Share

The Practical Guide To World-Class IT Service Management

Download The Practical Guide To World-Class IT Service Management PDF Online Free

Author :
Release : 2017-03-21
Genre : Business & Economics
Kind : eBook
Book Rating : 97X/5 ( reviews)

GET EBOOK


Book Synopsis The Practical Guide To World-Class IT Service Management by : Kevin J. Smith

Download or read book The Practical Guide To World-Class IT Service Management written by Kevin J. Smith. This book was released on 2017-03-21. Available in PDF, EPUB and Kindle. Book excerpt: This guide contains 6 Core and 12 World-Class processes each of which is described in chapters that provide a logical view of the element itself and why it is important to the organization, along with a flexible process model that can be adapted to most businesses and how the process works in practice—plus proven and practical models and Tips for Success from high-performing organizations on implementing the process. The technical content takes a mid-level view to be useful to a broader group of readers and is complemented by other relevant chapters, including: •A Brief History of IT Service Management •Understanding ITIL, COBIT, and ISO •The Consumerization of IT •Making Sense of Cloud and On-Premise •Enterprise Service Management •A Culture of Excellence •An Approach to Leverage Technology •The Exploration of Service Automation The Practical Guide to World-Class IT Service Management also examines the future of IT service management and where this exciting journey is likely to lead.

The Practical Guide to Experience Design: A Guidebook for Passionate, Curious, and Intentional People who Enjoy Designing for Humans

Download The Practical Guide to Experience Design: A Guidebook for Passionate, Curious, and Intentional People who Enjoy Designing for Humans PDF Online Free

Author :
Release : 2020-04-30
Genre : Business & Economics
Kind : eBook
Book Rating : 407/5 ( reviews)

GET EBOOK


Book Synopsis The Practical Guide to Experience Design: A Guidebook for Passionate, Curious, and Intentional People who Enjoy Designing for Humans by : Shannon E. Thomas

Download or read book The Practical Guide to Experience Design: A Guidebook for Passionate, Curious, and Intentional People who Enjoy Designing for Humans written by Shannon E. Thomas. This book was released on 2020-04-30. Available in PDF, EPUB and Kindle. Book excerpt: Designing experiences for humans requires balancing many needs, including business, behavior, technology, and aesthetics. The Practical Guide to Experience Design focuses on the entire process of design, from research and discovery to actual production and choreography of an experience. Design and strategy consultant Shannon E. Thomas leads the reader through the process in four phases: discovering, defining, refining, and building. Each chapter covers a single methodology, providing insight via detailed descriptions, step-by-step guidance, and high-fidelity examples. The book can either be read front to back or by following along with one of the sample designs. With an emphasis on empowering the reader to find the most appropriate method based on context and desired outcome, goal-oriented descriptions help readers understand the big picture of how design processes work together and inform each other. Whether you're well versed in the field of experience design or just getting started, this book will support you in your practice as you make decisions, influence stakeholders, and bring experiences to life.

A Practical Guide to Autism

Download A Practical Guide to Autism PDF Online Free

Author :
Release : 2009-08-17
Genre : Family & Relationships
Kind : eBook
Book Rating : 730/5 ( reviews)

GET EBOOK


Book Synopsis A Practical Guide to Autism by : Fred R. Volkmar

Download or read book A Practical Guide to Autism written by Fred R. Volkmar. This book was released on 2009-08-17. Available in PDF, EPUB and Kindle. Book excerpt: Autism is in the public spotlight now more than ever as new research and information appears almost daily. Although in many ways this is a positive development it also presents challenges to families and practitioners who want to keep up with the latest developments and are left to sift through new information by themselves to see what is credible and relevant for them.Each of us needs a personal research assistant who can determine which information we need to pay attention to and let us know how it might affect our daily work and the children we are living with or serve. Since we each don’t have our own research assistants on staff, I am delighted to recommend this wonderful book by Fred Volkmar and Lisa Wiesner. Both of these talented professional leaders have combined their scientific skills and understanding of the field with great practical experience and ideas about how research can be translated into clinical practice. The result is a book that provides the best and most comprehensive information about recent scientific developments and a splendid practical guide for how they are being implemented and what we are learning in the process. The issues are presented in all of their complexity but translated into language that is clear, direct, and easy to follow. The format also lends itself to understanding the complex issues and their implications through excellent charts, question and answer sections, and chapters that vary from describing diagnostic issues to stating very specifically how to expand and evaluate the services one is receiving. The comprehensive references and lists of additional resources also add greatly to the overall package. As a professional dedicated to understanding scientific advances and helping families and teachers to utilize them most effectively, I am very pleased to have an ally like this book available. I am very grateful to the authors for providing a very credible, practical, and relevant addition to our field to help the many advocates and family practitioners to better understand the exciting new developments and how they can be implemented in our day to day work. Those taking the time to read through this superb volume will find it time well spent that pays back dividends in many different ways. —FOREWORD by Gary B. Mesibov, Ph.D., Professor and Director of TEACCH, Treatment and Education of Autistic and Related Communication Handicapped Children University of North Carolina at Chapel Hill

A Practical Guide to Dragons

Download A Practical Guide to Dragons PDF Online Free

Author :
Release : 2006
Genre : Dragons
Kind : eBook
Book Rating : 643/5 ( reviews)

GET EBOOK


Book Synopsis A Practical Guide to Dragons by : Lisa Trumbauer

Download or read book A Practical Guide to Dragons written by Lisa Trumbauer. This book was released on 2006. Available in PDF, EPUB and Kindle. Book excerpt: Presents the mythical world of dragons, describing their anatomy, language, rules of combat, life span, society, and the characteristics of the different types of dragons.

How To Stop Worrying And Start Living: A Practical Guide to a Worry-Free Life, Illustrated Edition (Included Best Quotes, Book & Section Intro) (English Edition) BY Dale Carnegie

Download How To Stop Worrying And Start Living: A Practical Guide to a Worry-Free Life, Illustrated Edition (Included Best Quotes, Book & Section Intro) (English Edition) BY Dale Carnegie PDF Online Free

Author :
Release : 101-01-01
Genre : Business & Economics
Kind : eBook
Book Rating : /5 ( reviews)

GET EBOOK


Book Synopsis How To Stop Worrying And Start Living: A Practical Guide to a Worry-Free Life, Illustrated Edition (Included Best Quotes, Book & Section Intro) (English Edition) BY Dale Carnegie by : Dale Carnegie

Download or read book How To Stop Worrying And Start Living: A Practical Guide to a Worry-Free Life, Illustrated Edition (Included Best Quotes, Book & Section Intro) (English Edition) BY Dale Carnegie written by Dale Carnegie. This book was released on 101-01-01. Available in PDF, EPUB and Kindle. Book excerpt: Dale Carnegie's How to Stop Worrying and Start Living is a classic self-help book that has helped millions of people overcome worry and anxiety. Carnegie was a pioneer in the field of personal development, and his book is full of practical advice that can be applied to everyday life.

You may also like...