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Managing Conflict

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Release : 2016-12-31
Genre : Business & Economics
Kind : eBook
Book Rating : 244/5 ( reviews)

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Book Synopsis Managing Conflict by : Dorothy Balancio

Download or read book Managing Conflict written by Dorothy Balancio. This book was released on 2016-12-31. Available in PDF, EPUB and Kindle. Book excerpt: Managing Conflict: An Introspective Journey to Negotiating Skills focuses on self-awareness, self-motivation, self-regulation, empathy, and social competencies as tools to help readers understand themselves and others, recognize who to trust, and negotiate successful, trust-based relationships. The primary goal of the anthology is to facilitate the development of negotiation skills to resolve conflict. The book offers sociological perspectives on cooperation, conflict, and conflict resolution to help readers think beyond the individual and consider the skills that build good communication. Specific topics include non-violent communication, strategies and techniques for managing conflict, understanding stress and conflict, bullying, negotiation and mediation, and mediator ethics. As they read, students consider the importance of attitudes, values, and goals, and the importance of internalizing norms and governing one's own behavior. Featuring contributions from authors who specialize in diverse disciplines and developed to help students sharpen their observational skills, improve their emotional intelligence, and strengthen their analytical capabilities, Managing Conflict is well suited to courses in sociology, social psychology, counseling, law, and social work. Dorothy Balancio, Ph.D. earned her degree in sociology at City University of New York and went on to study negotiation at Harvard University and conflict resolution at Columbia University's International Center for Cooperation and Conflict Resolution. A professor and the Sociology Program Director at Mercy College, her commitment to conflict management has been strengthened by her experience surviving the death of her son to violence. Dr. Balancio is executive director of the Louis Balancio Scholarship Fund (P.O. Box 1515, Scarsdale, New York, 10583), a not-for-profit organization whose mission is to encourage people to learn the art of dispute resolution.

Managing Conflict and Negotiation

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Release : 2008-12
Genre : Conflict management
Kind : eBook
Book Rating : 426/5 ( reviews)

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Book Synopsis Managing Conflict and Negotiation by : B. D. Singh

Download or read book Managing Conflict and Negotiation written by B. D. Singh. This book was released on 2008-12. Available in PDF, EPUB and Kindle. Book excerpt: Conflict is something inevitable. It is an integral part of our lives. Normally we work in groups and while working, we relate with our superiors, peers and juniors. While relating, more often than not, conflicting situations arise which take toll on our precious time and energy. Therefore, understanding and management of conflict become very important. This book deals with different conceptual aspects of conflict and its effective management. The most popular and effective style of resolving conflict is through dialogue, which is popularly known as negotiation. Through negotiation people deal with differences, which they do, consciously or unconsciously, throughout their lives. The part of the book dealing with negotiation takes care of the details about different aspects of negotiation – strategies, preparation, processes and multicultural and ethical dimensions related to it. The book contains live cases, which will provide useful insight on the theoretical and conceptual aspects to the students. The book will go a long way in meeting with the requirements of the management students by providing consolidated material on the subject.

Conflict and Communication

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Release : 2020-08-12
Genre :
Kind : eBook
Book Rating : 310/5 ( reviews)

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Book Synopsis Conflict and Communication by : Fred E. Jandt

Download or read book Conflict and Communication written by Fred E. Jandt. This book was released on 2020-08-12. Available in PDF, EPUB and Kindle. Book excerpt: Conflict and Communication acknowledges the inevitable presence of conflict in our lives and the role good communication plays in managing conflict to cultivate a healthier, happier existence. The book explores the ways in which we process and act on conflict, as well as how we can leverage a deeper understanding of our own thoughts and behaviors to reduce the amount and severity of conflict in our lives. Opening chapters provide a basis for understanding conflict - from an overview of conflict in our lives to an inventory of our individual power and conflict styles to the oft-overlooked role that culture plays in our understanding of conflict. Later chapters look at the practical application of these ideas in common settings such as negotiation, dealing with aggression, and mediation. A distinctive chapter on apology and forgiveness brings a very human, emotional element to the idea of conflict resolution. A professional mediator, author Fred E. Jandt includes many real-life examples of conflict throughout the text. The second edition features additional examples for deconstructing conflicts, integrated material on online resolution, and expanded coverage on conflicts in organizations and in the family. New Key Takeaways sections in each chapter help students apply newfound understanding and knowledge to real-life situations. Conflict and Communication equips students with research-based techniques, grounded in communication theory, to mitigate destructive consequences of conflict.

Conflict Management

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Release : 2012-04-23
Genre : Business & Economics
Kind : eBook
Book Rating : 549/5 ( reviews)

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Book Synopsis Conflict Management by : Baden Eunson

Download or read book Conflict Management written by Baden Eunson. This book was released on 2012-04-23. Available in PDF, EPUB and Kindle. Book excerpt: Conflict Management is an easy-to-read and high-powered tool for understanding and managing conflict situations. Conflict can spiral out of control, but if you understand how the spiral works you may be able to prevent it from even beginning. In this book you will find many options for managing conflict, including: planning goal setting compromise mediation Expert communicator Baden Eunson also takes an in-depth look at negotiation skills. He offers a visual and fresh approach to the work of strategies and tactics, negotiation styles, the importance of listening and questioning skills, the reasons why the location of negotiation can affect its outcome, and why the phrase 'win-win' is not a cliché but a technique for success.

The Handbook of Conflict Resolution

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Release : 2006-09-18
Genre : Business & Economics
Kind : eBook
Book Rating : 666/5 ( reviews)

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Book Synopsis The Handbook of Conflict Resolution by : Morton Deutsch

Download or read book The Handbook of Conflict Resolution written by Morton Deutsch. This book was released on 2006-09-18. Available in PDF, EPUB and Kindle. Book excerpt: The Handbook of Conflict Resolution, Second Edition is written for both the seasoned professional and the student who wants to deepen their understanding of the processes involved in conflicts and their knowledge of how to manage them constructively. It provides the theoretical underpinnings that throw light on the fundamental social psychological processes involved in understanding and managing conflicts at all levels—interpersonal, intergroup, organizational, and international. The Handbook covers a broad range of topics including information on cooperation and competition, justice, trust development and repair, resolving intractable conflict, and working with culture and conflict. Comprehensive in scope, this new edition includes chapters that deal with language, emotion, gender, and personal implicit theories as they relate to conflict.

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