Share

Comdex Call Center Training Course Kit (With Cd)

2003-05-12
Download Comdex Call Center Training Course Kit (With Cd) PDF Online Free

Author :
Release : 2003-05-12
Genre :
Kind : eBook
Book Rating : 453/5 ( reviews)

GET EBOOK


Book Synopsis Comdex Call Center Training Course Kit (With Cd) by : Vikas Gupta

Download or read book Comdex Call Center Training Course Kit (With Cd) written by Vikas Gupta. This book was released on 2003-05-12. Available in PDF, EPUB and Kindle. Book excerpt: Comdex Call Centre Training Kit is a revolutionary 3-stage self learning system that covers the contents in sessions to give the readers a comprehensive exposure to the world of Call Centers. These sessions help to initiate call center skills and further sharpen the acquired skills for becoming a seasoned call center executive. The book contains a CD running an Accent Training Software. Such an approach aids in finding any possible mismatch of acquired and desired skills. It helps to practice hard on those areas.

Comdex Computer Course Kit Xp Ed.(W/Cd)

2003-06-04
Download Comdex Computer Course Kit Xp Ed.(W/Cd) PDF Online Free

Author :
Release : 2003-06-04
Genre :
Kind : eBook
Book Rating : 910/5 ( reviews)

GET EBOOK


Book Synopsis Comdex Computer Course Kit Xp Ed.(W/Cd) by : Vikas Gupta

Download or read book Comdex Computer Course Kit Xp Ed.(W/Cd) written by Vikas Gupta. This book was released on 2003-06-04. Available in PDF, EPUB and Kindle. Book excerpt: Training Kit on Computer Fundamentals, Windows XP, DOS, MS Word,Excel, Access, PowerPoint, Internet/Email and Internet Telephony" No previous knowledge required" Unique 3-Stage self-learning system with CD" In the 1st Stage, this book offers you detailed explanation with illustrations and examples. In the 2nd Stage, the Audio-video CD demonstrates what was taught in the book. And finally in the 3rd Stage, the self-testing software tests your skills and corrects you in case you go wrong.

Comdex Computer Course Kit (Office 2003) (With Cd)

2005-01-05
Download Comdex Computer Course Kit (Office 2003) (With Cd) PDF Online Free

Author :
Release : 2005-01-05
Genre :
Kind : eBook
Book Rating : 853/5 ( reviews)

GET EBOOK


Book Synopsis Comdex Computer Course Kit (Office 2003) (With Cd) by : Vikas Gupta

Download or read book Comdex Computer Course Kit (Office 2003) (With Cd) written by Vikas Gupta. This book was released on 2005-01-05. Available in PDF, EPUB and Kindle. Book excerpt: Comdex Computer Course Kit is perfectly designed book for readers who want to learn Windows XP as well as Office 2003. The pattern of the book is based on ethics of Comdex series books simple language, ample of screen shots and three stage learning system.

Course ILT

2003-02-28 Business communication
Download Course ILT PDF Online Free

Author :
Release : 2003-02-28
Genre : Business communication
Kind : eBook
Book Rating : 607/5 ( reviews)

GET EBOOK


Book Synopsis Course ILT by : Course Technology, Inc

Download or read book Course ILT written by Course Technology, Inc. This book was released on 2003-02-28. Available in PDF, EPUB and Kindle. Book excerpt: This ILT Series course give students an overview of inbound call centers, managerial roles, and technologies that affect call centers. The course teaches students how to establish a call center, identify the call center managers' typical responsibilities, and determine the necessary technologies needed to best serve the company's customers, identify customer expectations, reduce the percentage of lost calls, calculate staff levels, and identify the reports that are used to evaluate a call center's performance. Students will also learn about establishing service goals, identifying areas for attention, and communicating effectively with executives. Course activities also cover reducing turnover, training employees effectively, managing employee stress, motivating, and communicating with employees. Finally, students will learn how to evaluate employee performance and establish monitoring programs. The manual is designed for quick scanning in the classroom and filled with interactive exercises that help ensure student success.

Comdex Multimedia And Web Design Course Kit

2006-11-14
Download Comdex Multimedia And Web Design Course Kit PDF Online Free

Author :
Release : 2006-11-14
Genre :
Kind : eBook
Book Rating : 065/5 ( reviews)

GET EBOOK


Book Synopsis Comdex Multimedia And Web Design Course Kit by : Vikas Gupta

Download or read book Comdex Multimedia And Web Design Course Kit written by Vikas Gupta. This book was released on 2006-11-14. Available in PDF, EPUB and Kindle. Book excerpt: The book is intended to aspiring students who wish to build their career in the field of graphics and animation. The content of the book goes in adequate detail covering all the aspects of computer basics and graphics and animation. The content of the book goes in adequate detail covering all aspects of computer basics and graphics and animation. The unique tutor CD provided with this book is a true add-on. While other books rely on theory and long explanations, the tutor CD accompanying this book helps you build skills for multimedia and web designing software.

You may also like...