employees and customers. Chapter 9 proposes EI as a moderator of AI, whereas Chapter 10 proposes AI as a moderator of EI. Chapter 11 employs service profit chain to integrate EI and AI in the chain relationship to understand their effects on both employees and customers. This chapter broadly covers the service industry with a focus on tourism and hospitality sector. The discussion on the impact of EI and AI is complemented with empirical studies conducted in tourism or hospitality context to address their effects in these sectors.

The Future of Management in an AI World

2020-10-07 Business & Economics
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Release : 2020-10-07
Genre : Business & Economics
Kind : eBook
Book Rating : 826/5 ( reviews)

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Book Synopsis The Future of Management in an AI World by : Jordi Canals

Download or read book The Future of Management in an AI World written by Jordi Canals. This book was released on 2020-10-07. Available in PDF, EPUB and Kindle. Book excerpt: Artificial Intelligence (AI) is redefining the nature and principles of general management. The technological revolution is reshaping industries, disrupting existing business models, making traditional companies obsolete and creating social change. In response, the role of the manager needs to urgently evolve and adjust. Companies need to rethink their purpose, strategy, organisational design and decision-making rules. Crucially they will also need to consider how to nurture and develop the business leaders of the future and develop new ways to interact with society on issues such as privacy and trust. Containing international insights from leading figures from the world of management and technology, this book addresses the big challenges facing organisations, including: · Decision-making · Corporate strategy · People management and leadership · Organisational design Taking a holistic approach, this collection of expert voices provides valuable insight into how firms will discover and commit to what makes them unique in this new big data world, empowering them to create and sustain competitive advantage.

Cybersecurity, Law, and Economics

2024-09-16 Business & Economics
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Release : 2024-09-16
Genre : Business & Economics
Kind : eBook
Book Rating : 187/5 ( reviews)

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Book Synopsis Cybersecurity, Law, and Economics by : Gagandeep Kaur

Download or read book Cybersecurity, Law, and Economics written by Gagandeep Kaur. This book was released on 2024-09-16. Available in PDF, EPUB and Kindle. Book excerpt: This book examines the intersection between cybersecurity and the law and economy of India and offers a course of action in designing efficacious policies against emerging cybercrimes in the country. It reviews the boom in infrastructure growth in India and the security challenges this presents to the domestic economy and legal system. The contributors conducted a risk assessment of the potential economic impacts and security vulnerabilities, as well as identified the current regulatory and legal gaps regarding cryptocurrency, ecommerce, and digital banking. The book also considers the subject of data localization and sovereignty, and the challenges of establishing an indigenous data architecture. By discussing the economic impact of cybersecurity and incorporating recommendations from scholars, activists, academics, young legal intellectuals, and professionals in the field, the chapters propose new measures and protections for lawmakers and policymakers to adopt. This book will interest researchers and students of cybersecurity, law and economics, international relations, and Indian policymakers.

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